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Octiv SP+

Instructions and guidance

 United  Kingdom

Sivantos Limited
Platinum House
Sussex Manor Business Park
Gatwick Road, Crawley
West Sussex RH10 9NH
Email: info-hearingaids.uk@sivantos.com

 With the CE marking, Sivantos confi rms that this 
hearing instrument fulfi ls all relevant European 
guidelines, in particular directive 93/42 EEC of the 
European Council applying to medical products.

For the products with e2e wireless 2.0 Sivantos  
additionally confi rms compliance with the European 
Directive 99/5/EC (R&TTE) concerning radio and 
telecommunications terminal equipment.

Our quality management system, certifi ed by an 
independent authority, assures consistently high 
product quality and reliability to the customer.

2011/65/EU RoHs concerning the restriction of 
hazardous substances

 Legal  Manufacturer

Sivantos GmbH
Henri-Dunant-Strasse 100
91058 Erlangen
Germany
Phone +49 9131 308 0

www.bestsound-technology.co.uk

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 miniTek

 wireless enhancement

 Your Octiv SP+ hearing instrument 
can be used with the miniTek wireless 
enhancement system. miniTek 
provides a wireless connection from 
your Octiv SP+ hearing instruments to 
your television, mobile phone, MP3 
player and stereo. miniTek is also an 
easy-to-use remote control for your 
Octiv SP+ hearing instruments for 
convenient and discreet program and 
volume adjustment. The miniTek 
package comprises the miniTek 
itself which controls the hearing 
instruments, a Tek transmitter and all 
cables necessary to link the miniTek 
into a variety of devices such as TVs, 
MP3 players, etc.

Octiv+ instruments are miniTek 
and easyPocket compatible.

The easyPocket remote control is 
available as an optional accessory 
allowing for convenient and discreet 
hearing instrument adjustment.

It is extremely ergonomic, has an 
easy-to-read display and a modern, 
stylish look.

 Optional

NOTICE

 miniTek and easyPocket

 are additional products to your hearing 

instrument which may be available to purchase. If you think it would 
assist you in your day-to-day life talk to your NHS Provider about how you 
can obtain a miniTek or easyPocket. Further information is available on 
our website 

www.bestsound-technology.co.uk

 or 

email 

info-hearingaids.uk@sivantos.com

miniTek

easyPocket

Your hearing instruments are so robust 
that they will function reliably for 
years. It is, however, important that 
you take care of your instruments and 
observe a few basic rules, which will 
soon become habit. 

 

Cleaning

For hygiene reasons and to maintain 
functionality, clean your hearing 
instruments daily.

NOTICE

    Do  not  put 

the hearing 
instruments 
in water.

   Clean your hearing instruments 

with a soft, dry tissue.

   Ask your NHS Provider for 

recommended cleaning products, 
special care sets and further 
information on how to keep your 
hearing instruments in good 
condition. 

   For a more thorough professional 

cleaning, take your instruments to 
your NHS Provider.

Storage

   During longer periods of non-use, 

store your hearing instruments 
with open battery compartment 
(and batteries removed) in a drying 
system in order to prevent the 
penetration of moisture. 

Maintenance and care

 Rocker  switch

Function

Left

Right

Volume up/down

Tinnitus noiser level 
up/down

Sound balance

 Push button and 

rocker switch

Function

Left

Right

Lock / Unlock the 
controls

Read more in section "Locking the controls".

Features

Power-on delay

 enables whistle-free 

insertion of hearing instruments.
Read more in section "Turning on 
and off".

e2e wireless 

enables simultaneous 

control of both hearing instruments.
Read more in section “Using two 
hearing instruments”.

With the controls you can, for 
example, adjust the volume or switch 
hearing programs. Your hearing 
instruments either have a push button 
and a rocker switch or a push button 
only. The NHS Provider has assigned 
your desired functions to the controls. 

Ask your NHS Provider to mark 
your controls and their functions 
on the following pages.

Control

Left

Right

Push 
button

Rocker 
switch

You can also use a remote 
control.

 Settings

Ask your NHS Provider to mark 
your individual settings on the 
following pages.

Battery size

Batteries

Non-rechargeable (size 675)

Controls

 Push  button

Function

Left

Right

Program 
change

Standby/
turn on

 

press briefl y, 

 press 2 seconds

Hearing programs

1

2

3

4

5

6

Read more in section "Changing 

the hearing program".

Storage

Transport

Temperature

10 to 40 °C

-20 to 60 °C

Relative 
humidity

10 to 80 %

5 to 90 %

Air pressure

700 to 
1050 hPa

200 to 
1200 hPa

 Intended  use

Hearing instruments are intended 
to improve the hearing of hearing 
impaired persons. Diagnosis and 
prescription of a hearing instrument 
must be performed by hearing health 
specialists, e.g. acousticians, 
audiologists or ENT doctors.

Use the hearing instruments 
and accessories only as 
described in this user guide.

Transport and storage 
conditions

During extended periods of transport 
and storage, please observe the 
following conditions:

For other parts, such as batteries, 
other conditions may apply.

NOTICE

   To avoid environmental 

pollution, do not throw 
batteries into household 
waste.

   Recycle or dispose of 

batteries according to 
national regulations or 
return them to your 
NHS Provider.

Conformance information

With the CE marking Sivantos 
confi rms compliance with the 
European Directive 93/42/EEC 
concerning medical devices.
For the products with e2e wireless 
2.0 Sivantos additionally confi rms 
compliance with the European 
Directive 99/5/EC (R&TTE) concerning 
radio and telecommunications 
terminal equipment.

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In case of instrument failure

   Is the instrument switched on?

   Is the battery inserted correctly?

   Is the battery run down?

   Is the battery compartment 

closed?

   Is the sound opening in the ear 

mould clogged with wax?

Technical information

FCC ID: SGI-WL002BTE
IC: 267AB-WL002 
Operating frequencies: Fc=3.28 MHz

Disposal information

Within the European Union, the 
marked equipment is covered by 
“Directive 2002/96/EC of the 
European Parliament and of 
the Council of 27 
January 2003 on waste 
electrical and electronic 
equipment.” Amended by 
“Directive 2003/108/EC” (WEEE).

NOTICE

  

Recycle hearing 
instruments, accessories 
and packaging according 
to national regulations.

Important information

Accessories

Remote control
(miniTek or easyPocket)

 Personal  safety

WARNING

    

Risk of impairing the residual hearing of the user.

   Use only hearing instruments that have been fi tted especially for 

your needs.

WARNING

Risk of injury!

   Do not use obviously damaged devices and return them to point of sale.

WARNING

Risk of explosion!

   Do not use your hearing instruments in explosive atmospheres 

(e. g. in mining areas).

WARNING

Risk of affecting electronic equipment!

   In areas where the use of electronics or wireless devices are 

restricted, verify if your device has to be turned off.

WARNING

Risk of interference with active and non-active implants! If you wear an 
active or a non-active implant, e.g. a brain implant:

   Prior to use, have the electromagnetic compatibility verifi ed.

  

 Consult the physician that implanted the device before using your 
hearing instruments.

   Keep a safe distance of about 1.6 inches (4 cm) between the implant 

and hearing instruments.

CAUTION

Risk of injury!

   Always wear the tube with an ear piece.

   Make sure that the ear piece is completely attached.

CAUTION

Risk of injury!

   Insert the ear piece carefully and not too deeply into the ear.

CAUTION

Risk of injury!

   In very rare cases the ear piece could remain in your ear when 

removing the hearing instrument. If this happens, have the ear 
piece removed by a medical professional.

WARNING

Choking hazard!
Your hearing instruments contain small parts which can be swallowed.

   Ensure adequate supervision if infants, small children or mentally 

disabled persons need to wear hearing instruments.

   Check the completeness of the hearing instruments regularly.

   Ensure that your child does not detach the hearing instrument from 

the earmould.

   Consult your NHS Provider if the housing is deformed.

   Keep the battery compartment locked. Verify the proper function of 

the locking mechanism.

   Keep batteries and accessories out of children's reach.

   If swallowed consult a physician or a hospital immediately.

Important safety information

 Product  safety

NOTICE

Leaking batteries damage the hearing instruments.

   Turn the hearing instruments off when not in use to preserve the battery.

   Remove batteries when the instruments are not in use for a 

prolonged period of time.

NOTICE

   Protect your hearing instruments from extreme heat. Do not expose 

them to direct sunlight.

NOTICE

   Do not dry your hearing instruments in the microwave oven.

NOTICE

Different types of strong radiation, e. g. during X-ray or MRI head 
examinations, may damage hearing instruments. 

    Do not wear the hearing instruments during these or similar procedures.

 

  Weaker radiation, e. g. from radio equipment or airport security, 
does not damage the hearing instruments.

NOTICE

   Protect your hearing instruments from high humidity. Do not wear 

them in the shower or when you apply make-up, perfume, 
aftershave, hairspray or suntan lotion.

Only for two instruments or the use of a remote control:

In some countries restrictions for the usage of wireless equipment exist.

   Refer to local authorities for further information.

NOTICE

Your hearing instruments are designed to comply with international 
standards on electromagnetic compatibility but interference with nearby 
electronic devices could occur. In this case, move away from the source 
of interference.

Tinnitus noiser

Your hearing instrument may be equipped with a tinnitus noiser. The use of 
the tinnitus noiser should be only on the advice and in consultation with 
your NHS Provider. 

WARNING

Risk of further impairment to the user’s hearing health.
There are some potential concerns associated with the use of any sound 
generating tinnitus therapy device. Discontinue use and seek medical 
evaluation if any of the following conditions occur:

   chronic skin irritation on, near, or around the site of device placement.

   unusual side effects (e.g. dizziness, nausea, headaches, heart 

palpitations).

   perceived decrease in auditory function (e.g. decreased loudness, 

speech not as clear).

WARNING

Risk of further impairment to the user’s hearing health.
The volume of the tinnitus noiser can be set to a level which could lead to 
permanent hearing damage when used for a prolonged period of time.

  The tinnitus noiser should never be used at uncomfortable levels.

For NHS Providers:
The target population is primarily the adult population over 21 years of age. 
The patient may have some control of the level or volume of the signal and the 
patient should discuss this adjustment as well as his or her comfort level and

sound of the signal with their NHS Provider.

WARNING

Risk of further impairment to the user’s hearing health. The volume of the 
tinnitus noiser can be set to a level which could lead to permanent hearing 
damage when used for a prolonged period of time. 

   Should the tinnitus noiser be set to such a level in the hearing 

instrument, advise the user of the maximum amount of time per 
day he or she should use the tinnitus noiser. 

 

 For example, occupational safety guidelines restrict continuous noise 
exposure of 80 dBA SPL to 8 hours per day. 

   The tinnitus noiser should never be used at uncomfortable levels. 

WARNING

Risk of further impairment to the user’s hearing health. An NHS Provider 
should advise a prospective tinnitus noiser user to consult promptly with a 
licensed physician (preferably an ear specialist) before using the tinnitus 
noiser if the NHS Provider determines through inquiry, actual observation, 
or review of any other available information concerning the prospective 
user that the prospective user has any of the following conditions:

   Visible congenital or traumatic deformity of the ear.

   History of active drainage from the ear within the previous 90 days.

   History of sudden or rapidly progressive hearing loss within the 

previous 90 days.

  Acute or chronic dizziness.

   Unilateral hearing loss of sudden or recent onset within the previous 

90 days.

   Audiometric air-bone gap equal to or greater than 15 dB at 500Hz, 

1,000Hz and 2,000Hz.

   Visible evidence of signifi cant cerumen accumulation or a foreign 

body in the ear canal.

  Pain or discomfort in the ear.

 Manufactured by Sivantos GmbH under Trademark License of Siemens AG 
Based on Document No. A91SAT-02158-99T01-7600 EN | D00116348 
JN7485 | Pt no: 10824116 | Issue 3 | © 05.2015 Siemens AG

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