24
Analysis and exclusion of special conditions
Before consulting the after-sale services:
Please check whether if the failure can be solved according to the following
instructions.
Fault
Possible cause
Remedial action
Displays do not illuminate. 1. The mains plug
has not inserted
properly,
2.Power failure.
1.Connect mains plug,
2.Check whether the power is
on.
The warning signal
sounds, the “alarm” is lit.
1. Appliance is
powered on or
restart.
2. The refrigerator
door is opened for
long time,
3. Too much food
was placed in the
freezer at once.
1. To switch off the warning
signal, press the alarm button,
2. Close the refrigerator door
completely,
3. Do not place too much food in
the freezer at once.
The refrigerating system
is operating properly; the
lighting in the refrigerator
compartment does not
work.
The light is defective. Replace the light
Please contact the customer
service for replacement.
Condensation occurs
in the bottom of the
refrigerator compartment
and the middle
compartment.
The drainage hole is
blocked.
According to the defrosting
section, clean the drainage
hole.
Frostbitten vegetables
The temperature of the
middle compartment
is set too low.
Adjust the temperature to 0
℃
biological preservation.
Eliminating minor faults yourself
