Controller
6.9 Diagnostics
ATE500E
84
System Manual, 09/2017, A5E33917696-AD
Display
Description
Fault resolution
E
Motor overvoltage
•
Check the input voltage of the controller at the power supply
connector X3:
The maximum supply voltage permitted for the controller is
36 V +3%.
•
Check the line voltage.
•
Check the power supply and replace it if necessary.
•
Controller is defective. Replace the controller.
F
Motor undervoltage
•
Check the input voltage of the controller at the power supply
connector X3:
The controller supply voltage must be at least 20 V.
•
Check the line voltage.
•
Check the power supply and replace it if necessary
n
Power stage error
•
Controller is defective. Replace the controller.
L
Current measurement error
•
Check the wiring between motor plug X7 and motor.
•
Motor is defective. Replace the motor.
•
Controller is defective. Replace the controller.
G
1)
Broken belt
•
Belt torn.
•
Belt not laid on the motor pinion.
•
No connection between door and belt.
U
1
Door too heavy
•
Check whether the weight of the heaviest door coupled in
the system is compatible with the maximum movable dy-
namic door weight specified for the motor.
•
Reduce the door weight, restart the controller, and repeat
the learn run.
b
15 V overvoltage
•
Controller is defective. Replace the controller.
h
15 V undervoltage
•
Controller is defective. Replace the controller.
t
Supervision error
The controller monitors whether the measured forces and
speeds are plausible. If large deviations are detected, a super-
vision error is triggered.
Possible cause:
Effect of high external forces on the door (for example exces-
sive closing weight or manual pushing on the door while it is in
motion).
