Maintenance and diagnostics
7
The NW8204 maintenance and diagnostic tool
52
Building Technologies
A6V10403182_a_en
Fire Safety & Security Products
30.09.2014
Reads the NK8237 routing status: Enabled, Disabled.
7.3.4
Uploading diagnostic files
Diagnostic file purposes
The purpose of these files is to record messages of what has taken place with the
NK8237 to make it easier to determine if something is wrong, or if something
important has taken place.
Diagnostic file description
DIAGNO.LOG
This file is always present, and contains detailed technical information about the
behaviour of the software application running on the NK8237. For example, if it
wasn’t possible to open an internal queue during the initialization phase, that
message is saved to this file.
The information in this file is not meant to be used by field engineers on site. In
case of technical problems, the DIAGNO.LOG file can be transmitted to the
technical support for a specific analysis.
EEProm.LOG
You create this file by selecting the Save EEProm on File button. This file contains
information about the NK8237 hardware status stored on the EEProm. For
example, if it wasn’t possible to use the serial interface on COM3 because the
serial add-on board is broken, that message is saved to the EEProm.
Note: Every time you select the Save EEProm on File button, you overwrite any
existing EEProm.LOG file.
A detailed description of the EEProm log entries is provided in the table here
below.
ID
Message text
Meaning
0
EV_EEPROM_NULL
—
1
EV_EEPROM_INIT
EEProm initialization
2
EV_EEPROM_START
NK8000 unit restart
3
EV_EEPROM_NOT_ALIGNED
EEProm not aligned
4
EV_EEPROM_NO_ETH_INIT
Ethernet initialization failed
5
EV_EEPROM_TAMPER_OPEN
NK8000 unit box opened
6
EV_EEPROM_TAMPER_CLOSE
NK8000 unit box closed
8
EV_EEPROM_NO_SER0_INIT
COM1 initialization failed
9
EV_EEPROM_NO_SER1_INIT
COM2 initialization failed
10
EV_EEPROM_NO_SER2_INIT
COM3 initialization failed
11
EV_EEPROM_NO_SER3_INIT
COM4 initialization failed
12
EV_EEPROM_SER0_ERROR
COM1 error
13
EV_EEPROM_SER1_ERROR
COM2 error
14
EV_EEPROM_SER2_ERROR
COM3 error
15
EV_EEPROM_SER3_ERROR
COM4 error
16
EV_EEPROM_DATE_TIME
Date and time changed within delta
threshold
17
EV_EEPROM_NEW_DATE_TIME Date and time changed over delta threshold