Trouble shooting
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21
Regenerating the activated charcoal filter
The activated charcoal filters must be regenerated or
replaced regularly in order to ensure that odours
continue to be eliminated effectively. The saturation
indicator on your appliance will tell you how frequently
this needs to be done.
The activated charcoal filters should be regenerated or
replaced at least every 2 months.
:
Warning – Risk of fire!
Non-regenerable activated charcoal filters may catch
fire in the oven. Never try to regenerate non-regenerable
activated charcoal filters. Only regenerate regenerable
activated charcoal filters.
Note:
Regenerable activated charcoal filters can be
regenerated up to ten times.
Note:
Odours may develop when regenerating the
activated charcoal filter. Make sure that the room is well
ventilated and open a window if required.
Note:
Regenerated air recirculation filters may be
damaged if they fall or are dropped. The damage is not
always visible from the outside. Dispose of and replace
down any regenerated air recirculation filters that fall or
are dropped.
Caution!
Risk of damage due to ingress of moisture into the
activated charcoal filter. Never clean activated charcoal
filters in the dishwasher or with a wet cloth.
1.
If the activated charcoal filter can no longer be
regenerated, order a new regenerable activated
charcoal filter and use it in place of the old one.
2.
Heat the activated charcoal filter for 1 hour at
100 °C in the oven (preheated) using air
recirculation mode.
3.
Allow the activated charcoal filter to cool down.
Fitting the activated charcoal filter
1.
Place the activated charcoal filter onto the metal
grease filter.
2.
Fix the activated charcoal filter to the grille.
Resetting the saturation displays
Once you have cleaned or replaced the relevant filters,
reset the saturation indicator to stop the symbols from
flashing.
1.
Make sure that the extractor hood has been
switched on.
2.
Touch and hold
!
for approx. 3 seconds.
This resets the saturation indicators.
3
Trouble shooting
Trouble shooting
Malfunctions often have simple explanations. Please
read the following notes before calling the after-sales
service.
:
Warning – Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be
carried out and damaged power cables replaced by
one of our trained after-sales technicians. If the
appliance is defective, unplug the appliance from the
mains or switch off the circuit breaker in the fuse box.
Contact the after-sales service.
LED lights
Defective LED lights must only be replaced by the
manufacturer, their customer service department or a
licensed technician (electrician).
What to do if water gets in
If water gets in to the appliance during cooking or
cleaning, proceed as follows:
1.
Switch off the appliance.
2.
Open the floor cupboard and mop up leaking water.
3.
Leave the appliance switched off for 24 hours.
After this time, the appliance can be used again
without restrictions.
Malfunction table
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Problem
Possible cause
Solution
The appliance
does not work
The plug is not
plugged in.
Connect the appliance to
the electricity supply
Power cut
Check whether other
kitchen appliances are
working
Faulty fuse
Check in the fuse box to
make sure that the fuse
for the appliance is OK
Appliance does
not switch on.
Filter cover not
closed.
Close the filter cover fully.
The appliance
does not extend
or retract.
The circuit breaker in
the electrical box is
defective.
Call the after-sales ser-
vice.
The button illumi-
nation does not
work.
The control unit is
faulty.
Call the after
sales ser-
vice.
The lighting does
not work.
The LED lights are
defective.
Call the after-sales ser-
vice.
!
or ? will flash
on the display.
The grease filter or
the activated charcoal
filter is saturated.
Clean the filter or replace
the activated charcoal fil-
ter.