42
Troubleshooting
Gigaset C59H / USA-CAN engl / A31008-M2150-R301-1-3S19 / appendix.fm / 17.05.2010
V
e
rsion 4, 16.0
9
.2005
Troubleshooting
If you have any questions about the use of
your telephone, you can contact us at any
time at www.gigaset.com/customercare.
The table below contains a list of common
problems and possible solutions.
The display is blank.
1. The handset is not switched on.
¥
Press and
hold
the end call key
a
.
2. The battery is empty.
Charge the battery or replace it
(
Not all menu options are displayed.
The menu display is reduced (
Standard mode
).
¥
Activate extended menu display
(
Expert mode
•
No Base
flashes on the display.
1. The handset is outside the range of the base.
¥
Move the handset closer to the base.
2. The range of the base is reduced because Eco
Mode is activated.
¥
Deactivate Eco Mode (
reduce the distance between the handset
and the base.
3. The base is not switched on.
¥
Check the power adapter of the base.
Please register handset
flashes on the display.
Handset has not been registered with the base or
has been deregistered.
¥
Register the handset (
Handset does not ring.
1. The ringtone is deactivated.
¥
Activate the ringtone (
2. The telephone only rings when the phone
number is transmitted.
¥
Switch on the ringtone for anonymous
calls (
The other party cannot hear you.
You have pressed the mute key
h
. The handset
is "muted".
¥
Reactivate the microphone (
You hear an error tone when keying an input
(a
descending tone sequence).
Action has failed/invalid input.
¥
Repeat the operation.
Watch the display and refer to the user guide
if necessary.
Exclusion of liability
Some displays may contain pixels
(picture elements), which remain acti-
vated or deactivated. As a pixel is made
up of three sub-pixels (red, green, blue),
it is possible that pixel colors may vary.
This is completely normal and does not
indicate an error.