188
Customer Service & Assistance
Gigaset C590 IP / IM-OST EN / A31008-M2215-R601-1-TE19 / appendix.fm / 22.12.10
V
e
rsion 4, 16.0
9
.2005
VoIP status codes
In the following tables you will find the meaning of the most important VoIP status codes and
messages.
Status
code
Meaning
0x31
IP configuration error:
IP domain not entered.
0x33
IP configuration error:
SIP user name (
User ID
) not entered.
This is shown, for example, when dialling with a line suffix, if no connection is con-
figured for the suffix on the base.
0x34
IP configuration error:
SIP password (
Password
) not entered.
0x300 The called party can be reached under multiple phone numbers. If the VoIP pro-
vider supports this, a list of the phone numbers is transmitted as well as the status
code. The caller can select the number to which he wants to make the connection.
0x301 Permanently diverted.
The called party can no longer be reached under this number. The new number is
transferred to the phone together with the status code, and the phone then no
longer accesses the old number but dials the new address immediately.
0x302 Temporarily diverted.
The phone is informed that the called party cannot be reached under the dialled
number. The call is diverted for a limited period. The phone is also notified of the
length of the diversion.
0x305 The query is sent to a different "proxy server", e.g., to balance incoming queries. The
phone will make the same query once again to another proxy server. This is not a
redirection of the address per se.
0x380 Other service:
The query or call could not be transferred. However, the phone is notified of other
options available to connect the call.
0x400 Wrong call
0x401 Not authorised
0x403 The requested service is not supported by the VoIP provider.
0x404 Wrong phone number.
No connection on this number.
Example: While making a local call you have not dialled the area code although
your VoIP provider does not support local calls.
0x405 Method not permitted.
0x406 Not acceptable.
The requested service cannot be provided.
0x407 Proxy authentication required.
0x408 The party cannot be reached (e.g., account has been deleted).
0x410 The requested service is not available from the VoIP provider.
0x413 Message is too long.
