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jump suddenly. Always keep the hotplate and saucepan bases 

dry.

Cracks in the ceramic
Risk of electric shock.!

Switch off the circuit breaker in the fuse box if the ceramic has 

fractures, flaws or cracks. Call the after-sales service.

The hotplate heats up but the display does not work
Risk of burning!

Switch off the hotplate if the display is not working. Call the 

after-sales service.

The hob switches off automatically
Risk of fire!

If the hob switches itself off and can then no longer be used, it 

may unexpectedly switch itself on later. In order to prevent this, 

disconnect the hob from the power supply. To do so, switch off 

the circuit breaker in the fuse box. Call the after-sales service.

Incorrect repairs
Risk of electric shock.!

Incorrect repairs are dangerous. Switch off the circuit breaker in 

the fuse box, if the appliance is faulty. Call the after-sales 

service. Repairs may only be carried out by one of our qualified 

after-sales engineers.

Causes of damage

Caution!

Rough pot and pan bases scratch the ceramic.

Avoid boiling pots dry. This may cause damage.

Never place hot pots or pans on the control panel, the 

display area or the surround. This may cause damage.

Damage can occur if hard or pointed objects fall on the hob. 

Aluminium foil and plastic containers melt on hot hotplates. 

Oven protective foil is not suitable for your hob.

Overview

The following table provides an overview of the most frequent 

kinds of damage:

Environmental protection

Unpack the appliance and dispose of the packaging in an 

environmentally-responsible manner.

Environmental protection

Tips for saving energy

Always use the right lid for the pan in question. Cooking 

without the lid requires four times as much energy.

Use pots and pans with even bases. Using cookware with 

uneven bases increases energy consumption.

The diameter of the base of your pot or pan should match the 

size of the hotplate. In particular, if pots that are too small are 

placed on the hotplate, energy is wasted. Please note: 

Cookware manufacturers often specify the diameter of the 

top of the pan. This is usually bigger than the diameter of the 

base of the pan.

Use a small pan for small quantities of food. A larger, less full 

saucepan requires more energy.

Use only a little water when cooking. This saves energy. It 

also preserves vitamins and minerals in vegetables.

Switch to a lower heat setting as soon as possible.

Use the residual heat of the hob. For longer cooking times, 

you can switch the hotplate off 5 - 10 minutes before the end 

of the cooking time.

Damage

Cause

Action

Stains

Food spills

Remove spills immediately with a glass scraper.

Unsuitable cleaning agents

Only use cleaning agents which are suitable for ceramic

Scratches

Salt, sugar and sand

Do not use the hob as a work surface or storage space.

Rough pot and pan bases scratch the 

ceramic.

Check your cookware.

Discolouration

Unsuitable cleaning agents

Only use cleaning agents which are suitable for ceramic

Pan abrasion (e.g. aluminium)

Lift the pots and pans when moving them.

Blisters

Sugar, food with a high sugar content Remove spills immediately with a glass scraper.

This appliance is labelled in accordance with the 

European Directive 2002/96/EU concerning used 

electrical and electronic appliances (WEEE – 

waste electrical and electronic equipment). The 

guideline determines the framework for the return 

and recycling of used appliances as applicable.

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