Disposal
en
13
Fault
Cause & Troubleshooting
Despite being switched off by
, the electronics have become hot again. All
hotplates have therefore been switched off.
1.
Wait a while.
2.
Touch any control.
a
When the message no longer appears, the electronics have cooled down
sufficiently. You can continue cooking.
and the heat setting flash al-
ternately. A signal sounds.
Hot pan near the control elements. There is a risk of the electronics overheating.
▶
Remove the pan.
a
The display goes out shortly afterwards.
and audible signal
Hot pan near the control elements. The hotplate has been switched off to pro-
tect the electronics.
1.
Remove the pan.
2.
Touch any control.
a
When the message no longer appears, the electronics have cooled down
sufficiently. You can continue cooking.
The hotplate was on for too long and has switched off automatically.
You can switch the hotplate back on again immediately.
and hotplates do not heat up
Demo mode is activated.
1.
Disconnect the appliance from the power supply for 30 seconds by briefly
switching off the circuit breaker in the fuse box.
2.
Touch any control within the next 3 minutes.
A message with "E" appears on
the display, e.g. E0111.
The electronics have detected a fault.
1.
Switch the appliance off and on again.
a
If the fault was a one-off, the message disappears.
2.
If the message appears again, call the after-sales service. Please specify the
exact error message when calling.
15
Disposal
Find out here how to dispose of old appliances cor-
rectly.
15.1 Disposing of old appliance
Valuable raw materials can be reused by recycling.
1.
Unplug the appliance from the mains.
2.
Cut through the power cord.
3.
Dispose of the appliance in an environmentally
friendly manner.
Information about current disposal methods are
available from your specialist dealer or local author-
ity.
This appliance is labelled in accord-
ance with European Directive
2012/19/EU concerning used elec-
trical and electronic appliances
(waste electrical and electronic equip-
ment - WEEE).
The guideline determines the frame-
work for the return and recycling of
used appliances as applicable
throughout the EU.
16
Customer Service
If you have any queries on use, are unable to rectify
faults on the appliance yourself or if your appliance
needs to be repaired, contact Customer Service.
You can solve many problems yourself by consulting
the information on troubleshooting in these instructions
or on our website. If this is not the case, contact our
after-sales service.
We will always find an appropriate solution and try to
avoid unnecessary visits being made by a Customer
Service technician.
With any warranty claims, we will make sure that your
appliance is repaired by trained after-sales technicians
using genuine spare parts, including after the manufac-
turer's warranty has expired.
Function-relevant genuine spare parts according to the
corresponding Ecodesign Order can be obtained from
Customer Service for a period of at least 10 years from
the date on which your appliance was placed on the
market within the European Economic Area.
Note:
Under the terms of the manufacturer's warranty
the use of Customer Service is free of charge.
