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Home Connect 

38

Home Connect has been set up and
whether the appliance is connected
to your home network.

Remote Start 

You can use the Home Connect app
to start the appliance with your mo-
bile device.

Tip: 

If you select "rc2" in the "Basic

settings" → 

Page 36

 of this function,

the function is permanently activated
and you can start your appliance with
a mobile device at any time.

Activating Remote Start 

When you have selected "rc1" in the
basic settings of this function, activ-
ate the function on your appliance.

Requirements

¡

The appliance is connected to your
WLAN home network.

¡

The appliance is connected to the
Home Connect app.

¡

"rc1" is selected in the "Basic set-
tings " → 

Page 36

 of this function.

¡

A programme is selected.

Press  ⁠.
If you open the appliance door, the
function is automatically deactiv-
ated.

a

 button lights up.

Tip: 

To deactivate the function, press

⁠.

Remote Diagnostics

Customer Service can use Remote
Diagnostics to access your appliance
if you contact them, have your appli-
ance connected to the Home Con-
nect server and if Remote Dia-
gnostics is available in the country in
which you are using the appliance.

Tip: 

For further information and de-

tails about the availability of Remote
Diagnostics in your country, please

visit the service/support section of
your local website: www.home-con-
nect.com

Software update

You can use this function to update
the software of your appliance, e.g.
for optimisation, troubleshooting or
safety-relevant updating.
The Home Connect app informs you
about available software updates.

Data protection

Please see the information on data
protection.
The first time your appliance is
registered on a home network
connected to the Internet, your
appliance will transmit the following
types of data to the Home Connect
server (initial registration):

¡

Unique appliance identification
(consisting of appliance codes as
well as the MAC address of the
Wi-Fi communication module in-
stalled).

¡

Security certificate of the Wi-Fi
communication module (to ensure
a secure data connection).

¡

The current software and hardware
version of your appliance.

¡

Status of any previous reset to
factory settings.

This initial registration prepares the
Home Connect functions for use and
is only required when you want to
use the Home Connect functions for
the first time.

Note: 

Please note that the

Home Connect functions can only be
utilised with the Home Connect app.
Information on data protection can be
retrieved in the Home Connect app.

Summary of Contents for SN45ZW10CS

Page 1: ...Dishwasher SN45ZW10CS en User manual Register your product on My Siemens and discover exclusive services and offers siemens home bsh group com welcome The future moving in Siemens Home Appliances ...

Page 2: ...t 21 Bottom basket 21 Cutlery drawer 22 Etagere 22 Folding prongs 23 glassZone 23 Basket heights 24 Before using for the first time 24 Performing the initial configura tion 24 Water softening system 25 Overview of water hardness set tings 25 Setting the water softening sys tem 25 Special salt 26 Switching off the water softening system 26 Regeneration of the water softening system 27 Rinse aid sys...

Page 3: ... 39 Machine Care 40 Filter system 41 Cleaning spray arms 42 Troubleshooting 43 Error code Fault display Sig nal 43 Washing results 45 Home Connect problem 52 Information on display panel 52 Malfunctions 52 Mechanical damage 53 Noise 54 Clean wastewater pump 55 Transportation storage and disposal 55 Removing the appliance 55 Protect appliance from frost 56 Transporting the appliance 56 Disposing of...

Page 4: ...he information on intended use to ensure that you use the appliance correctly and safely Only use this appliance As specified in this instruction manual For cleaning household tableware In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 2500 m above sea level Restriction on user group Avoid risks to children and vulnerable persons This appliance may be...

Page 5: ...with earthing The protective conductor system of the domestic electrical installation must be properly installed Never equip the appliance with an external switching device e g a timer or remote control When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent electrical ...

Page 6: ...e or specialist outlets WARNING Risk of tipping Improper installation may cause the appliance to tip up Only install built under or integrable appliances under a continuous worktop that is securely connected to adjacent cabinets Safe use Follow these safety instructions when using the appliance WARNING Risk of serious harm to health Failure to comply with safety instructions and directions for use...

Page 7: ...on the appliance door when open Knives and utensils with sharp points can cause injuries Arrange knives and utensils with sharp points in the cutlery basket with the points downwards on the knife shelf or in the cutlery drawer WARNING Risk of scalding If you open the appliance door while the programme is run ning hot water may splash out of the appliance Open the appliance door carefully if the pr...

Page 8: ...nger ous Never operate a damaged appliance Never operate an appliance with a cracked or fractured sur face Never pull on the power cord to unplug the appliance Al ways unplug the appliance at the mains If the appliance or the power cord is damaged immediately unplug the power cord or switch off the fuse in the fuse box and turn off the water tap Call Customer Service Page 56 Repairs to the applian...

Page 9: ... putting their lives at risk With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close WARNING Risk of crushing With higher level appliances children can become crushed between the appliance door and cabinet doors underneath Keep an eye on children when opening and closing the ap...

Page 10: ... slots of the tablet collecting tray and injure themselves Keep children away from the appliance when open WARNING Risk of suffocation Children may become trapped in the appliance and suffocate Use the childproof lock if fitted Never let children play with or operate the appliance ...

Page 11: ...ll the dishwasher near heat sources e g radiat ors heat storage tanks ovens or other appliances that gener ate heat Modified or damaged water hoses may result in material damage and damage to the appliance Never kink crush modify or cut through water hoses Only use the water hoses sup plied with the appliance or genu ine spare hoses Never re use water hoses that have been used before If the water ...

Page 12: ...rammes Page 18 Zeolith drying automatically helps to save energy Zeolith drying Page 12 Zeolith drying The appliance features a Zeolith con tainer Zeolith drying lets you save energy Zeolite is a mineral that can store moisture and heat energy and then release them again During dishwashing heat energy is used to heat up the washing water and dry the mineral During the drying phase moisture from th...

Page 13: ...chen between wooden and plastic walls If you subsequently install your dishwasher as a free standing appli ance you must stop it from tipping over e g by screwing it to the wall or installing it under a continuous work top that is securely connected to ad jacent cabinets 1 Follow the safety instructions Page 4 2 Follow the instructions for elec trical connection Page 14 3 Check the Scope of supply...

Page 14: ...rinking water connection is not kinked crushed or twisted Electrical connection Connect your appliance to the power supply Connecting the appliance to the electricity supply Notes Follow the Safety instructions Page 5 Connect the appliance to alternat ing current only in the range of 220 240 V and 50 Hz or 60 Hz Please note that the water safety system is only functional if there is a power supply...

Page 15: ...ng yourself with your appliance Familiarise yourself with the parts of your appliance Appliance You can find an overview of the parts of your appliance here 2 1 3 4 5 6 7 8 9 10 11 12 13 14 15 1 Rating plate Rating plate with E number and FD number Page 57 The data you need for Customer Service Page 56 1 Depending on the appliance specifications ...

Page 16: ...awer Page 22 9 EmotionLight Interior lighting of the appliance Overview of basic settings Page 35 10 Cutlery shelf1 Cutlery shelf Page 22 11 Upper spray arm The upper spray arm washes the tableware in the top basket If the tableware has not been washed properly clean the spray arms Cleaning spray arms Page 42 12 Intake opening of the Zeolith con tainer The intake opening is required for Zeolith dr...

Page 17: ... setting buttons 4 WLAN display Home Connect Page 37 5 Water supply display Display for water supply 6 Special salt refill indicator Water softening system Page 25 7 Programme buttons and additional functions Programmes Page 18 Additional functions Page 20 8 Start button Starting the programme Page 34 9 button If you press for approx 3 seconds you can open the basic settings 10 Remote Start Remote...

Page 18: ...cing factors such as water temperat ure or pipe pressure may result in deviations Programme Use Programme sequence Additional func tions Intensive 70 Tableware Washing pots and pans non fragile tableware and cutlery Level of soiling Removing stubborn burned or dried on food remnants containing starch and protein Intensive Pre Rinse Cleaning 70 C Intermediate rinse Final rinse 50 C Drying All Addit...

Page 19: ... soaking and drying times This results in optimal consumption val ues Information for test institutes Test institutes are provided with in formation for comparability tests e g according to EN60436 These are the conditions for conduct ing the tests however they are not the results or consumption values E mail enquiries to dishwasher test appliances com The product number E Nr and the production nu...

Page 20: ...ion Use VarioSpeedPlus The run time is shortened by 15 to 75 depending on the rinse programme The additional function can be activated before the start of the pro gramme and at any time when the pro gramme is running Energy and water con sumption are increased Additional func tion Use IntensiveZone Switch on with mixed loads containing table ware with different soil ing levels e g place very soile...

Page 21: ...asket 2 To prevent the basket from sud denly dropping down hold the side of the basket by the top edge 3 Press in the levers on the right and left on the outside of the basket The basket can then slip down slightly 4 Raise or lower the basket evenly to the right level Basket heights Page 24 Check that the basket is level on both sides 5 Slide the basket back in Bottom basket Arrange pans and plate...

Page 22: ... to make more space for longer wider items of cut lery 1 To fold down a side shelf push the lever forwards and fold down the side shelf 2 To fold down the front prongs push the lever forwards and fold down the prongs 1 2 3 Tip If you want to return the cutlery drawer to the original position fold the side shelf back up until it clicks into position Etagere Use the cutlery shelf and space un dernea...

Page 23: ... fold them back up a The prongs audibly click into posi tion glassZone Use the glassZone in the top basket to clean all types of glasses gently yet thoroughly Selecting glassZone Note Consumption will increase if you operate your appliance with the glassZone switched on 1 Pull out the top basket 2 Set the slider to ON or OFF 3 Push in the top basket Cleaning glassZone Limescale and soiling from th...

Page 24: ...cm 3 max ø 21 cm 25 cm Before using for the first time Before using for the first time Before using for the first time Configure the settings for initial start up Performing the initial config uration On initial start up or after a reset to the factory settings you will need to make settings Tip Connect your appliance to a mo bile device You can conveniently change all settings via the Home Connec...

Page 25: ...m your local water company or by using a water hardness tester Water hardness E Hardness range mmol l Setting value 0 8 Soft 0 1 1 H00 9 10 Soft 1 2 1 4 H01 11 12 Medium 1 5 1 8 H02 13 15 Medium 1 9 2 1 H03 16 20 Medium 2 2 2 9 H04 21 26 Hard 3 0 3 7 H05 27 38 Hard 3 8 5 4 H06 39 62 Hard 5 5 8 9 H07 Note Set the water hardness determ ined on your appliance Setting the water softening sys tem Page ...

Page 26: ...e dispenser for special salt and remove 2 On initial start up Fill the dispenser right up with water 3 Note Only use special salt for dishwashers Do not use salt tablets Do not use table salt Add the special salt to the dis penser a Funnel 1 Fill the dispenser right up with spe cial salt The water in the dis penser is displaced and forced out 4 Place the lid back on the dis penser and turn to clos...

Page 27: ... of the maximum additional run time and consumption values during regenera tion of the water softening system Regeneration of the water softening system after x rinse cycles 6 Additional run time in minutes 7 Additional water consumption in litres 5 Additional power consumption in kWh 0 05 The consumption values specified are laboratory measurements determ ined in accordance with the currently app...

Page 28: ...id refill indicator irritating e g when using combined detergents with a rinse aid compon ent you can switch the rinse aid sys tem off Tip The function of rinse aid is lim ited with combined detergents You will generally get better results using rinse aid 1 Press 2 To open the basic settings press for 3 seconds a The display shows Hxx a The display shows 3 Press repeatedly until the display shows ...

Page 29: ...r website or from Cus tomer Service Page 56 Separate detergents Separate detergents are products that do not contain components other than detergent e g powder deter gent or liquid detergent With powder and liquid detergent the dosage can be individually adjusted to the level of soiling of the table ware For better washing and drying results and to avoid damage to the appli ance please additionall...

Page 30: ...For the best washing and drying results we recommend us ing special salt from a water hard ness of 17 E To prevent sticking only touch de tergents in a water soluble pouch with dry hands and only ever place them in a dry detergent dispenser Even if the rinse aid and special salt refill indicators light up wash ing programmes will run properly with combined detergents The function of rinse aid is l...

Page 31: ...table ware Cause Recommendation The following table ware is not dish washer safe Items of cutlery and tableware made from wood Decorated glass ware antique and hand crafted table ware Plastic parts not resistant to heat Tableware made from copper or tin Tableware soiled with ash wax lub ricating grease or paint Very small items of tableware Only put tableware in the dishwasher if it is marked as d...

Page 32: ...For better washing and drying res ults position items with curves or recesses at an angle so the water can run off 1 Remove large remnants of food from your tableware To save resources do not pre rinse tableware under running wa ter 2 Observe the following when arran ging tableware Put heavily soiled tableware in the bottom basket e g pans The more powerful the spray jet the better the dishwashing...

Page 33: ...ences conformity with the EU Eco design Directive If you do not perform any actions on the appliance for 10 minutes the appliance will automatically switch off Setting a programme To adjust the wash cycle to the soil ing level of the tableware select a suitable programme Press the right programme button Programmes Page 18 a The programme is set and the pro gramme button flashes a The remaining run...

Page 34: ... flashes on the display a The button lock remains activated with a power failure Deactivate button lock Press for approx 3 seconds Interrupting programme Note When you open the appliance door once the appliance has heated up leave the door slightly ajar for a few minutes and then close it This will help prevent excess pressure building up in the appliance and stop the appliance door bursting open ...

Page 35: ...ensed Setting the amount of rinse aid Page 28 Switch the rinse aid system off with level r00 Intensive drying d00 1 d00 d01 The temperature is increased during the final rinse which improves the drying result This may increase the run time slightly Note Not suitable for delicate items of tableware Switch Extra Dry on d01 or off d00 Hot water A00 1 A00 A01 Set cold water or hot water connec tion On...

Page 36: ...ivate Remote Start Page 38 The following settings are possible With the setting rc0 the func tion is permanently deactivated With the setting rc1 the func tion can be selected via the button Activating Remote Start Page 38 With the setting rc2 the func tion is permanently activated Factory setting rE Start with YES Confirm with Restore changed settings to the fact ory settings The settings for ini...

Page 37: ...e the safety precau tions in this instruction manual and make sure that they are also ob served when operating the appliance via the Home Connect app Safety Page 4 Home Connect quick start Connect your appliance to a mobile device quickly and easily Installing app 1 Install the Home Connect app on your mobile device 2 Start the app and set up access for Home Connect The Home Connect app guides you...

Page 38: ... For further information and de tails about the availability of Remote Diagnostics in your country please visit the service support section of your local website www home con nect com Software update You can use this function to update the software of your appliance e g for optimisation troubleshooting or safety relevant updating The Home Connect app informs you about available software updates Da...

Page 39: ...ntain it carefully Cleaning the tub WARNING Risk of harm to health Using detergents containing chlorine may result in harm to health Never use detergents containing chlorine 1 Remove any coarse soiling in the interior with a damp cloth 2 Add detergent to the detergent dis penser 3 Select the programme with the highest temperature Programmes Page 18 4 Start the programme without tableware Page 34 C...

Page 40: ...ry here Run Machine Care without tableware if the indicator for Machine Care lights up on the control panel or if ad vised to do so by the display The in dicator will go out after you have run Machine Care If your appliance does not have a reminder function we re commend performing Machine Care every 2 months Running Machine Care Run the Machine Care programme if the indicator for Machine Care lig...

Page 41: ...hing cycle 1 2 3 1 Micro filter 2 Fine filter 3 Coarse filter Cleaning filters Soiling in the dishwashing water may block the filters 1 After each wash check the filters for residue 2 Turn the coarse filter anticlockwise and remove the filter system Check that no foreign objects fall into the sump 1 2 3 Pull down the micro filter to re move 4 Press the locking catches to gether and lift the coarse...

Page 42: ...cale and soiling in the dish washing water may block the nozzles and bearings on the spray arms Clean the spray arms regularly 1 Unscrew the upper spray arm and pull down to remove 1 2 2 Pull up the lower spray arm to re move 3 Check the outlet nozzles on the spray arms for blockages under running water and remove any for eign bodies 4 Insert the lower spray arm a The spray arm clicks into positio...

Page 43: ...e tableware in the ap pliance so the Intake opening of the Zeolith container Page 15 is no longer obstructed E 21 60 will light up altern ately Appliance has detected cal cified heating element 1 Descale the appliance 2 Operate the appliance with the Wa ter softening system E 30 00 will light up altern ately Water protection system is activated 1 Turn off the water tap 2 Call Customer Service Page...

Page 44: ...witch the appliance on E 92 40 will light up altern ately Filters are soiled or blocked Clean the filters Cleaning filters Page 41 E 61 03 will light up altern ately Water is not drained Wastewater hose is blocked or kinked 1 Reposition the wastewater hose without kinks 2 Remove residues Siphon connection is still sealed Check the connection to the siphon and open if necessary Cover of the wastewa...

Page 45: ...se 5 Switch the appliance on 6 If the problem occurs again Press Turn off the water tap Pull out the mains plug Contact Customer Service Page 56 and give the er ror code Washing results Fault Cause troubleshooting Tableware is not dry No rinse aid used or dosage set too low 1 Add Rinse aid Page 27 2 Set the amount of rinse aid to be dispensed Setting the amount of rinse aid Page 28 Programme or pr...

Page 46: ...ed drying performance Use a name brand rinse aid Eco products may have limited ef fectiveness Plastic tableware is not dry Not a fault As plastic does not store heat so well it also does not dry as well No remedial action possible Cutlery is not dry Cutlery not arranged prop erly in the cutlery basket or cutlery drawer Droplets can form on the cutlery con tact points 1 Arrange cutlery individually...

Page 47: ... intensely The sensors chose a weaker pro gramme Stubborn soiling cannot be entirely removed Only remove large remnants of food and do not prerinse tableware Tall narrow receptacles in corner areas are not rinsed adequately Do not position tall narrow recept acles at too great an angle or in corner areas Top baskets on right and left are not set to same height Set the top baskets on the left and r...

Page 48: ...substances are deposited there These coat ings cannot generally be re moved with chemicals Change your detergent Page 28 Clean the appliance mechanically White coating is deposited in the appliance interior 1 Set the water softening system cor rectly In most cases you will need to in crease the setting 2 Change your detergent if required Special salt dispenser is not screwed tight Screw the specia...

Page 49: ...chose a weaker pro gramme Stubborn soiling cannot be entirely removed Only remove large remnants of food and do not prerinse tableware Coloured coatings blue yel low brown that are difficult or impossible to remove are present inside the appliance or on stainless steel table ware The formation of films is due to substances contained in vegetables cabbage celery potatoes noodles etc or tap water ma...

Page 50: ...perature Programmes Page 18 Tableware has been pre cleaned too intensely The sensors chose a weaker pro gramme Stubborn soiling cannot be entirely removed Only remove large remnants of food and do not prerinse tableware Removable streaks are present on glasses glass ware with a metallic appear ance and cutlery Amount of rinse aid to be dispensed is set too high Set the rinse aid system to a lower ...

Page 51: ... also rust if washed together with rust ing items Do not wash rusting items Salt content in washing wa ter is too high 1 Remove any spilled special salt from the tub 2 Screw the cap of the special salt dispenser on tight Detergent residue is present in the detergent dispenser or the tablet collecting tray Spray arms were blocked by tableware so detergent was not rinsed out Check that the spray arm...

Page 52: ...e 26 Sensor does not detect spe cial salt tablets Do not use special salt tablets Refill indicator for special salt does not light up Water softening system is switched off Setting the water softening system Refill indicator for rinse aid lights up Insufficient rinse aid 1 Add Rinse aid Page 27 2 Set the amount of rinse aid to be dispensed Setting the amount of rinse aid Page 28 Refill indicator f...

Page 53: ...erted in the socket and on the rear of the appliance Appliance door is not closed properly Close the appliance door Programme starts automat ically You did not wait until pro gramme ended Terminate programme Page 34 Appliance stops during the programme or cuts out Appliance door is not closed properly Close the appliance door Power and or water supply has been interrupted 1 Check the power supply ...

Page 54: ... Remove detergent residue Noise Fault Cause troubleshooting Filling valves making knock ing noises Caused by the domestic in stallation No appliance fault present Does not affect functioning of the appliance Can only be remedied in the do mestic installation Knocking or rattling noise Spray arm is striking table ware Arrange tableware so that the spray arms do not strike tableware With a small loa...

Page 55: ...over inwards at an angle and remove 7 Remove any remnants of food and foreign bodies in the area of the impeller 8 Insert the pump cover and press down 1 2 a The pump cover clicks into posi tion 9 Install the filter system 10 Insert the top and bottom basket Transportation storage and disposal Transportation storage and disposal Transportation storage and disposal You can find out here how to prep...

Page 56: ...can be re used by recycling WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close 1 Unplug the appliance from the mains 2 Cut through the power cord 3 Dispose of t...

Page 57: ... number FD and the consecutive numbering Z Nr of your appliance The contact details for Customer Ser vice can be found in the enclosed Customer Service directory or on our website Product number E Nr pro duction number FD and con secutive numbering Z Nr You can find the product number E Nr the production number FD and the consecutive numbering Z Nr on the appliance s rating plate The rating plate ...

Page 58: ...tion about your model can be found online at https en ergylabel bsh group com1 This web address is linked to the official EU EPREL product database At the time of printing its web address had not yet been published Please then fol low the instructions on searching for models The model identifier is made up of the characters before the slash in the product number E Nr on the rating plate Alternativ...

Page 59: ...tten request to BSH Hausgeräte GmbH Carl Wery Str 34 D 81739 München Germany Reference OSSREQUEST The cost of performing your request will be charged to you This offer is valid three years from the date of pur chase or at least as long as we offer support and spare parts for the re spective appliance ...

Page 60: ...001544931 9001544931 000617 650 V1 en BSH Hausgeräte GmbH Carl Wery Straße 34 81739 München GERMANY www siemens home bsh group com Manufactured by BSH Hausgeräte GmbH under Trademark License of Siemens AG ...

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