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en 

Troubleshooting

50

Fault

Cause

Troubleshooting

Detergent residue in the ap-
pliance

The lid of the detergent dis-
penser is blocked by the tab
and will not open.

Position the tab in the detergent dis-
penser crosswise, not vertically.

Tabs are used in the quick
or short programme. Dissolv-
ing time of the tab is not at-
tained.

Select a more intensive "Pro-
gramme" 

→ 

Page 18

 or use

"Powder detergent" 

→ 

Page 29

.

Washing effect and dissolv-
ing performance are re-
duced after a prolonged
storage time or detergent is
very lumpy.

Change your "detergent"

→ 

Page 29

.

Water marks on plastic
parts.

Due to laws of physics
droplet formation on plastic
surfaces is unavoidable.
After drying water marks are
visible.

Select a more intensive pro-
gramme. 

→ 

"Programmes", Page 18

Position tableware at an angle. 

→ 

"Arrange tableware", Page 33

Use rinse aid. 

→ 

"Rinse aid", Page 28

Set the water softening system
higher.

Wipeable or water-soluble
coatings are present inside
the appliance or on the door.

Detergent substances are
deposited there. These coat-
ings cannot generally be re-
moved with chemicals.

Change your "detergent"

→ 

Page 29

.

Clean the appliance mechanically.

White coating is deposited in
the appliance interior.

1.

Set the water softening system cor-
rectly.
In most cases you will need to in-
crease the setting.

2.

Change your detergent if required.

Special salt dispenser is not
screwed tight.

Screw the special salt dispenser
tight.

Stubborn white coatings are
present on tableware, inside
the appliance or the door.

Detergent substances are
deposited there. These coat-
ings cannot generally be re-
moved with chemicals.

Change your "detergent"

→ 

Page 29

.

Clean the appliance mechanically.

The hardness range is set in-
correctly or the water hard-
ness is greater than 62 °E
(8,9 mmol/l).

Set the Water softening system to
the water hardness or add special
salt.

Summary of Contents for SX67Z800BE

Page 1: ...ishwasher SX67Z800BE en Information for Use Register your product on My Siemens and discover exclusive services and offers siemens home bsh group com welcome The future moving in Siemens Home Appliances ...

Page 2: ...res 21 Top basket 21 Bottom basket 22 Cutlery basket 22 Etagere 23 Folding prongs 23 Knife shelf 23 glassZone 24 Basket heights 25 Before using for the first time 25 Performing initial start up 25 Water softening system 25 Overview of water hardness set tings 26 Setting the water softening sys tem 26 Special salt 26 Switching off the water softening system 27 Regeneration of the water softening sy...

Page 3: ...e 41 Filter system 42 Cleaning spray arms 44 Troubleshooting 45 Error code Fault display Sig nal 45 Washing results 47 Home Connect problem 54 Information on display panel 54 Malfunctions 54 Mechanical damage 56 Noise 56 Clean wastewater pump 58 Transportation storage and disposal 58 Removing the appliance 58 Protect appliance from frost 59 Transporting the appliance 59 Disposing of old appliance ...

Page 4: ...ppliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers Do not let children play with the appliance Cleaning and user maintenance must not be performed by chil dre...

Page 5: ...t possible an all pole isolating switch must be installed in the permanent electrical installation according to the installation regulations When installing the appliance check that the power cable is not trapped or damaged Cutting through the supply hose or immersing the Aqua Stop valve in water is dangerous Never immerse the plastic housing in water The plastic housing on the supply hose contain...

Page 6: ...at the side Covers are available from Customer Service or specialist outlets WARNING Risk of tipping Improper installation may cause the appliance to tip up Only install built under or integrable appliances under a continuous worktop that is securely connected to adjacent cabinets Safe use WARNING Risk of serious harm to health Failure to comply with safety instructions and directions for use on p...

Page 7: ...d utensils with sharp points can cause injuries Arrange knives and utensils with sharp points in the cutlery basket with the points downwards on the knife shelf or in the cutlery drawer WARNING Risk of scalding If you open the appliance door while the programme is run ning hot water may splash out of the appliance Open the appliance door carefully if the programme is still running WARNING Risk of ...

Page 8: ...e or the power cord is damaged immediately unplug the power cord or switch off the fuse in the fuse box and turn off the water tap Call customer services Page 59 Incorrect repairs are dangerous Repairs to the appliance should only be carried out by trained specialist staff Only use genuine spare parts when repairing the appliance If the power cord of this appliance is damaged it must be replaced w...

Page 9: ...that the appliance door will no longer close WARNING Risk of crushing With higher level appliances children can become crushed between the appliance door and cabinet doors underneath Keep an eye on children when opening and closing the ap pliance door WARNING Risk of chemical burns Rinse aid and detergent may cause chemical burns to the mouth throat and eyes Keep children away from detergent and r...

Page 10: ...em to leak Check that there is a distance of at least 5 cm between the appli ance and the water pipe The pipes supplied for the drinking water and waste water connec tions are not affected here Modified or damaged water hoses may result in material damage and damage to the appliance Never kink crush modify or cut through water hoses Only use the water hoses sup plied with the appliance or genu ine...

Page 11: ...Page 11 Zeolith drying The appliance features a Zeolith con tainer Zeolith drying lets you save energy Zeolite is a mineral that can store moisture and heat energy and then release them again During dishwashing heat energy is used to heat up the washing water and dry the mineral During the drying phase moisture from the interior of the dishwasher is stored in the mineral and heat energy is release...

Page 12: ...gly Installation and connection Installation and connec tion Installation and connection To ensure proper operation connect the appliance to the power and water supply correctly Observe the spe cified criteria and the installation in structions Scope of supply After unpacking all parts check for any damage in transit and complete ness of the delivery If you have any complaints contact the dealer w...

Page 13: ...e is not kinked crushed or twisted 4 Also check that there is no cover in the drainage system preventing the wastewater from being dis charged Drinking water connection Connect your appliance to a drinking water connection Installing the drinking water connection Note If you are replacing the appliance you must use a new water supply hose 1 Consult the installation instructions supplied for the st...

Page 14: ... your appliance Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 1 Rating plate Rating plate with E number and FD number Page 60 The data you need for Customer Service Page 59 1 Depending on the appliance specifications ...

Page 15: ...ing of the appliance Overview of basic settings Page 36 9 Cutlery shelf1 Cutlery shelf Page 23 10 Upper spray arm The upper spray arm washes the tableware in the top basket If the tableware has not been washed properly clean the spray arms Cleaning spray arms Page 44 11 Intake opening of the Zeolith con tainer The intake opening is required for Zeolith drying Page 11 12 Blow opening of the Zeolith...

Page 16: ...nu Changing basic settings Page 38 4 Rinse aid refill indicator Rinse aid system Adding rinse aid Page 28 5 Special salt refill indicator Water softening system Adding special salt Page 26 6 Display Remote Start 1 If you have activated the function and are con trolling the appliance via the Home Connect app the display lights up on the appliance 7 WLAN display Home Connect Page 38 8 Timer programm...

Page 17: ...pen the appliance door 15 Display1 The display shows information about pro grammes basic settings or additional functions You can change the basic settings via the display and the setting buttons Changing basic settings Page 38 16 Display The display shows information about pro grammes basic settings or additional functions You can change the basic settings via the display and the setting buttons ...

Page 18: ...actors such as water temperat ure or pipe pressure may result in deviations Programme Use Programme sequence Additional func tions Intensive 70 Tableware Washing pots and pans non fragile tableware and cutlery Level of soiling Removing stubborn burned or dried on food remnants containing starch and protein Intensive Pre Rinse Cleaning 70 C Intermediate rinse Final rinse 50 C Dry All Additional fun...

Page 19: ... cutlery Level of soiling Removing common household food remnants lightly dried on Time optimised Cleaning 60 C Intermediate rinse Final rinse 50 C Dry All Additional functions Page 20 Speed 45 Tableware Cleaning delicate table ware cutlery temperat ure sensitive plastics and glasses Level of soiling Removing lightly adher ing fresh food remnants Time optimised Cleaning 45 C Intermediate rinse Fin...

Page 20: ...flashes a The programme and the additional function are saved Tip To reset the programme either use the Home Connect app or reset your appliance back to the factory settings Overview of basic settings Page 36 Additional functions Additional functions Additional functions You can find an overview of the addi tional functions that can be selected here Different additional functions which can be foun...

Page 21: ...es Use rinse aid Features Features Features You can find an overview of the pos sible features of your appliance and how to use them here These features depend on the model of your appliance Top basket Arrange cups glasses and small items of tableware in the top basket a Knife shelf 1 You can adjust the height of the top basket to make room for larger items of tableware Adjusting top basket with s...

Page 22: ...o position 6 Slide the basket back in Bottom basket Arrange pans and plates in the bot tom basket a Cutlery basket 1 Large plates up to a diameter of 34 cm can be arranged in the bottom basket as shown Cutlery basket Arrange cutlery in the cutlery basket always without sorting it and with the sharp points downwards 1 Depending on the appliance specifications ...

Page 23: ...olding prongs to position tableware securely e g plates You can fold the prongs down to po sition pans bowls and glasses better 1 Folding down prongs1 If you do not need the prongs fold them down 1 Push the lever forwards and fold down the prongs 1 2 2 To use the prongs again fold them back up a The prongs audibly click into posi tion Knife shelf Use the shelf for knives and long items of cutlery ...

Page 24: ... 3 Push in the top basket Cleaning glassZone Limescale and soiling from the dish washing water can block the nozzles Note Always operate the appliance with the glassZone fitted 1 Pull out the top basket 2 Pull the tab on the glassZone up and forwards 3 Set the slider to ON 4 Clean under running water 5 Place the glassZone in the top basket and lock in position Check that the mounts are in the corr...

Page 25: ...isplay shows the required setting Note If you select Initial start up Home Connect here make further settings using the Home Connect app on your mobile device You can change the settings for initial start up and other Basic set tings Page 36 on the appli ance at any time or use the Home Connect app on your mo bile device 5 Press or repeatedly until the display shows the right value You can change ...

Page 26: ...system Page 27 Setting the water softening system Set the water hardness on your appli ance 1 Determine the water hardness and the appropriate setting value Overview of water hardness set tings Page 26 2 Press 3 To open the basic settings press for approx 3 seconds 4 Press repeatedly until the display shows Water hardness 5 Press or repeatedly until the right water hardness has been set The value ...

Page 27: ...em If you find the special salt refill indic ator irritating e g when using com bined detergents with salt replace ment substances you can switch the indicator off Note To avoid damage to the appliance only switch off the water softening system in the following cases The water hardness is max 26 E and you are using combined deter gents with salt replacement sub stances According to manufactur ers ...

Page 28: ...ning system after x rinse cycles 6 Additional run time in minutes 7 Additional water consumption in litres 5 Additional power consumption in kWh 0 05 The consumption values specified are laboratory measurements determ ined in accordance with the currently applicable standard and using the Eco 50 programme and the factory value of the water hardness is set to 16 20 E Rinse aid system Rinse aid syst...

Page 29: ...s for approx 3 seconds 3 Press repeatedly until the display shows Rinse aid dispenser 4 Press or repeatedly until the display shows 0 5 To save the settings press for approx 3 seconds a The rinse aid system is switched off and the rinse aid refill indicator is deactivated Detergent Detergent Detergent Suitable detergents Only use detergents that are suitable for dishwashers Both separate and combi...

Page 30: ...but also rinse aid and salt re placement substances 3in1 and depending on the combination 4in1 5in1 additional components such as glass protection or stainless steel cleaner According to manufacturers com bined detergents generally only func tion up to a water hardness of 26 E With a water hardness above 26 E you will need to add special salt and rinse aid For the best washing and drying results w...

Page 31: ...operly with combined detergents The function of rinse aid is limited with combined detergents You will generally get better results using rinse aid Use tablets with a special drying performance Adding detergent 1 To open the detergent dispenser press the locking latch 2 Add the detergent to the dry deter gent dispenser 15 ml 25 ml 50 ml If you are using tablets one is enough Insert the tablets in ...

Page 32: ...age to glass and table ware Only put glasses and china in the dishwasher if it is marked as dish washer safe by the manufacturer Avoid damage to glass and table ware Cause Recommendation The following table ware is not dish washer safe Items of cutlery and tableware made from wood Decorated glass ware antique and hand crafted table ware Plastic parts not resistant to heat Tableware made from coppe...

Page 33: ...specifications Page 60 For better washing and drying res ults position items with curves or recesses at an angle so water can run off 1 Remove large remnants of food from tableware To save resources do not pre rinse tableware under running wa ter 2 Observe the following when arran ging tableware Put heavily soiled tableware in the bottom basket e g pans The more powerful the spray jet the better t...

Page 34: ...appliance for 10 minutes the appliance will automatically switch off Setting a programme To adjust the wash cycle to the soil ing level of the tableware select a suitable programme Press the right programme button Programmes Page 18 a The programme is set and the pro gramme button flashes Setting additional functions You can set additional functions to complete the washing programme selected Note ...

Page 35: ...ance and stop the appliance door bursting open 1 Open the appliance door carefully 2 Press a The programme is saved and the appliance switches off 3 Press to resume the pro gramme 4 Close the appliance door Terminate programme To end a programme early or to switch from a programme that has already started you will need to can cel it first 1 Open the appliance door 2 Press for approx 4 seconds 3 Cl...

Page 36: ...rdness 0 62 16 20 medium1 Set the water hardness Overview of water hardness settings Page 26 Rinse aid dispenser 0 6 51 Set or switch off the amount of rinse aid to be dis pensed Setting the amount of rinse aid Page 29 Sensor setting Standard1 Sensitive Very sensitive Set the water sensor for identifying soiling Sensors Page 12 ExtraDry on off1 Switch ExtraDry on or off for each operation The temp...

Page 37: ...ly available if emotionLight is switched on Tip You can also set the colour of the interior lighting using the Home Connect app Emotion Light 3 on1 off Switch visual signalling of faults on or off If an error occurs on your appliance the interior lighting will flash Only available if emotionLight is switched on timeLight on1 off Switch timeLight on or off While the programme is running status info...

Page 38: ...ired setting 5 Press or repeatedly until the display shows the right value You can change several settings 6 To save the settings press for approx 3 seconds 7 Close the appliance door Setting the time 1 To open the basic settings press for approx 3 seconds 2 Press repeatedly until the display shows Time setting 3 Press or repeatedly until the display shows the required time Holding down and will c...

Page 39: ...pp guides you through the entire login pro cess Connecting the appliance to WLAN home network Wi Fi Requirements The Home Connect app is installed on your mobile device Wi Fi is activated on the router The appliance receives signals from the WLAN home network Wi Fi at its installation location 1 With the help of the Home Connect app scan the QR code 2 Follow the instructions in the Home Connect ap...

Page 40: ...nect com Software update You can use this function to update the software of your appliance e g for optimisation troubleshooting or safety relevant updating The Home Connect app informs you about available software updates Data protection Please see the information on data protection The first time your appliance is registered on a home network connected to the Internet your appliance will transmi...

Page 41: ...at all times Action Benefit Wipe the door seals the front of the dish washer and the con trol panel regularly us ing a damp cloth and washing up liquid This ensures the parts of the appliance will remain clean and hy gienic If the appliance is not going to be used for a while leave the door slightly ajar This will prevent un pleasant odours Machine Care Deposits e g from remnants of food and limes...

Page 42: ... alu minium parts e g extractor hood grease filters or aluminium pans in the interior of the appliance If you have not run Machine Care after 3 washing cycles the indic ator for Machine Care will go out automatically For optimum cleaning perform ance ensure the correct place ment of cleaners Follow the safety instructions given on the packagings of the machine care products and machine clean ers A...

Page 43: ... 3 Pull down the micro filter to re move 4 Press the locking catches to gether and lift the coarse filter out 1 2 5 Clean the filter elements under run ning water Carefully clean the rim of dirt between the coarse and the fine fil ter 6 Re assemble the filter system Make sure that the locking catches on the coarse filter click into posi tion 7 Insert the filter system into the ap pliance and turn ...

Page 44: ...the spray arms regularly 1 Unscrew the upper spray arm and pull down to remove 1 2 2 Pull up the lower spray arm to re move 3 Check the outlet nozzles on the spray arms for blockages under running water and remove any for eign bodies 4 Insert the lower spray arm a The spray arm clicks into position 5 Insert the upper spray arm and screw it firmly in place ...

Page 45: ...ance 2 Operate the appliance with the wa ter softening system 1 E 2130 lights up Intake opening of Zeolith container is covered by items of tableware Re arrange the tableware in the ap pliance so the Intake opening of the Zeolith container Page 14 is no longer obstructed E 3000 lights up Water protection system is activated 1 Turn off the water tap 2 Call Customer Service Page 59 E 3100 lights up ...

Page 46: ... into the appliance 1 Turn off the water tap 2 Call Customer Service Page 59 E 6102 lights up Wastewater pump is blocked Clean the wastewater pump Clean wastewater pump Page 58 Cover of the wastewater pump is loose Secure the cover of the Wastewa ter pump Page 58 so it clicks into position E 6103 lights up Water is not drained Wastewater hose is blocked or kinked 1 Reposition the wastewater hose w...

Page 47: ...st 2 minutes 4 Insert the mains plug of the appli ance in a socket or switch on the fuse 5 Switch the appliance on 6 If the problem occurs again Press Turn off the water tap Pull out the mains plug Contact Customer Service Page 59 and give the er ror code Washing results Fault Cause Troubleshooting Tableware is not dry No rinse aid used or dosage set too low 1 Add Rinse aid Page 28 2 Set the amoun...

Page 48: ...ter the programme has ended Rinse aid used has a limited drying performance Use a name brand rinse aid Eco products may have limited ef fectiveness Plastic tableware is not dry Not a fault As plastic does not store heat so well it also does not dry as well No remedial action possible Cutlery is not dry Cutlery not arranged prop erly in the cutlery basket or cutlery drawer Droplets can form on the ...

Page 49: ...f the sensors Sensors Page 12 Tableware has been pre cleaned too intensely The sensors chose a weaker pro gramme Stubborn soiling cannot be entirely removed Only remove large remnants of food and do not prerinse tableware Adjust the sensitivity of the sensors Sensors Page 12 Tall narrow receptacles in corner areas are not rinsed adequately Do not position tall narrow recept acles at too great an a...

Page 50: ...se rinse aid Rinse aid Page 28 Set the water softening system higher Wipeable or water soluble coatings are present inside the appliance or on the door Detergent substances are deposited there These coat ings cannot generally be re moved with chemicals Change your detergent Page 29 Clean the appliance mechanically White coating is deposited in the appliance interior 1 Set the water softening syste...

Page 51: ...tions for the amount to be used Tableware has been pre cleaned too intensely The sensors chose a weaker pro gramme Stubborn soiling cannot be entirely removed Only remove large remnants of food and do not prerinse tableware Adjust the sensitivity of the sensors Sensors Page 12 Coloured coatings blue yel low brown that are difficult or impossible to remove are present inside the appliance or on sta...

Page 52: ...aned too intensely The sensors chose a weaker pro gramme Stubborn soiling cannot be entirely removed Only remove large remnants of food and do not prerinse tableware Adjust the sensitivity of the sensors Sensors Page 12 Removable streaks are present on glasses glass ware with a metallic appear ance and cutlery Amount of rinse aid to be dispensed is set too high Set the rinse aid system to a lower ...

Page 53: ... also rust if washed together with rust ing items Do not wash rusting items Salt content in washing wa ter is too high 1 Remove any spilled special salt from the tub 2 Screw the cap of the special salt dispenser on tight Detergent residue is present in the detergent dispenser or the tablet collecting tray Spray arms were blocked by tableware so detergent was not rinsed out Check that the spray arm...

Page 54: ...etect spe cial salt tablets Do not use special salt tablets Refill indicator for special salt does not light up Water softening system is switched off Setting the water softening system Refill indicator for rinse aid lights up Insufficient rinse aid 1 Add Rinse aid Page 28 2 Set the amount of rinse aid to be dispensed Setting the amount of rinse aid Page 29 Refill indicator for rinse aid does not ...

Page 55: ... Appliance door is not closed properly Close the appliance door Programme starts automat ically You did not wait until pro gramme ended Terminate programme Page 35 Appliance stops during the programme or cuts out Appliance door is not closed properly Close the appliance door Power and or water supply has been interrupted 1 Check the power supply 2 Check the water supply Top basket is pressing agai...

Page 56: ...osed Door lock has been activ ated Close the appliance door with greater force Door cannot be closed due to installation method Check whether the appliance has been installed properly When closed the appliance door its decor or attached parts should not knock against adjacent cabin ets or the worktop Lid on the detergent dis penser cannot be closed Detergent dispenser or lid are blocked by sticky ...

Page 57: ...g or rattling noise With a small load the water jets directly strike against the tub Distribute the tableware evenly Load the appliance with more table ware Light items of tableware move about during the wash cycle Position light items of tableware se curely ...

Page 58: ...d remove a You can now reach the impeller with your hand 7 Remove any remnants of food and foreign bodies in the area of the impeller 8 Insert the pump cover and press down 1 2 a The pump cover clicks into posi tion 9 Install the filter system 10 Insert the top and bottom basket Transportation storage and disposal Transportation storage and disposal Transportation storage and disposal You can find...

Page 59: ...y recycling WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close 1 Unplug the appliance from the mains 2 Cut through the power cord 3 Dispose of the appliance in ...

Page 60: ...r the purchase agree ment and in addition to our manufac turer s warranty we offer compensa tion under the following conditions If our Aqua Stop system is defect ive and causes water damage we will make good the damage for private users To ensure protection from water damage the appliance must be connected to the power supply The liability guarantee is valid for the service life of the appliance A...

Page 61: ...u can request the relevant in formation from oss request bshg com or BSH Hausger äte GmbH Carl Wery Str 34 81739 Munich Germany The source code will be made avail able to you on request Please send your request to oss request bshg com or BSH Hausger äte GmbH Carl Wery Str 34 81739 Munich Germany Subject OSSREQUEST The cost of performing your request will be charged to you This offer is valid for t...

Page 62: ...2400 2483 5 MHz Max 100 mW 5 GHz band 5150 5350 MHz 5470 5725 MHz Max 100 mW BE BG CZ DK DE EE IE EL ES FR HR IT CY LI LV LT LU HU MT NL AT PL PT RO SI SK FI SE NO CH TR IS UK NI 5 GHz WLAN Wi Fi For indoor use only AL BA MD ME MK RS UK UA 5 GHz WLAN Wi Fi For indoor use only ...

Page 63: ......

Page 64: ... München GERMANY siemens home bsh group com Valid within Great Britain Imported to Great Britain by BSH Home Appliances Ltd Grand Union House Old Wolverton Road Wolverton Milton Keynes MK12 5PT United Kingdom Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG ...

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