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Appendix
Gigaset S675 IP / IM-NORD EN / A31008-M1915-R201-1-PG19 / appendix.fm / 6.8.07
Ve
rs
ion 4,
16
.09.
2005
Checking service information
You may need the service information of
your phone (base station and handset) for
Customer Services.
Base station service information
Precondition:
You are conducting an
external call. The connection has been
established for at least 8 sec.
§Options§
¢
Service Info
Confirm selection with
§OK§
.
The following information is displayed:
1:
Serial number of the base station (RFPI)
2:
Serial number of your handset (IPUI)
3:
Informs the service employees of the
base station settings (in hex diagram),
e.g. the number of registered handsets,
repeater mode. The last 4 digits indicate
the number of operating hours (hexadeci-
mal).
4:
Variant, version of the firmware (digits 3
to 5).
5:
Gigaset.net number of your phone.
With this number you can call a service
employee over the Internet without need-
ing to be registered with a VoIP provider.
This means that the employee can test
online connections and VoIP telephony
irrespective of the VoIP provider.
Service information of the handset
In the handset idle status:
Open the menu by pressing
v
¤
Press the following keys one after the
other:
*#QL#
The following information is displayed via
the handset:
1:
Serial number (IPUI)
2:
Number of operating hours
3:
Variant, version of handset software
0x504 Time limit at the gateway
0x505 The server rejects the query because
the indicated version number of the
SIP protocol does not at least concur
with the version that is used by server
or the SIP device involved in this
query.
0x515 The server rejects the query because
the message exceeds the maximum
permitted size.
0x600 The called party is busy.
0x603 The called party has rejected the call.
0x604 The called URI does not exist.
0x606 The communication settings are not
acceptable.
0x701 The called party has hung up.
0x703 Connection interrupted because of
time-out.
0x704 Connection interrupted because of a
SIP error.
0x705 Wrong dialling tone
0x706 No connection established
0x751 Busy tone:
No codec match between the calling
and called party.
0x810 General socket layer error: User is not
authorised.
0x811 General socket layer error:
Wrong socket number
0x812 General socket layer error: Socket is
not connected.
0x813 General socket layer error:
Memory error
0x814 General socket layer error: Socket not
available – check IP settings/connec-
tion problem/VoIP setting incorrect.
0x815 General socket layer error:
Illegal application on the socket inter-
face.
Status
code
Meaning