Customer Service
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Customer Service
Customer Service
If you are unable to rectify the fault, please contact our
Customer Service. We will always finds a suitable
solution to avoid unnecessary visits by technicians.
The contact information for your nearest Customer
Service office can be found here or on the enclosed
Customer Service list.
When calling, please state the product number (E-Nr.)
and the production number (FD), which can be found
on the rating plate.
"Getting to know your appliance" on page 9
You can trust in the manufacturer's expertise.
You
can therefore be sure that the repair is carried out by
trained service technicians who carry original spare
parts for your home appliances.
Appliance self-test
Your appliance features a self-test programme; this
displays the fault which your Customer Service team
can rectify.
1.
Press the
Ò
button to open the settings.
2.
Tap on the
Self-test and reset
menu.
3.
Tap the
Self-test
menu option.
The information text for the self-test will appear.
4.
Tap
Start
.
The self-test programme will start.
5.
If faults are present, they will be displayed.
In this case, follow the instructions on the display.
6.
The appliance restarts.
When the self-test has ended, the appliance switches
over to normal operation.
Obtaining advice and ordering repairs if a
fault occurs
Contact information for all countries can be found on
the enclosed Customer Service list.
--------
GB
0344 892 8999
Calls charged at local or mobile rate.
IE
01450 2655
€0.03 per minute at peak. Off peak:
€0.0088 per minute.
US
866 447 4363
Toll-free
