55
Making calls
Gigaset C590 IP / IM-OST EN / A31008-M2215-R601-1-TE19 / telephony.fm / 22.12.10
V
e
rsion 4, 16.0
9
.2005
Notes on calling line display (CLIP)
By default, the number of the caller is shown in the display of your Gigaset tele-
phone. You do not have to make any other settings on your Gigaset telephone.
However, if the caller's number is not displayed, this can be due to the
following:
u
You have not requested CLIP from your provider
u
Your telephone is connected via a PABX or a router with an integrated PABX
(gateway) that does not transmit all information.
Is your telephone connected via a PABX/gateway?
You can establish this by checking for an additional device connected between
your telephone and home connection e.g., a PABX, gateway etc. In most cases, sim-
ply resetting this device will remedy the situation:
¤
Briefly disconnect the PABX power plug. Re-insert the plug and wait for the
device to restart.
If the caller number is still not displayed:
¤
Check the CLIP settings of your PABX and activate this function if necessary. In
the user guide for the device, search for the term "CLIP" (or an alternative term
such as "calling line identification", "phone number transmission", "caller ID"
etc.). If necessary, contact the device manufacturer.
If this does not resolve the problem, it is possible that your network provider does
not provide the CLIP service for this number.
Have you ordered the calling line display service from your network
provider?
¤
Check whether your provider supports calling line display (CLIP) and that the
function has been activated for you. If necessary, contact your provider.
Additional information on this subject can be found on the Gigaset homepage at:
www.gigaset.com/service
