Document No: IOM-002
Issue Date:
24/09/2020
Revision:
6
Page:
33 of 42
Unrestricted
8
USER INFORMATION DURING NORMAL OPERATION AND FAULT
CONDITIONS
8.1
Visible/audible signals
There are no visible or audible signals from the product during use that identify particular operations
to the user.
The product should be silent during operation and its appearance should not change.
8.2
Normal and faulty/dangerous operation
Do not operate the product if there appears to be a fault. If in doubt contact Siemens Energy
Technical Support. Below are some indications of a product fault.
•
Any loose items such as metal bodies, fasteners, other fixings
•
Any oil leak is present, either from the connector or from the oil-filled hoses or junction boxes.
•
Bent pins
•
Blackening or darkening of the rubber seals on the front face of the plug.
•
Any signs of electrical activity on the exterior of the products, such as burning on the front
face of the plug or burning of the male pins.
•
Green-coloured corrosion on the male pins.
•
Damaged insulation on any cables.
•
Loose or faulty electrical joint between cables and connector.
•
Any noise coming from the product.
8.3
Troubleshooting
If there is any problem with the product failing to operate correctly, please contact Siemens Energy
for advice. Do not dismantle the product in any way.:
Department
E-mail address
Product Safety Officer
subsea.connectors.productsafety.gb@siemens-
energy.com
Technical Support
connectortechnicalsupport.gb@siemens-energy.com
Service (Site Team)
susultlcmsupport.gb@siemens-energy.com
Table 6
Troubleshooting product contact details