Faults and what to do about them.
en
25
Information on the display panel
Faults and what to do about them.
Display*
Cause/remedy
Display*
Cause/remedy
Close the washing machine door
properly; washing may be
trapped.
Motor fault. Call the after-sales
service.
Drain pump blocked: Clean the
drain pump
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Drain hose/drain pipe blocked:
Clean drain hose at the siphon
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There is water in the base
trough*, the appliance is leaking.
Call the after-sales service.
Turn on the tap fully, supply hose
kinked/jammed: Clean the filter
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, water pressure too
low.
* depending on the model
Faults
Cause/remedy
Water is leaking from the
appliance.
■
Attach the drain hose correctly or replace it.
■
Tighten the threaded joint on the supply hose.
The appliance is not filling
with water.
Detergent is not being dis-
pensed.
■
Start
/Pause not selected?
■
Is the tap turned on?
■
Could the filter be clogged? Clean the filter.
■
Is the supply hose kinked or trapped?
The door cannot be
opened.
■
The safety function is activated. Wait for approx. 2 minutes.
■
2
(without final spin) selected?
■
Can be opened by emergency release only?
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The programme does not
start.
■
Start
/Pause selected?
■
Is the door closed?
The water is not draining.
■
2
(without final spin) selected?
■
Clean the drain pump.
■
Clean the drain pipe and/or the drain hose.
Water is not visible in the
drum.
Not a fault – the water is below the visible area.