30
SMS (text messages)
SL 740/SL 745 / GBR / A3108-L740-B102-1-7619 / sms_neutral.fm / 28.09.2004
SMS error handling
Error codes when sending text messages
Self-help with error messages
The following table lists possible errors
and their causes together with suggested
solutions:
E0 Calling Line Identification
permanently withheld (CLIR).
Calling Line Identification is not
enabled.
FE Error occurred during message
transfer.
FD Connection to SMS centre failed.
Text messages cannot be sent or
received if the number of an SMS
centre is missing or incorrectly
stored. Check that the number of the
SMS centre has been correctly stored.
You cannot send messages.
1.
You have not requested the CLIP service
(Calling Line Identification Presentation).
£
Ask your network provider to enable
the feature.
2.
Message transfer was interrupted (e.g. by
a call).
£
Re-send the message.
3.
No number or an invalid number is
entered for the SMS centre activated as
the send centre.
£
Enter phone number (p. 29).
You receive a message whose text is
incomplete.
1.
Your phone's memory is full.
£
Delete old messages (p. 25).
2.
The second provider has not yet sent the
rest of the message.
You have stopped receiving messages.
1.
You have changed the ID of your mailbox.
£
Tell your SMS contacts your new ID.
£
Undo the change (p. 27).
2.
You have not activated your mailbox.
£
Activate mailbox (p. 27).
3.
Call diversion is activated with
When: All
Calls
or for the network mailbox
All Calls
.
£
Change call diversion settings.
4.
Call diversion
All Calls
is activated for the
network mailbox,
£
Change call diversion settings.
The message is played back.
1.
The "display call number" service is not
activated.
£
Have feature activated by your
network provider (there is a charge for
this).
2.
Your terminal is stored in the database of
your SMS provider as having no fixed
network SMS functionality, i.e. you are no
longer registered with the provider
(e.g. on account of delivery problems).
£
Register the terminal (again) for SMS
reception
Messages are only received during the day.
Your terminal is stored in the database of
your SMS provider as having no fixed
network SMS functionality, i.e. you are no
longer registered with the provider.
£
Register the terminal (again) for SMS
reception.