5450 Four-Port Router User’s Guide
Monitoring Gateway Health
Diagnostics
The router provides diagnostic tests and data for each interface. This data is commonly requested by
technical support to assist in troubleshooting. To access this feature, click the
Diagnostics
button from
your “
Gateway Health
” window. This displays the “Diagnostics” window.
To use the diagnostic option:
1.
Select a connection to test from the
Connection to Test
drop-down menu. You must move all the
way to the bottom of this window to display this drop-down menu.
2. Click
Run Diagnostics
. The system responds by displaying the results in the different tables. Pay
special attention to any tests that report a failing condition and check the connections for these
interfaces before running the diagnostics again.
3. Click
Apply
.
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