Test functions and fault resolution
15.2 Reading out/saving service data
Automation system
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15.2
Reading out/saving service data
Service data
In addition to the contents of the diagnostics buffer, the service data contain numerous
additional data points about the internal status of the CPU. If a problem occurs with the CPU
that cannot be solved with other methods, send the service data to our Service & Support
team. The service data allow Service & Support to analyze problems that have occurred
rapidly.
Note
While reading out the service data of the CPU, you cannot simultaneously execute a
download to the device.
Methods of reading service data
You can read out service data with:
●
the web server
●
STEP 7
●
the SIMATIC memory card
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