Operating the device
5.6 Remote maintenance of the device
Operating Instructions, 01/2021, A5E43920357-AA
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5.6
Remote maintenance of the device
5.6.1
Remote maintenance functions and device requirements for remote
maintenance
Remote maintenance of the devices is performed using Intel® Active Management
Technology (iAMT), which is integrated into the hardware and firmware of the computer.
Through remote access to SIMATIC IPCs, system or program errors can be eliminated,
program updates can be performed and firmware/BIOS settings can be made from a control
room (without on-site presence). Access is possible even if the operating system no longer
starts.
Several remote maintenance functions of iAMT are listed as examples below:
Function
Description
Remote operation
(keyboard video mouse
redirection)
With KVM Redirection, you can control SIMATIC IPCs remotely even if
they have no operating system or a defective operating system.
A KVM remote session is always possible with the KVM server
integrated in the firmware. This allows you to restart the IPC and
change firmware/BIOS settings remotely.
Remote power management
SIMATIC IPCs can be turned on and off and restarted from another PC.
IDE redirection
An ISO file on the Help Desk PC can be integrated and used on the
SIMATIC IPC as a DVD drive.
An ISO file contains a memory image of the content of a CD or DVD
structured in the ISO 9660 format.
Remote booting
A SIMATIC IPC can be booted remotely from a bootable ISO file made
available by another PC.
Device requirements for remote maintenance
The following requirements must be fulfilled in order to use the remote maintenance:
•
Processor that supports iAMT technology
•
Motherboard SMS-W480
•
Connection to the network