Faults and what to do about them
en
33
Faults and what to do about them
Faults
Cause/Remedy
Water is running out.
■
Correctly attach/replace drainage hose.
■
Tighten the screw connection of the supply hose.
No water supply.
Detergent not dispensed.
■
inicio
/pausa+carga
(
Start
/Reload)
!
not selected?
■
Tap not open?
■
Filter blocked? Clean the filter
■
Supply hose kinked or jammed?
The washer dryer door
cannot be opened.
■
Safety function active. Programme stopped?
■
– – –
(
Rinse stop
= without final drain/spin cycle) selected?
■
Can be opened with emergency release only?
■
Childproof lock active? Deactivate.
Programme does not start.
■
inicio
/pausa+carga
(
Start
/Reload)
!
or
0
(
Finish in
) selected?
■
Door closed?
■
Childproof lock active? Deactivate.
Detergent solution is not
drained.
■
– – –
(
Rinse stop
= without final drain/spin cycle) selected?
■
■
Clean outlet pipe and/or drainage hose.
Water not visible in the
drum.
Not a fault – water below the visible area.
Spin result not satisfac-
tory.
Laundry wet/too damp.
■
Not a fault – unbalanced load detection system has stopped the spin cycle,
washing unevenly distributed. Distribute small and large items of washing in
the drum.
■
Too low speed selected?
Spin cycle performed sev-
eral times.
Not a fault – unbalanced load detection system adjusts imbalance.
Compartment
M
is not
rinsed out completely.
Remove the insert. Clean the detergent drawer and reinsert it
Odour formation in the
washer dryer.
■
Run the
retirar pelusas/fios (Fluff Clean) 90 °C
programme without laun-
dry.
■
Use standard detergents.
Status display
o
lights up.
Foam may come out of the
detergent drawer.
Too much detergent used?
■
Mix 1 tablespoon of fabric softener with ½ litre of water and pour into
dispenser
II
. (Not for outdoor, sports and down-filled textiles!)
■
Reduce detergent dosage for the next wash cycle.
■
Use commercially available low foam detergent and care products which are
suitable for washer dryers.
Excessive noise, vibra-
tions and “wandering” dur-
ing spin cycle.
■
Appliance aligned? Align the appliance
■
Are the appliance feet fixed? Secure appliance feet
■
Transportation safety devices removed? Remove the transportation bolts
Display panel/indicator
lamps do not function
while the appliance is run-
ning.
■
Power failure?
■
Fuse tripped? Switch on/replace fuse.
■
If the fault occurs repeatedly, call the customer service