58
Questions and answers
Gigaset SL785 / EN-US / A31008-M2009-R301-2-6019 / appendix.fm / 27.02.2009
Ve
rs
ion 4,
16
.09.
2005
Questions and answers
If you have any questions about using
your phone, visit us any time at
www.gigaset.com/customercare.
The table below contains a list of common
problems and possible solutions.
Registration or connection problems with a
Bluetooth headset.
¥
Reset the Bluetooth headset (see the user
guide for your headset).
¥
Delete registration data from the handset
when deregistering the device
(
¢
page 49).
¥
Repeat the registration process
(
¢
page 49).
The display is blank.
1. The handset is not switched on.
¥
Press and
hold
the End Call key
a
.
2. The battery is dead.
¥
Charge the battery or replace it
(
¢
page 11).
"
No Base
"
flashes in the display.
1. The handset is outside the range of the
base station.
¥
Move the handset closer to the base sta-
tion.
The base station's range is reduced because
Eco mode is activated.
¥
Deactivate Eco mode (
¢
page 41), or
reduce the distance between the hand-
set and the base station.
2. The base station is not turned on.
¥
Check the base station's power adapter
(
¢
page 9).
"
Please register handset
" flashes in the
display.
Handset has not been registered with the base
station or has been deregistered.
¥
Register the handset (
¢
page 44).
Handset does not ring.
The ringer is deactivated.
¥
Activate the ringer (
¢
page 53).
You cannot hear a ringer/dial tone from the
landline network.
The phone cord supplied has not been used or
has been replaced by a new cord with the
wrong pin connections.
¥
Always use the phone cord supplied, or
ensure that the pin connections are correct
when purchasing from a retailer
(
¢
page 9).
Error tone sounds after system PIN prompt.
You have entered the wrong system PIN.
¥
Reset the system PIN to 0000
(
¢
page 56).
Forgotten the system PIN.
¥
Reset the system PIN to 0000
(
¢
page 56).
The other party cannot hear you.
You have pressed the
§Mute§
Display key.
The handset is muted.
¥
Activate the microphone again
(
¢
page 28).
The number of the caller is not displayed
despite CID.
Caller ID is not enabled.
¥
The caller
should ask the network provider
to release Caller ID (
CID
).
You hear an error tone when keying an
input
(a descending tone sequence)
.
Action has failed/invalid input.
¥
Repeat the operation.
Watch the display and refer to the user
guide, if necessary.
You cannot listen to messages on the net-
work mailbox.
Your PABX is set for pulse dialing.
¥
Set your PABX to touch-tone dialing.
No time is specified for a message in the Call
lists.
Date and time have not been set.
¥
Set the date/time (
¢
page 14).
The answering machine announces "PIN is
incorrect" during remote operation.
1. You have entered the wrong system PIN.
¥
Enter the system PIN again.
2. The system PIN is still set to 0000.
¥
Change the system PIN (
¢
page 56).