Siemens SiPass Entro, Operation Manual

Page 1: ...Building Technologies Fire Safety Security Products SiPass Entro Operation MP6 5 SP1 ...

Page 2: ...t and in the subject thereof By acceptance of the document the recipient acknowledges these rights and undertakes not to publish the document nor the subject thereof in full or in part nor to make them available to any third party without our prior express written authorization nor to use it for any purpose other than for which it was delivered to him ...

Page 3: ...ersonalize PC settings 16 5 2 1 Auto log off 16 5 2 2 Automatic deletion of events 16 5 2 3 Automatic disable of unused cards 17 6 Order of configuration 18 7 Set time schedule for access control 19 7 1 Copy time intervals 20 8 Set time schedules for an intrusion alarm zone 21 9 Enter specific half days public holidays and holiday periods 22 10 General half days public holidays and holiday periods...

Page 4: ...door filters 41 17 1 Decide on name for new event filter 41 17 2 Managing Event filters 42 17 3 Use event filters 42 18 The calendar 43 19 Encryption functions in Local Area Network 44 19 1 Encryption gives higher security 44 19 2 Change the crypto key 45 20 Door and event monitor 46 20 1 Multiple windows with different monitoring focus 46 20 2 Search events 47 20 3 Using several camera and door s...

Page 5: ...t an automatic alarm arming cycle 60 24 3 Enter the duress code 60 24 4 Set or change the PIN 61 24 5 Pop up windows and acknowledgement 61 24 5 1 Common alarm outputs 61 24 6 Caretaker functions 62 24 6 1 Unlocked 62 24 6 2 Group code 62 24 6 3 Reset door to normal state 63 24 7 Quick search of card holders 63 24 8 Advanced searching of registered persons 64 24 8 1 Search example 64 24 8 2 Search...

Page 6: ...afety Security Products 10 03 2010 1 About this document This document contains information on the operation of the product Note if you have been using earlier versions of SiPass Entro documentation you will now find information about some software configuring details in the Installation manual ...

Page 7: ...ety Security Products 10 03 2010 2 Safety 2 1 Target Group Target readers Qualification Activity Condition of the product Operating company customer No particular qualification required Decide on whether and where how the product service will be used Differs depending on the product ...

Page 8: ...t doors and departments in the premises There is an advanced function for reservation e g in sports arenas conference rooms etc It works in co operation with the access control functions Next to the doors card readers with keypads optional are installed They are connected to segment controllers which are then configured from a PC If needed SiPass Entro can control up to 10 000 access control syste...

Page 9: ... badge printing Create your own card design and print it on an industry standard cards Video Surveillance CCTV integration The SiPass Entro system can be used in combination with a Siemens CCTV system A connection can be done from the SiPass Entro software directly to install and maintain the CCTV system e g DVRs and cameras Intrusion alarm system control A common application for the SiPass Entro ...

Page 10: ...two shortcuts sometimes available in the software to help creating editing or deleting information They appear e g in the Access group properties and in the Person s properties Shortcut to Time schedule Shortcut to Access groups E g when you create a new person click on the shortcut Access group if you have not yet created a suitable one In the same manner you can click further to Time schedule if...

Page 11: ...s Door environments where door controllers readers keypads etc are installed together with electrical locks SR35i SR35i SR35i SISTORE DVR TCP IP SIS TO REM X P o w e r E r r o r C a m e r a R e c o r d i n g H a r d d i s k S IST O R EMX P o w e r E r r o r C a m e r a R e c o r d i n g H a r d d i s k 1a 1e 1e 1b 1c 1d 2 3 3 3 4 4 5 6 Different levels in the system 1a PC Security Controller 1b PC...

Page 12: ...larm anti pass back roll call interlock and entrance limitation zones 16 system users in 4 levels installer level 14 holidays 7 half days and 4 holiday periods in each time schedule Reservation functions 64 reservation objects machine groups Maximum of 30 doors and or IOR6 relays in each reservation object 32 time schedules with 24 intervals in each Flexible interval reservation Maximum number of ...

Page 13: ...the user name in the user name field default bewa 4 Enter in password the password field default pass 5 If several systems exist select one system If more than 20 systems exist there will be an additional search field 6 Enter a character The system finds any name that includes this 7 Click OK The SiPass Entro main window is displayed Start applications via the icons It is possible so quickly start...

Page 14: ...tion as the PC Note that in some circumstances like upgrading larger import of persons etc there could be a delay in the transferring of information from the first controller to the next Please study the display information in each SR35i for the correct status information If the text DB OUT OF DATE and a red indicator are displayed the segment controllers do not have the same information as the PC...

Page 15: ...ven if you exit any SiPass Entro application Despite the name Entroser this is also used in TCP IP communication Close application and stop communication In some cases a complete shut down of the SiPass Entro is required E g during maintenance actions like updates or similar Proceed like this 1 Position the cursor over the icons and right click A menu is displayed 2 Select Close Entro All communic...

Page 16: ... indicator to the desired number of minutes 7 Click OK 5 2 2 Automatic deletion of events In SiPass Entro information about events in the system e g entries are stored daily To free disk space event files can be deleted automatically after a certain time or when a certain file size is obtained Proceed as follows 1 Open the Entro 13 application 2 Select on the menu System System users 3 Select a sy...

Page 17: ... The disabling of a card generates an event in the system Any card set as a priority card that has been inactivated by this function will be active locally in a door environment that are in the off line condition no communication between the SR35i and the door See section Add persons to the priority group 35 Proceed as follows 1 Open the Entro 13 application 2 Choose on the menu System System sett...

Page 18: ...18_e_en Fire Safety Security Products 10 03 2010 6 Order of configuration The SiPass Entro software consists of five main tabs Time schedules Doors Zones Access groups Persons We recommend that you follow the above order when you configuring the system according to your specifications ...

Page 19: ...rs and press TAB 5 In the Name field of Time zone 1 square enter the name of the first time zone e g Work Hours and press TAB 6 In the Name field of Time zone 2 square enter the name of the second time zone e g Lunch Time and press TAB 7 The cursor is placed in the From field far left next to the Mon Monday text in the Time zone 1 square 8 Enter the first time interval for Mondays Enter the time b...

Page 20: ...day it is easy to change that interval The time intervals you have defined are illustrated graphically at the bottom of the window for you to check that you have configured the times correctly see the example below 6 If you want to use the same half days public holidays and holiday periods for all time schedules click OK The Time schedules tab is re displayed If you want to define specific half da...

Page 21: ...he same information 5 Enter the name of the time schedule under Name 6 To create the first interval click on New E g Monday evening 7 In the list box Start enter the weekday and time E g Monday 18 00 8 In the list box Stop enter the weekday and time E g Tuesday 07 00 9 Then choose how often the intrusion alarm will be armed E g every 60 minutes 10 Click OK 11 Repeat step 3 7 for every interval E g...

Page 22: ...e treated as ordinary working days this information must be configured Holidays and holiday periods are automatically given the time zone Other time Proceed as follows 1 Click the Time schedule tab and mark the time schedule and click Edit 2 Click the Half day tab and New A window is displayed 3 Enter the desired information In the General half days public holidays and holiday periods section late...

Page 23: ...al during Time zone 1 Type four digits in succession e g 0800 for 8 00 8 Enter the working hours to apply for the second time interval during Time zone 1 9 Enter time intervals for Time zone 2 if any in the same way 10 Click OK The Half days tab is redisplayed with the new half day registered These days can be re used by the time schedules 11 Proceed the same way to register the next half day acco...

Page 24: ...the Holidays tab and click New 3 Enter the start date of the holiday period in the yymmdd format e g 000630 or click the Calendar button in the The calendar 43 section you will find instructions on how to use the calendar 4 Enter the end date of the holiday period in the yymmdd format e g 000831 or use the calendar 5 Check that the information is correct and then click OK The Holidays tab is redis...

Page 25: ... Warning Time Maximum time with buzzer before Alert The reason for having separate unlock and opening times is that it is now possible to have a shorter fixed time when the relay is active and another longer time to have the door open with a delayed door held warning signal Note that earlier versions of SiPass Entro had only a maximum opening time the lock relay to be active The relations between ...

Page 26: ...ired value in the field directly If the door is still open when the opening time is over a buzzer sounds at the door for the time set as door held warning time The buzzer reminds the person entering to close the door immediately as an alarm is about to go off Recommended door held warning time is 20 seconds You can choose a time between 1 and 99 seconds 8 In the Time schedule field choose the time...

Page 27: ...nput is activated Unmarked results in the opening time starting from the moment the input becomes inactive I e the door can be externally controlled and the lock relay can be activated longer than the opening time Select if this door allows for a temporary changing of security levels to Unlocked or Group code by a caretaker See section Caretaker functions 62 on how this is managed at the door 18 I...

Page 28: ...ch time zones they should have access For example if you want the group to have access to the entrance 24 hours a day select all check boxes for that door If lift control is applied the floor numbers will be displayed under the name of the reader controlling the lift Select the floors to which the group should have access 8 Click the Alarm and entrance limitations tab if this is displayed 9 Select...

Page 29: ...entered if PIN without card is allowed this can be set in the Installer application NOTE 2 Instead of clicking New click Duplicate If the information is similar for the next access group you need only change a few pieces of information e g name and group code NOTE 3 You can select an access group and right click to invoke the same commands as the buttons ...

Page 30: ... There are two alternatives for setting the individual PIN 61 If the person s PIN should be set on a PC activate the option At PC If the person s PIN should be set by each person at a door terminal activate the option At Door Set free fields Enter a 10 character free text in the Title for Free Field in Persons screen field and the Title for Free Field 2 in Persons screen field This text will be di...

Page 31: ... persons e mail address 6 For authorities in the Reservation module choose a letter in the Member Group drop down list 7 Enter a maximum 6 digit number 8 If member class is used select the Member Group Settings tab Select the Member Group in the drop town menu 9 Select the General tab 10 Enter the person s 8 digit card number in the Card No field or If you have a keyboard with a built in card read...

Page 32: ...the General tab 3 If access is to be given to some certain doors click on the button Personal doors 4 Select the doors The total numbers and access groups cannot exceed 6 The personal doors admits access 24 7 all time Note that a door will only accept that 150 persons select it as a personal door Set duration of a person 1 Open the Person Properties dialog 2 Select the Duration tab 3 Enter from wh...

Page 33: ...rd valid for a new user by right clicking on the card number A new window will be shown where you enter information 13 4 Register cards with enrolment reader at PC If an unknown card is read to the PC via the USB RIF 2 a new window will be shown where you enter information 31 13 5 Duplicate a card 1 Open the Entro 13 application 2 Choose the Persons tab 3 Click on the Button Duplicate or Choose Du...

Page 34: ...he next name will be Visitor x where x is the entered number 3 Activate the option Same as card number The card number is incremented and copied to the Name field 4 Click OK The same access group settings etc will apply to these duplicates 13 7 One person multiple cards It is possible for a person to have multiple cards E g when using one type of card in the office and another for parking 1 Open t...

Page 35: ...le should have this authorization 1 Open the Entro 13 application 2 Select on the menu System System settings 3 Go to the Priority Persons tab 4 Double click on a person in the list Available and the name is copied to the Priority persons list 5 Click OK To withdraw the authorization double click the name in the Priority persons square 13 9 Show persons authorities for doors In the list of persons...

Page 36: ...gistered any system users yet the window is empty 3 Click New The System users window is displayed 4 Enter a suitable name in the User name field Optionally you can tie a card to this User by clicking the down arrow in the next field to display a list of registered persons This may be used in applications using a physical card for login 5 Select the desired name 6 Choose a password and enter it in...

Page 37: ... List of system users window is redisplayed with the name of the new system user 12 Click Close If you exit SiPass Entro now you can log in with the user name and password you just registered If you want more people to have authorization to configure SiPass Entro proceed the same way to register the information If the same computer is used for two or more system users different directories for sto...

Page 38: ...stituted for a wild card Any digit may occur in the wild card s place to make the card valid The wild card is represented by an asterisk If a prefix is configured as 1257 0 cards using the prefixes 125700 125710 125720 125730 125740 125750 125760 125770 125780 and 125790 will be valid In SiPass Entro 15 prefixes can be configured Each prefix may consist of 7 digits The first digit in the prefix ma...

Page 39: ... 2010 15 3 Decide on readers for Bank Lobby Function You have to setup each reader to operate with the Bank Lobby Function to allow for the use of these cards Proceed like this 1 Open the Entro 13 application 2 Click the Doors tab and select a door 3 Select Bank lobby for the actual time zone 4 Click OK to apply the changes ...

Page 40: ... Remember that all controllers will attempt to get all events for making further decisions filtering alarm reports etc 16 1 Decide on PCs to retrieve events When you create a System user you must choose which PC to be his hers primary PC where events only are stored for this System User Also you have to select which event filter and door filter to be used for this System User This means that if th...

Page 41: ...graphically on the connected PC You do not need to change anything The screen shot below shows a typical setting for the door monitor type of events Event and door filter settings 17 1 Decide on name for new event filter In every place in the software where you can should select a filter you can create edit and store your filter settings to be able to re use them You can create a maximum of 32 eve...

Page 42: ... Alarm are always printed only to the printers even if you have requested nightly printouts only for this particular door NOTE 3 Events marked Alarm will also activate any Common alarm relay in any of the IOR6 if activated In addition alarm marked events are displayed as pop ups on the PC s screen The pop ups are displayed even though the Door monitor program is not running on condition that Entro...

Page 43: ...he Calendar button This is what the calendar might look like if you clicked on the button in the Holidays window 2 Choose the desired start date applies to holiday periods by clicking it The date is displayed in the Starting date field 3 Choose the desired end date by clicking it The date is displayed in the Ending date field 4 Click OK The dates are displayed in the window from which you activate...

Page 44: ...ase The algorithm uses 128 bit level If the crypto key is not correct the communication is not established and the system must be completely reset and re configured 19 1 Encryption gives higher security Because of the fact that network use needs an encryption algorithm the security aspects of a system are improved At the same time this raises some important points Always write down the crypto key ...

Page 45: ...creates the crypto key automatically You enter the crypto key manually at least 32 characters Valid characters are 0 9 A F hexadecimal upper case Use a default which also is used in the SR35i at power up if no database is loaded 4 Click Next 5 If you have chosen to enter the crypto key manually a field appears where you enter the 32 characters The entered generated crypto key is shown Do not forge...

Page 46: ...erent doors persons events etc in different windows Proceed as follows 1 Choose New Event log on the Event log menu A new event window named Events 2 is displayed The first event window is renamed Events 1 2 Choose Tile windows on the Window menu The windows are arranged side by side Both windows display the same events 3 Click the right mouse button on the Events 2 window A menu is displayed 4 Ch...

Page 47: ...ring window you may search for events relating to specific persons and doors Using the custom filter you can choose what event types to search for 3 Choose the desired settings 4 To limit the search to specific dates and times select the Events after and Events before check boxes and state the desired date and time intervals 5 Click Search Events corresponding to your search concept are displayed ...

Page 48: ...ending of the type of graphic card etc it might be possible to use a secondary screen but not guaranteed If you are familiar with a particular DVR environment you will recognize some commands If not you will find the information in the DVR User manual 20 4 1 Camera icons You will see some camera icons in the Object window Normal state camera on line and stand by Camera is recording Status unknown ...

Page 49: ...ly you use the event log in the Door monitor to find and replay recordings triggered by the SiPass Entro application If e g a door has been forced this event may generate an alarm event that both sends a hardware signal IOR6 and triggers a recording In the event log an image sequence is indicated by an icon in front of the event Recording started or finished Clicking on the icon will normally repl...

Page 50: ...ocked Alarm event on locked door Example The card reader has been vandalized Alarm event on unlocked door Example The door held warning time has expired Unknown status Displayed when the system is off line e g when you are working with a modem connected system see the Working with multiple systems 57 section Alarm activated Shows that SiPass Entro understands that an intrusion alarm is turned on a...

Page 51: ...se Roll call on the File menu The Roll call view is displayed with names of persons and the zones they are currently visiting 2 The view can be filtered further if needed Right click and choose Change filter 3 To monitor several zones or persons at the same time right click and choose New roll call view A new window is displayed Arrange the windows on the screen by choosing Tile windows on the Win...

Page 52: ...rinter is Windows compliant Please read the manufacturers documentation how to install Note that for receipt printing a standard Windows printer may be used Suitable access cards aimed for printing One PC chosen to store the main set of cardholder photos Digital Photo equipment to create and prepare suitable photos The photos are stored in a separate database in the PC used 21 2 Template design to...

Page 53: ...cted a new back side tab appears Note that the orientation must be the same for front back side 7 Click on any of the three icons Text Photo or Rectangle 8 Drag and drop the objects to a suitable positions A preview is displayed As soon as an object is positioned and then selected again the window changes slightly and displays its properties 9 Optionally change values for any of the object s prope...

Page 54: ... So when the template is used for a print the system will automatically change the photo There might be some automatic re sizing of the images so it is advisable to prepare the images and make some tests to fulfill the particular needs 21 3 Linking images to card holder When the templates are created and the data is entered for any card holder you need also to import the image photo and link it in...

Page 55: ...te exist 8 Finished It is also possible to only print the receipt by using the Print receipt button 21 4 1 Print with right click command It is possible to print a single card or several cards in a batch Proceed as follows 1 Open the Entro 13 application 2 Go to Persons tab 3 Select one or more persons by holding down the ctrl or shift and mark the cards to print 4 Right click select Print card s ...

Page 56: ...mation Proceed as follows 1 Choose Print on the File menu 2 Choose what information to print In the above example the Persons option is pre set SiPass Entro automatically suggests the option corresponding to the tab being active when you chose Print The Selected persons Selected doors etc options mean that only information about the person door etc selected on the tab is printed make your selectio...

Page 57: ...ected system 23 2 Dialing the modem connected system This is how to establish modem connection with the system you logged in to 1 Click the lifted handset symbol or choose Dial on the Modem menu A message is displayed while the system tries to establish a connection 2 When the connection is established the ON LINE indicator is lit green to indicate that you have direct contact with the dialed up s...

Page 58: ...enu where Door monitor is one of the alternatives In the same way you can switch from Door monitor back to SiPass Entro The modem connection will not be interrupted 23 2 3 Logging in to another system On the File menu you will find an alternative named Login to another system Choosing this alternative you do not have to exit Entro to configure another system Instead the login window is displayed f...

Page 59: ...klisted for this reason two asterisks are displayed in front of the person s name on the Persons tab in SiPass Entro Double click the person s name to withdraw the cancellation The red LED if it exists on the reader can indicate in two ways that the alarm is activated Either permanently on all readers in the zone For a certain time and only on the reader where the command is performed All other me...

Page 60: ...nds during this time However once the warning time ends there are no possibility to buy time In stead the alarm is armed immediately Proceed as follows 1 When you hear the warning signal the alarm will soon be turned on find the nearest door in the same zone 2 Use your card at a card reader or Push the exit button if allowed SiPass Entro will go back to the normal state until the next automatic ar...

Page 61: ...ar on the screen whenever these alarms occur Note that these alarms not necessary mean an alarm related to an intrusion system You have now the option to acknowledge the event or not If you need to review any older event just uncheck the tick box and all alarm events are visible 24 5 1 Common alarm outputs There is a function called Common alarm or summary alarm that is related to the IOR6 relay c...

Page 62: ...18 All caretakers can then reset lock the door A19 Only the very same caretaker can then reset lock the door A20 All authorized card holders can then reset lock the door Proceed as follows 1 Press A18 A19 or A20 and the yellow LED flashes three times 2 Use the card PIN The yellow LED is lit 3 Enter the time when the door is to be locked again E g 1600 for 4 PM The reader sets the door unlocked unt...

Page 63: ...ers There are several ways to search card holders persons in the database As long as the naming is consequent e g first name first it is easy the find the person you want With initial character If the person window is active a single letter will position the cursor to the first card holder starting with that letter The search is done from left to right All card holders will still be visible With q...

Page 64: ...d for is displayed on a new temporary tab called Search result 6 You may now using the Search result tab change the database information for this person Just select the name and click Edit To remove the person from the database click Delete If you are not satisfied with the search result click the Change criteria button The Search persons window is redisplayed The original search criteria are save...

Page 65: ...formation about persons to SiPass Entro from e g Excel You may also export files to other applications from SiPass Entro However extra cards personal doors and or pictures of cardholders are currently not supported by the import export tool 24 8 4 Import information You can import most information about cards persons Please refer to the section about creating an Excel file 67 If any person uses ex...

Page 66: ... on the File Export persons menu The Export persons to file window is displayed 3 Find a folder where the file can be stored 4 Type a name for the file in the File name field 5 Click Save The name of an access group must be identical Both spelling and lower upper case must be correct If not a complete new group will be imported without any authorities at all If any person uses extra cards personal...

Page 67: ...ddress D Card number Text value 3 00000000 99999999 If Entro standard card parameters are used padding zeroes will be imported to get eight digits E PIN Text value 3 0001 9999 F Valid Text Alt 1 YY MM DD Alt 2 YY MM DD YY MM DD G Group 1 Text 2 16 characters or empty H Group 2 Text 2 16 characters or empty I Group 3 Text 2 16 characters or empty J Group 4 Text 2 16 characters or empty K Group 5 Te...

Page 68: ...fficient to let the database with all the settings persons etc be stored in every SR35i and in the PC to ensure the safety and integrity of the system The more segment controllers there are the more backup copies there are However it is possible to save a PC file copy of the entire information on a backup media Proceed as follows 1 Start Windows Explorer 2 Go to the Windows users profile folder Ex...

Page 69: ...erved instead The System user may be asked to optionally send an e mail confirmation to the user if an e mail address exist and or decide if the action shall be logged with a debit notation in the log if there are debit values assigned to the object 24 12 1 View reservations in general Proceed as follows 1 Open the Entro 13 application 2 Select System Manage Reservations A list is displayed with e...

Page 70: ...thod is in operation If in doubt consult your System Administrator When all settings are done reservation can be done in two ways Login from a web browser in a computer where the card number and the PIN are used as a password and identification Login at the booking terminal InfoPoint IP811 where the card number is used for identification You then choose the relevant object and enter the times to r...

Page 71: ...oint IP811 is mounted local to the object Together with this there is a card reader used for identification 1 You will see the Home page for the Reservation system 2 Use your card at the card reader The first time you will also have the choice of a suitable language 3 Select by using arrows the objects and times you want to reserve 4 Confirm your choices You can of course edit your choices 5 Log o...

Page 72: ...5 Door status 50 Double sided 53 Duplicate 33 Duration 32 E Encryption 44 Entro 9 Entroser 15 Event windows 46 Events 16 40 41 47 Export 66 F free fields 30 H Half days 22 23 Holiday periods 22 24 I Images 52 Import 65 InfoPoint 9 Installer 9 Intrusion 9 L Landscape 53 Limitations 28 M Modem 57 O Opening time 26 P Password 13 Person 31 add 31 Personal door 32 Photos 52 PIN 30 59 61 Pop up window 6...

Page 73: ...uilding Technologies 052_SiPass_Entro_6_5_A24205 A335 B318_e_en Fire Safety Security Products 10 03 2010 T Time schedules 21 Time zone 19 U Unknown card 33 Unlock time 26 Unused cards 17 USB RIF 2 63 User name 13 ...

Page 74: ... Products GmbH Co oHG Siemensallee 84 D 76181 Karlsruhe www buildingtechnologies siemens com 2010 Copyright Siemens Switzerland Ltd Technical specifications and availability subject to change without notice Document ID A24205 A335 B318 Edition 10 03 2010 ...