Customer Service
en
9
9 Customer Service
If you have any queries on use, are unable to rectify
faults on the appliance yourself or if your appliance
needs to be repaired, contact Customer Service.
Function-relevant genuine spare parts according to the
corresponding Ecodesign Order can be obtained from
Customer Service for a period of at least 10 years from
the date on which your appliance was placed on the
market within the European Economic Area.
Note:
Under the terms of the manufacturer's warranty
the use of Customer Service is free of charge.
Detailed information on the warranty period and terms
of warranty in your country is available from our after-
sales service, your retailer or on our website.
If you contact Customer Service, you will require the
product number (E-Nr.) and the production number
(FD) of your appliance.
The contact details for Customer Service can be found
in the enclosed Customer Service directory or on our
website.
9.1 Product number (E-Nr.) and production
number (FD)
You can find the product number (E-Nr.) and the pro-
duction number (FD) on the appliance's rating plate.
Depending on the model, the rating plate can be found:
¡
Inside the appliance (remove grease filters for ac-
cess).
¡
On top of the appliance.
Make a note of your appliance's details and the Cus-
tomer Service telephone number to find them again
quickly.
10 Accessories
You can buy accessories from the after-sales service,
from specialist retailers or online. Only use original ac-
cessories, as these have been specifically designed for
your appliance.
Accessories vary from one appliance to another. When
purchasing accessories, always quote the exact
product number (E no.) of your appliance. →
You can find out which accessories are available for
your appliance in our catalogue, in the online shop or
from our after-sales service.
www.bosch-home.com
Accessories
Order number
Long Life odour filter – re-
placement
DWZ0IT0P0
Clean Air Plus odour filter
– replacement
DWZ1IX1B6
Handle strip – 60 cm,
stainless steel
DSZ4685
Handle strip – 90 cm,
stainless steel
DSZ4985
Handle strip – 60 cm,
black
Handle strip – 90 cm,
black
DSZ4986
Accessories
Order number
Handle strip – 60 cm,
white
Handle strip – 90 cm,
white
Lowering frame – 60 cm
DSZ4660
Lowering frame – 90 cm
DSZ4961
Installation kit – 90 cm,
upper cabinet
DSZ4920
Clean Air Standard recir-
culation kit
DWZ2IT1I4
Clean Air Standard odour
filter – replacement
DWZ2IT1B4
Clean Air Standard recir-
culation kit
DWZ1IT1I4
Handle strip – 90 cm,
black design
Handle strip – 60 cm,
black design
Clean Air Plus recircula-
tion kit, external
DWZ1IX1C6
Long Life recirculation kit,
external
DWZ1IT1D1
11 Disposal
Find out here how to dispose of old appliances cor-
rectly.
11.1 Disposing of old appliance
Valuable raw materials can be reused by recycling.
1.
Unplug the appliance from the mains.
2.
Cut through the power cord.
3.
Dispose of the appliance in an environmentally
friendly manner.
This appliance is labelled in accord-
ance with European Directive
2012/19/EU concerning used elec-
trical and electronic appliances
(waste electrical and electronic equip-
ment - WEEE).
The guideline determines the frame-
work for the return and recycling of
used appliances as applicable
throughout the EU.
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