Preface
RUGGEDCOM RUGGEDCOM RS940G
Installation Guide
vi
Training
For any questions about the documentation or for assistance finding a specific document, contact a Siemens
sales representative.
Training
Siemens offers a wide range of educational services ranging from in-house training of standard courses on
networking, Ethernet switches and routers, to on-site customized courses tailored to the customer's needs,
experience and application.
Siemens' Educational Services team thrives on providing our customers with the essential practical skills to make
sure users have the right knowledge and expertise to understand the various technologies associated with critical
communications network infrastructure technologies.
Siemens' unique mix of IT/Telecommunications expertise combined with domain knowledge in the utility,
transportation and industrial markets, allows Siemens to provide training specific to the customer's application.
For more information about training services and course availability, visit
www.siemens.com/ruggedcom
or
contact a Siemens sales representative.
Customer Support
Customer support is available 24 hours, 7 days a week for all Siemens customers. For technical support or
general information, contact Siemens Customer Support through any of the following methods:
•
Online
Visit
http://www.siemens.com/automation/support-request
to submit a Support Request (SR) or check on the
status of an existing SR.
•
Telephone
Call a local hotline center to submit a Support Request (SR). To locate a local hotline center, visit
http://
www.automation.siemens.com/mcms/aspa-db/en/automation-technology/Pages/default.aspx
.
•
Mobile App
Install the Industry Online Support app by Siemens AG on any Android, Apple iOS or Windows mobile device
and be able to:
▪ Access Siemens' extensive library of support documentation, including FAQs, manuals, and much more
▪ Submit SRs or check on the status of an existing SR
▪ Find and contact a local contact person
▪ Ask questions or share knowledge with fellow Siemens customers and the support community
▪ And much more...
