Appendix
A.3 Service & Support
SIMATIC RF1060R
30
Operating Instructions, 05/2017, C79000-G8976-C432-02
A.3
Service & Support
Industry Online Support
In addition to the product documentation, the comprehensive online information platform of
Siemens Industry Online Support at the following Internet address:
Link 1: (
https://support.industry.siemens.com/cs/de/en/
Apart from news, there you will also find:
●
Project information: Manuals, FAQs, downloads, application examples etc.
●
Contacts, Technical Forum
●
The option submitting a support query:
Link 2: (
https://support.industry.siemens.com/My/ww/en/requests
●
Our service offer:
Right across our products and systems, we provide numerous services that support you
in every phase of the life of your machine or system - from planning and implementation
to commissioning, through to maintenance and modernization.
You will find contact data on the Internet at the following address:
Link 3: (
http://w3.siemens.com/aspa_app
RFID homepage
For general information about our identification systems, visit RFID home page
http://w3.siemens.com/mcms/identification-systems/
Online catalog and ordering system
The online catalog and the online ordering system can also be found on the Industry Mall
home page (
https://mall.industry.siemens.com
SITRAIN - Training for Industry
The training offer includes more than 300 courses on basic topics, extended knowledge and
special knowledge as well as advanced training for individual sectors - available at more
than 130 locations. Courses can also be organized individually and held locally at your
location.
You will find detailed information on the training curriculum and how to contact our customer
consultants at the following Internet address:
Link: (
http://sitrain.automation.siemens.com/sitrainworld/