background image

   Slide the cover in the direction of 

the arrow into position. The shape 
of the cover depends on your type 
of hearing instrument.

  Close the battery compartment.

Your Octiv

+ hearing instrument

CAUTION

Read this user guide 
thoroughly and completely 
and follow the safety 
information in this 
document to avoid 
damage or injury. 

Getting to know your 
hearing instruments

It is recommended to familiarise 
yourself with your new hearing 
instruments. With the instruments 
in your hand try using the controls 
and note their location on the 
instrument. This will make it easier 
for you to feel and press the 
controls while wearing the 
hearing instruments. 

If you have problems pressing 
the controls of your hearing 
instruments while wearing 
them, you can ask your NHS 
Provider about a remote 
control option.

 Components and names

 

Earhook

Microphone openings

Push button

LED status indicator

 

Rocker switch (standard) or fl at 
cover for pediatric use (optional)

Battery compartment

 Explanation of symbols

 Changing the batteries

 

   Open the battery 

compartment

   Remove  coloured  sticker 

 

 from new battery, place battery 
in drawer with + symbol on 
b side up. (You should 
only remove the protective sticker 
if you actually use the battery)

 Close battery door

A magnet in the battery 
compartment ensures that 
the battery snaps noticeably into 
place.

   Carefully close the battery 

compartment. If you feel 
resistance, the battery is not 
inserted correctly. 

Do not attempt to close the battery 
compartment by force. It can be 
damaged.

 Child lock (optional)

Your hearing instruments can be 
modifi ed to provide a child-safe 
battery compartment, which can be 
locked (child lock). The child lock has 
to be activated by the NHS Provider.

With the child lock enabled, the battery 
compartment will automatically lock 
when closed. This prevents e.g. a child 
from removing and swallowing the 
battery.

To open the locked battery compartment, 
you need a tool. The tool is included 
with delivery of any child-lock battery 
compartment set.

Opening a locked battery 
compartment:

   Use the tool to 

push the white 
locking bar to the 
opposite side. 

   Hold it in place and at 

the same time open the 
battery compartment.

 Locking / Unlocking the 
battery compartment

To lock or unlock the battery 
compartment, a special 
tool is required. Your NHS 
Provider will lock or unlock 
the battery compartment 
for you. The following 
instructions are for 
your NHS Provider only.

The position of the locking bar in 
the battery compartment indicates 
whether the battery compartment 
is locked.
The upper image shows 
an unlocked battery 
compartment. To lock it, 
the NHS Provider has to 
remove the highlighted part.
The lower image shows 
a locked battery 
compartment. To unlock 
it, the NHS Provider has to 
install a child lock disabler. 

For NHS Providers Only

Please visit 
www.bestsound-technology.co.uk 
for further instructions on how to 
do this.

er

When the battery compartment 
is locked, you need a tool to 
open it. Read more in section 
“Child lock”.

When the battery is low the sound 
becomes weaker or you will hear 
an alert signal. It depends on the 
battery type how long you have 
until you have to replace the 
battery. 

Your NHS Provider can confi gure 
the LED to indicate the battery 
status. However, the hearing 
instrument must be turned on 
to indicate the status:

ঔ 

When the battery is full, 
the LED shines constantly.

ঔ 

When the battery is low, 
the LED fl ashes repeatedly, 
approximately every 5 seconds 
until the battery is empty.

ঔ 

When the battery is empty, 
the LED goes out.

Always use the right size 
batteries.

Batteries

 When wearing the hearing 
instruments, an optional 
signal can indicate when 
an instrument is turned on 
or off. 

ঔ 

Remove the batteries if the 
hearing instruments are 
not used for several days.

ঔ 

Your NHS Provider can 
confi gure the LED to shine 
when the instrument is 
turned on.

When the 

power-on delay

 is 

activated, the hearing instruments 
turn on after a delay of several 
seconds. During this time you can 
insert the hearing instruments 
without experiencing unpleasant 
whistling.

The “power-on delay” can be 
activated by your NHS Provider. 

To insert the hearing instrument:

   Hold the tube 

at the bend 
that is closer 
to the ear 
piece.

  

Carefully push 
the ear piece in 
the ear canal 

.

   Twist it slightly 

until it sits well.

   Lift the hearing instrument 

and slide it over the top 
of your ear 

 

 

 Insert  the 

right 

hearing 

instrument with the 

right

 

hand and the 

left 

hearing 

instrument with the 

left 

hand. 

ঔ 

If you have problems 
inserting the ear piece, 
use the other hand to 
gently pull your 
earlobe downwards. This 
opens the ear canal and 
eases insertion of the ear 
piece.

 Removing

   Lift the hearing instrument and 

slide it over the top of your 
ear 

.

    Hold  the  ear 

piece between 
your thumb and 
index fi nger. 
Carefully twist 
the ear piece 
forward while 
pulling it out 

.

Clean and dry your hearing 
instruments after usage. Read more 
in section “Maintenance and care”.

Adjusting the volume

Your hearing instruments automatically 
adjust the volume to the listening 
situation.

    If you prefer manual volume 

adjustment, press the rocker 
switch briefl y or use a remote 
control.

 

 Refer to section “Controls” for your 
personal settings.

An optional signal can indicate the 
volume change.

Inserting

Your hearing instruments have been 
fi ne-tuned for your right and left 
ear. Coloured markers indicate 
the side: 

  red marker = right ear

  blue marker = left ear

 Turning on and off

You have several options to turn your 
hearing instruments on or off.

Via battery compartment:

  

Turning on:

 Close the battery 

compartment. The 

default

 

volume and hearing program 
are set.

   

Turning off: 

Open the battery 

compartment.

Via push button:

   Turning on or off: Press the 

push button. Refer to section 
“Controls” for your personal 
settings.

 

 After turning on, the previously 
used volume and hearing 
program are set. 

Via remote control:

   Follow the instructions in the 

remote control’s user guide.

 

  After turning on, the previously 
used volume and hearing program 
are set.

Daily use

 Changing the hearing 
program

Your NHS Provider can confi gure the 
LED to indicate the program change: 
The LED light fl ashes once if you 
change to program 1, twice if you 
change to program 2, and so on.

   To change the hearing program, 

press the push button briefl y or 
use a remote control.

   

Refer to section “Controls” and 
to section “Settings” for your 
personal settings and for a list of 
your hearing programs.

 

ঔ 

If you are wearing two 
hearing instruments, you 
have to lock or unlock the 
controls on each hearing 
instrument separately.

ঔ 

Locking or unlocking can 
optionally be indicated by 
an acoustic signal or by the 
LED light fl ashing briefl y.

ঔ 

When you turn your hearing 
instruments off and on 
again, the key lock remains 
in the previously selected 
state.

On the phone

When you are on the phone, hold 
the telephone receiver slightly above 
your ear. The hearing instrument 
and telephone receiver have 
to be aligned. Turn the 
receiver slightly so that 
the ear is not completely 
covered. 

 
Telephone program

 

You may prefer a certain volume 
when using the phone. Ask your NHS 
Provider to confi gure a telephone 
program. 

  

Switch to the telephone program 
whenever you are on the phone.

 

 Whether a telephone program 
is confi gured for your hearing 
instrument is listed in section 
“Settings”. 

Whether this function is confi gured 
for your hearing instruments is listed 
in section “Controls”.

 Further  adjustments 
(optional) 

The controls of your hearing 
instruments can also be used to 
change, for example, the sound 
balance or the tinnitus noiser level. 
Sound balance allows you to adjust 
the bass and treble to your 
preferences.

Refer to section “Controls” for your 
personal settings.

 Locking the controls 
(optional)

To prevent any accidental operation 
you can lock the controls. When the 
controls are locked, both push button 
and rocker switch are disabled.

 

 To 

lock

 the controls, press the 

top

 of the rocker switch and hold 

it. Simultaneously press the push 
button on the same hearing 
instrument for 3 seconds.

 

 To 

unlock

 the controls, press the 

bottom

 of the rocker switch and 

hold it. Simultaneously press the 
push button on the same hearing 
instrument for 3 seconds.

Your NHS Provider can confi gure 
your hearing instruments so 
that they switch automatically 
to the audio shoe program if 
the audio shoe has been 
attached. Read more in 
section “Audio input”.

Using two hearing 
instruments 

When controlling two instruments 
you have the following options to, 
for example, change the hearing 
program:

 

 You can control each hearing 
instrument separately.

 

 You can control both hearing 
instruments simultaneously.

Your NHS Provider has to activate 
the “e2e wireless” function, enabling 
both hearing instruments to 
exchange information. You can then 
use either a remote control or the 
user controls on either of your 
instruments for the desired function 
e.g. volume change. 

The control elements of both 
instruments can even be set 
differently – thus offering you the 
degree of control you really need. 

With an audio shoe you can 
connect your hearing instrument to 
an FM system. An FM system gathers 
speech at the voice source (via a 
separate microphone) and transmits 
the sound directly to the hearing 
instrument. This can be useful for 
adults in diffi cult listening situations 
and for children in classrooms.

Nowadays, most FM systems allow 
for coupling with audio devices like a 
MP3 player.

Your NHS Provider can confi gure 
your hearing instruments so that they 
switch automatically to the 
audio shoe program if the audio 
shoe has been attached.

If you want to use an 
audio shoe, a special battery 
compartment is required.

    Ask your NHS Provider to 

exchange the battery 
compartment.

WARNING

Risk of electric shock!

    Connect audio input only 

to a device conforming to 
IEC 60065, the IEC-Norm 
for audio, video and other 
electronic devices.

NOTICE

Use an approved audio shoe 
only. Ask your NHS Provider for 
this accessory.

NOTICE

    Hold the audio shoe tightly 

when you remove the FM 
receiver.

Attaching the audio shoe

  Open the battery compartment.

  Pull the cover out.

The shape of the cover depends on 
your type of hearing instrument.

  Slide the audio shoe in.

  Ensure that it clicks noticeably 

 in 

place.

click

plac

plac

plac

plac

plac

plac

p a

p

p

p

p

p

  Close the battery compartment.

 Removing the audio shoe

When the audio shoe is not attached, 
you can install a cover to prevent dirt 
and dust from entering the housing.

  Open the battery compartment.

   Drag the slider on the audio shoe 

back and at the same time move 
the audio shoe downwards to 
remove it from the device.

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from the

from the

from the

from the

from the

from the

from the

from the

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Audio input

NOTICE

For instruments with wireless 
connectivity:
When the telecoil program 
is active, the remote control 
may cause a pulsing noise.

    Use the remote control 

with a distance greater 
than 10 cm (4 inches).

Many telephones as well as public 
places like theatres offer the audio 
signal (music and speech) via an 
audio induction loop. With this 
system, your hearing instruments 
can directly receive the desired signal 
– without distracting noise in the 
environment. 

You can usually 
recognise audio 
induction loop 
systems by certain 
signs.

Ask your NHS Provider to confi gure a
telecoil program.

   Switch to the telecoil program 

whenever you are in a place with 
an audio induction loop. 

 

 Whether the telecoil program 
is configured for your hearing 
instrument is listed in section 
“Settings”. 

 Telecoil program and 
remote control

Audio induction loops

Points out a situation that 
could lead to serious, 
moderate, or minor injuries

Indicates possible property 
damage

Advice and tips on how to 
handle your device better

Information and warnings 
for children with hearing 
instruments

Optional symbol for custom 
models with wireless functionality

 0123

CE compliance label, 
confi rms compliance 
with certain European 
Directives, refer to section 
“Conformance information”

Indicates the legal 
manufacturer of the device

Do not dispose of the device 
with general domestic 
waste. Read more in section 
“Disposal information”

Read and follow the 
instructions in the user guide

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