Diagnostics and upkeep
7.6 Processing status of the messages (SMS / e-mail)
TIM 1531 IRC
Operating Instructions, 02/2018, C79000-G8976-C468-02
291
Status Meaning
8415
An internal error occurred in the cURL module. Execution was aborted.
8416
An internal error occurred in the SMTP module. Execution was aborted.
8417
Requests to SMTP on a channel already being used or invalid channel ID. Execution was
aborted.
8418
Sending the e-mail was aborted. Possible cause: Execution time exceeded.
8419
The channel was interrupted and cannot be used before the connection is terminated.
8420
Certificate chain from the server could not be verified with the root certificate of the module.
8421
Internal error occurred. Execution was stopped.
8450
Action not executed: Mailbox not available / unreachable. Try again later.
84xx
Other error message from the e-mail server
Apart from the leading "8", the message corresponds to the three-digit error number of the
SMTP protocol.
8500
Syntax error: Command unknown.
This also includes the error of having a command chain that is too long. The cause may be
that the e-mail server does not support the LOGIN authentication method.
Try sending e-mails without authentication (no user name).
8501
Syntax error. Check the following configuration data:
Alarm configuration > E-mail data (Content):
•
Recipient address ("To" or "Cc").
8502
Syntax error. Check the following configuration data:
Alarm configuration > E-mail data (Content):
•
Email address (sender)
8535
SMTP authentication incomplete. Check the "User name" and "Password" parameters in
the configuration.
8550
SMTP server cannot be reached. You have no access rights. Check the following configu-
ration data:
•
Module configuration > E-mail configuration:
–
User name
–
Password
–
Email address (sender)
•
Alarm configuration > E-mail data (Content):
–
Recipient address ("To" or "Cc").
8554
Transfer failed
85xx
Other error message from the e-mail server
Apart from the leading "8", the message corresponds to the three-digit error number of the
SMTP protocol.
