Troubleshooting
7.1 General problems
SIMATIC Box PC 827B
34
Getting Started, 07/2008, A5E01127540-02
Problem
Possible causes
Remedy
Wrong time and/or
date on the PC.
1.
Press <F2> during the boot sequence to open BIOS Setup.
2.
Set the time and date in the setup menu.
Although the BIOS
setting is OK, the time
and data are still
wrong.
The backup battery is
dead.
Replace the backup battery.
The USB ports are
disabled in your BIOS.
Use a different USB port or enable the port.
USB 2.0 device
connected but USB 2.0 is
disabled.
Enable USB 2.0.
USB device not
responding.
Operating system does
not support the USB port.
Enable USB Legacy Support for the mouse and keyboard.
For other devices you need the USB drivers for the respective
operating system.
DVD: The front loader
does not open.
The device is switched off
or the open/close button
is disabled by a software
application.
Emergency removal of the data medium:
1.
Switching off the device
2.
Insert a pointed object, a pin for example, or an opened paper clip
into the emergency extraction opening of the drive. Apply slight
pressure to the contact until the front loader opens.
3.
Pull the loader further out.
