Troubleshooting
!
Only qualified technicians are permitted to repair electrical appliances. Repairs done by
unauthorised persons can lead to considerable damage.
Problems
Possible causes / remedies
The power indicator light
does not illuminate
- The plug is not correctly, or only loosely, inserted into the socket.
- A fuse has blown in the domestic wiring.
- Power failure.
The door lock indicator light
does not work correctly
Door not properly closed.
Power failure
If there is a power failure or a machine malfunctions, follow the
special procedure for emptying the machine of water (see Clea-
ning the pump , page 16), so that the laundry can be removed.
Washing sequence does not
start
ON/OFF button not pressed, door not properly closed.
The tap is OFF.
No water to be seen during
washing
This is not a malfunction! The water inside the machine is below
the level at which it becomes visible.
Poor washing results
Degree of soiling was greater than usual.
Change type and amount of detergent.
Select maximum permitted temperature for fabric type.
Select a more powerful washing programme.
Foam comes out of the
detergent drawer
Too much detergent or top loading detergent was used. Switch
off the machine for approximately 5-10 minutes. To reduce the
amount of suds, put a tablespoon of fabric softener mixed with
1/2 litre water into the detergent drawer. For the next washing,
adjust the amount of detergent accordingly.
Foam still visible after last
rinse
Certain detergents tend to produce more foam but this does not
affect the rinsing result.
Motor noise
This is not a malfunction! It is normal for noises to be heard while
the motor is running in.
Pump noise
This is not a malfunction! It is normal for noises to be heard from
the pump during the start or the final stage of draining the drum.
Vibrations when washing
and spinning
- Transit bolts were not removed. Follow the directions in the
installation instructions (page 20).
- The machine s feet were not secured in place when the
machine was installed. Realign the machine using a spirit
level, securing the machine s feet according to the installation
instructions.
Machine does not spin or
does not pump out the water
Pump blocked
No washing operation
Water level is not reached.
en
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The gasket is crimped
This may appears after installing the transport bolts. Remove the
transport bolts, operate the machine for a period of time, the gasket
will return to the original shape.
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