Trouble shooting
en
13
3
Trouble shooting
Trouble s
hooting
Malfunctions often have simple explanations. Please
read the following notes before calling the after-sales
service.
:
Warning – Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be
carried out and damaged power cables replaced by
one of our trained after-sales technicians. If the
appliance is defective, unplug the appliance from the
mains or switch off the circuit breaker in the fuse box.
Contact the after-sales service.
Fault table
--------
4
Customer service
Customer
service
When calling us, please quote the product number (E
no.) and the production number (FD no.) so that we can
provide you with the correct advice. The rating plate
bearing these numbers can be found on the fan
module.
You can make a note of the numbers of your appliance
and the telephone number of the after-sales service in
the space below to save time should it be required.
Please be aware that a visit by an after-sales engineer
will be charged if a problem turns out to be the result of
operator error, even during the warranty period.
Please find the contact data of all countries in the
enclosed customer service list.
To book an engineer visit and product advice
Rely on the professionalism of the manufacturer. You
can therefore be sure that the repair is carried out by
trained service technicians who carry original spare
parts for your appliances.
Problem
Possible cause Solution
The appliance
does not work
The plug is not
plugged into the
mains
Connect the appliance to the
power supply
Power cut
Check whether other kitchen
appliances are working
The fuse is faulty Check in the fuse box to make
sure that the fuse for the
appliance is in working order
The button illumi-
nation does not
work.
The control unit is
faulty.
Call the after
sales service.
Appliance is mak-
ing noises
All the fan flaps
are closed
Open all the fan flaps
The grease filter/
activated char-
coal filter indica-
tor is lit.
The grease filter/
activated char-
coal filter is satu-
rated.
Clean the filter.
~
"Cleaning
and maintenance"
on page 10
Liquid in the appli-
ance
Liquid has found
its way into the
fan opening
Switch on the appliance and
leave it running at setting 1
for approx. 30 minutes.
Cleaning the inside of the
appliance
~
Page 11
E no.
FD no.
After-sales service
O
GB
0344 892 8999
Calls charged at local or mobile rate.
IE
01450 2655
0.03 € per minute at peak. Off peak 0.0088 €
per minute.
