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Appliance self-test
Your appliance features an automatic self-test program
which shows you sources of faults which
may be repaired by customer service only.
Starting the appliance self-test
1. Switch off the appliance and wait 5 minutes.
2. Switch the appliance on again.
3. Press the mode button 7 and the confirmation
button 13 simultaneously for 5 seconds.
The self-test programme starts. If “E..” is indicated on
the display panel, an error has occurred. If this fault is
displayed, inform customer service.
Ending the appliance self-test
Press the mode button 7 and the confirmation
button 13 again simultaneously for 5 seconds.
Customer service
Your local customer service can be found in the
telephone directory or in the customer service index.
Please provide customer service with the appliance
product number (E-Nr.) and production number (FD-
Nr.).
These specifications can be found on the rating plate.
To prevent unnecessary call-outs, please assist
customer service by quoting the product and
production numbers. This will save you additional costs.
Repair order and advice on faults
Contact information for all countries can be found
on the enclosed customer service list.
Fault
Possible cause
Remedial action
Floor of the refrigerator
compartment is wet.
The condensation channel or drainage hole
are blocked.
Clean the condensation channel and the drainage hole.
See chapter Cleaning the appliance.
The side panels of the appliance are
warm.
Pipes run into the side panels which heat
during the cooling process.
That is normal behaviour for the appliance and not a fault.
Appliance has no refrigeration
capacity.
The light does not work.
The display does not illuminate.
Appliance has been switched off.
Press the On/Off button.
Power failure.
Check whether the power is on.
The fuse has been switched off.
Check the fuse.
The mains plug has not been inserted properly. Check whether the mains plug is secure.
The refrigerating unit
is switching on more frequently
and for longer.
Appliance opened frequently.
Do not open the appliance unnecessarily.
The ventilation openings have been covered.
Remove obstacles.
Large quantities of fresh food are being frozen. Do not exceed max. freezing capacity.
GB 0344 892 8999
Calls charged at local or mobile rate.
IE
01450 2655
0.03 € per minute at peak. Off peak
0.0088 € per minute.
US 866 447 4363
toll-free
