background image

Faults and what to do about them.       

en

31

Faults and what to do about them.

Faults

Cause/Remedy

Water is leaking from the 

machine.

Attach the drain hose correctly or replace it.

Tighten the screw fitting on the supply hose.

The machine is not filling 

with water.
Detergent is not being 

dispensed.

Have you pressed the 

Ü

 button?

Is the tap turned on?

Could the filter be clogged? Clean the filter. 

~

 Page 29

Is the supply hose kinked or trapped?

The door cannot be 

opened.

The safety function is activated. Stop the programme? 

~

 Page 24

Is 

$

 selected (Rinse Stop = no final spin)? 

~

 Page 24

Can the door only be opened by the emergency release? 

~

 Page 29

The programme will not 

start.

Have you pressed the 

Ü

 button or selected 

Finish in

 time?

Is the door closed?

Is the 

w

 childproof lock activated? Deactivate it. 

~

 Page 23

The drum briefly jerks or 

judders after the 

programme has started.

Not a fault – the internal motor test may cause the drum to jerk or judder briefly 

when the wash programme starts.

The water is not draining.

Is 

$

 selected (Rinse Stop = no final spin)? 

~

 Page 24

Clean the drain pump. 

~

 Page 28

Clean the drain pipe and/or the drain hose.

Water is not visible in the 

drum.

Not a fault – the water is below the visible area.

The spin result is not 

satisfactory.
Laundry is wet/too damp.

Not a fault – the unbalanced load detection system has interrupted the spin 

cycle because the laundry is unevenly distributed.

Distribute small and large items of laundry evenly in the drum.

Is 

Less Ironing

 selected (depending on the model)? 

~

 Page 20

Is the selected speed too low? 

The spin cycle runs 

several times.

Not a fault – the unbalanced load detection system is adjusting an imbalance.

The programme is taking 

longer than usual.

Not a fault – the unbalanced load detection system is adjusting an 

imbalance by repeatedly distributing the laundry.

Not a fault – the foam detection system is active – a rinse cycle has been 

switched on. 

~

 Page 23

The length of the 

programme changes 

during the wash cycle.

Not a fault – the programme sequence is optimised for the specific washing 

process. This may change the length of the programme shown in the display 

panel.

Residual water in the 

care-product 

compartment 

.

Not a fault – the effect of the care product is not affected.

Clean the insert if necessary. 

~

 Page 27

Summary of Contents for WM14W440AU

Page 1: ...Register your product online ens home com welcome siemens home com welcome HQ DVKLQJ PDFKLQH QVWUXFWLRQ 0DQXDO DQG QVWDOODWLRQ QVWUXFWLRQV Washing machine WM14W440AU ...

Page 2: ...e operating and installation instructions describe different models any differences will be pointed out at the relevant points in the text Read these operating and installation instructions before switching on the washing machine Display rules Warning This combination of symbol and signal word indicates a possibly dangerous situation Not heeding the warning can cause death or injuries Caution This...

Page 3: ...pin speed 19 Finish in 19 Additional programme settings 20 ecoPerfect 20 speedPerfect G 20 Less Ironing 20 Rinse Plus 20 1 Operating the appliance 20 Preparing the washing machine 20 Switching on the appliance selecting a programme 20 Placing laundry into the drum 21 Measure and add detergent and care products 21 Change the programme default settings 22 Select additional programme settings 22 Star...

Page 4: ...e 33 Consumption rates 34 Energy and water consumption programme duration and residual moisture for the main washing programmes 34 J Technical data 34 5 Positioning and connecting 35 Included with the appliance 35 Safety instructions 36 Installation surface 36 Installation on a base or a wooden joist floor 36 Installation on a platform with drawer 36 Installing the appliance in a kitchenette 37 Re...

Page 5: ...ns The washing machine may be used by children over the age of 8 years and by persons with reduced physical sensory or mental capacity or by persons with a lack of experience or knowledge if they are supervised or have been instructed by a responsible person Children must not carry out any cleaning or maintenance work without supervision Keep children under the age of 3 years away from the washing...

Page 6: ...ashing machine by protruding parts If you climb on the washing machine the worktop may break and cause injuries Do not climb onto the washing machine If you lean on the washing machine door when it is open the washing machine may tip over and cause injuries Do not lean on the washing machine door when it is open Reaching into the drum when it is turning can cause injuries to hands Do not reach int...

Page 7: ...shing machine door Warning Risk of suffocation Children may become wrapped in packaging film or packing parts if allowed to play with them or they may pull them over their heads and suffocate Keep packaging film and packaging parts out of the reach of children Warning Risk of poisoning Detergents and care products may be poisonous if consumed Keep detergents and care products out of the reach of c...

Page 8: ...ress any button to activate the lighting Energy saving mode is not activated if a programme is running Automatic switch off If the appliance is not operated for a prolonged period it may automatically switch off before the programme starts and when the programme has ended to save energy Press the main switch again to switch on the appliance Switching the Page 25 function on off If the laundry is s...

Page 9: ... 2 FODFN Sort the laundry Observe the maximum load depending on the model on the display panel Load the laundry Close the door 3 Add detergent If necessary change the default programme settings and or select additional settings Start the programme 4 End of the programme Open the door and remove the laundry To switch off press the button Turn off the tap for models without Aqua Stop ...

Page 10: ...ow the appliance 10 Getting to know the appliance Gettingtoknowtheappliance Washing machine 6 7 Detergent drawer Page 21 0 Operating display panel 8 Door with door handle 9S Open the door 9T Close the door Service flap ...

Page 11: ... programme settings Page 20 ecoPerfect speedPerfect G Rinse Plus Less Ironing Ü button for Starting a programme Interrupting a programme e g to add items of laundry Page 23 Cancelling a programme Page 24 H Changing the default programme settings Page 19 Temperature Temp C Spin speed Spin 0 Finish in time P Child lock w 3 sec to prevent the set functions from being changed accidentally To do so pre...

Page 12: ...e progress Prewash Washing Rinse 0 Spin 0 Programme end Programme end during Rinse Stop P Pause e g to reload laundry Washing machine door Ï lights up The washing machine door can be opened Ï flashes When the programme has started The washing machine door is not closed properly Tap lights up Tap not turned on no water pressure flashes Water pressure too low may increase the programme duration Chil...

Page 13: ...items separately Wash new coloured items separately the first time you wash them Soiling Wash laundry with the same level of soiling together Some examples of soiling levels can be found on Page 14 Light Do not prewash select the speedPerfect G setting if necessary Normal Heavy Load less laundry select a programme with prewash Stains Remove pretreat stains while they are fresh Firstly dab with soa...

Page 14: ...lk or viscose Programme Delicates Silk cold max 40 C Detergent for woollens Suitable for wool Wool programme cold max 40 C Saving energy and detergent For light and normal soiling you can save energy lower washing temperature and detergent Note When measuring the amount of all detergents additives care products and cleaning agents please always check the manufacturer s instructions and information...

Page 15: ... is lower than the selected temperature If you would like to set a par ticular washing temperature use the programme without the ecoPerfect setting or if necessary set a higher tempera ture The speedPerfect G setting is suitable as a short pro gramme for lightly soiled laundry Max 8 kg 5 kg Ž 90 C 1600 rpm ecoPerfect speedPerfect G Less Ironing Rinse Plus Easy Care Synthetic or blended fabrics Eas...

Page 16: ...e washing wool Max 2 kg Ž 40 C 800 rpm Drain For the rinsing water e g after the setting Rinse Stop no final spin cycle Rinse Spin Extra rinse spin with speed that can be selected Note The Rinse Plus button is set by default for this pro gramme If you require a spin cycle only press the button to deac tivate the function 1600 rpm Less Ironing SuperQuick 15 Extra short programme of approx 15 minute...

Page 17: ...with fabric softener Before washing clean the detergent drawer thoroughly all compartments to remove fabric softener residue Max 1 kg Ž 40 C 800 rpm ecoPerfect speedPerfect G Rinse Plus Outdoor Membrane coated weatherproof or outdoor clothing and water resistant fabrics Notes Use special detergent suitable for machine washing add the correct dosage to compartment II in accordance with the manufact...

Page 18: ...gramme or change the programme Notes Load laundry of the same colour No additional detergent is required the soaking solution is used for washing Quilts Machine washable items stuffed with synthetic fibres such as pil lows quilts and bedspreads also suitable for items stuffed with down Note Wash large items separately Use a detergent designed for delicates and follow the instructions on the item s...

Page 19: ...rogramme that has been selected Finish in Before starting the programme you can preselect the programme end Finish in time in hourly increments h hour up to a maximum of 24 hours To do this 1 Select a programme The programme duration is displayed for the selected programme e g 2 30 hours minutes 2 Press the Finish in button repeatedly until the required number of hours is displayed Note The settin...

Page 20: ...isture is increased Rinse Plus Additional rinse cycle for particularly sensitive skin and or for areas with very soft water 1 Operating the appliance Operatingtheappliance Preparing the washing machine Note The washing machine must be correctly installed and connected From Page 35 1 Connect the mains plug 2 Turn on the tap 3 Open the door 4 Check that the drum is completely drained Drain if necess...

Page 21: ... rubber seal and close the door The Ü button indicator lamp flashes and the programme settings appear in the display panel Measure and add detergent and care products Caution Damage to the appliance Cleaning agents and agents for pre treating laundry e g stain removers prewash sprays etc may cause damage if they come into contact with the surfaces of the washing machine Do not allow these agents t...

Page 22: ...ault settings for this washing cycle To do this repeatedly press the corresponding button until the required setting is displayed Note Pressing and holding the button automatically runs through the set values to the end Then press the button once more and you can then change the setting values again The settings are activated without needing to be confirmed The settings are not saved after switchi...

Page 23: ...tive w flashes briefly The childproof lock is active and the programme selector was turned or a button was pressed Note The childproof lock remains active even once the washing machine has been switched off Before selecting the next programme deactivate the childproof lock Adding laundry After starting the programme you can add or remove laundry if necessary Press the Ü button to do this The Ü but...

Page 24: ... the display panel The Ü button indicator lamp is off Removing laundry switching off the appliance 1 Open the door and remove the laundry 2 Press the button The appliance is switched off 3 Turn off the tap Note Not required for Aqua Stop models Notes Do not leave any items of laundry in the drum They may shrink in the next wash or discolour another item Remove any foreign objects from the drum and...

Page 25: ... mode is activated and the preset volume for the information signals appears in the display panel You can now change the settings Changing the signal volume Use the Finish in or button to change the following settings at the corresponding programme selector positions 2 The volume of the information signals and or 3 The volume of the button signals Exit setting mode or Selecting deselecting the app...

Page 26: ...r The duration and the number of rinse cycles depend on the turbidity of the water 2 Cleaning and maintenance Cleaningandmaintenance Warning Danger of death There is a risk of electric shock if you touch live components Switch off the appliance and pull out the mains plug Warning Risk of poisoning Toxic vapours can be produced by cleaning agents that contain solvents e g cleaning solvent Do not us...

Page 27: ...w the manufacturer s instructions for the descaling agent Suitable descalers can be obtained via our website or from customer services Page 33 Detergent drawer and housing If the washing machine contains detergent or fabric softener residues 1 Pull out the detergent drawer Press down the insert and fully remove the drawer 2 To remove the insert Push the insert upwards from below with your finger 3...

Page 28: ...the retainer 5 Carefully unscrew the pump cover residual water may leak out Clean the interior pump cover thread and pump housing The impeller in the drain pump must be able to rotate Refit the pump cover and screw it on tightly The handle must be in a vertical position 6 Place the service flap back on lock it into place and close it Note To prevent unused detergent from flowing straight into the ...

Page 29: ...hem Faultsandwhattodoaboutthem Emergency release E g in the event of a power cut The programme continues when the power supply is restored However if the laundry has to be removed the washing machine door can be opened as follows Warning Risk of scalding When you are washing at high temperatures there is a risk of scalding if you come into contact with hot water and laundry If possible leave it to...

Page 30: ... programme and make your individual settings start the programme lights up Turn on the tap fully Supply hose kinked trapped The water pressure is too low Clean the filter Page 29 E 18 The drain pump is blocked Clean the drain pump Page 28 The drain hose drain pipe is blocked Clean the drain hose at the siphon Page 28 E 23 There is water in the base trough the appliance is leaking Turn off the tap ...

Page 31: ...inal spin Page 24 Clean the drain pump Page 28 Clean the drain pipe and or the drain hose Water is not visible in the drum Not a fault the water is below the visible area The spin result is not satisfactory Laundry is wet too damp Not a fault the unbalanced load detection system has interrupted the spin cycle because the laundry is unevenly distributed Distribute small and large items of laundry e...

Page 32: ...fixed Secure the appliance s feet Page 41 Have the transport braces been removed Remove the transport braces Page 37 The display panel indicator lamps do not work while the appliance is running Has there been a power failure Have the fuses blown Reset replace the fuses If the fault occurs repeatedly call customer services There is detergent residue on the laundry Some phosphate free detergents con...

Page 33: ...ustomer services the product number E no and the production number FD of the appliance You can find this information depending on the model On the inside of the door in the opened service flap and on the rear of the appliance Trust the expertise of the manufacturer Contact us for assistance By doing so you will ensure that the repairs are carried out by trained service personnel using genuine spar...

Page 34: ... 25 kWh 77 l 2 h Cottons 40 C 8 kg 1 15 kWh 77 l 2 _ h Cottons 60 C 8 kg 1 53 kWh 77 l 2 h Cottons 60 C ecoPerfect 8 kg 0 88 kWh 57 l 4 h Cottons 90 C 8 kg 2 60 kWh 91 l 2 h Easy Care 40 C 4 kg 0 70 kWh 61 l 2 h Mixed Load 40 C 4 kg 0 60 kWh 45 l 1 h Delicates Silk 30 C 2 kg 0 19 kWh 37 l _ h Woll 30 C 2 kg 0 19 kWh 40 l _ h Values determined according IEC60456 2010 Program setting with maximum sp...

Page 35: ...required to connect the water drain hose to a siphon Useful tools Spirit level for aligning Spanner with WAF13 for loosening the transport braces and WAF17 for aligning the appliance feet 3 Mains cable 0 Bag Installation and operating instructions Customer services location directory Warranty Cover caps for openings after the transport braces have been removed Adaptor with sealing washer from 21 m...

Page 36: ...o prevent leaks and water damage you must follow the instructions in this section Notes In addition to the safety information listed here the local water and electricity supplier may have special requirements If in doubt have the appliance connected by a specialist Installation surface Note The washing machine be stable so that it does not move around The installation surface must be firm and leve...

Page 37: ...nsport locks are not removed the drum for example may become damaged when the machine is operated Before using the appliance for the first time make sure that you completely remove all four transport locks Keep the locks in a safe place To prevent transport damage from occurring if the appliance is moved at a later date you must refit the transport locks before transporting the appliance Note Keep...

Page 38: ...re available from specialist dealers customer services Extension for Aqua Stop and cold water supply hose approx 2 50 m order no WM Z2380 WZ 10130 CZ 11350 Z 7070X0 A longer supply hose approx 2 20 m for standard models individual component number for customer services 00353925 PD FP a FP a FP a FP a FP PD FP a FP a FP ...

Page 39: ...ten the screw connections by hand If the screw connections are tightened too much with a tool pliers the thread may become damaged When connecting to a 21 mm tap first fit an adapter with a sealing washer from 21 mm to 26 4 mm supplied depending on the model Optimum water pressure in the supply network At least 100 kPa 1 bar Maximum 1000 kPa 10 bar When the tap is open the water flow rate is at le...

Page 40: ...lip out Caution Damage to the appliance fabrics If the end of the drain hose is immersed in the drained water water may be sucked back into the appliance and may damage the appliance fabrics Make sure that The plug does not block drainage from the washbasin The end of the drain hose is not immersed in the drained water The water drains away quickly enough Note Do not kink the water drain hose or p...

Page 41: ... as this could damage it Never unplug the mains plug during operation Observe the following information and ensure that Notes The mains voltage and voltage indicated on the washing machine rating plate are the same The connected load and fuse required are specified on the rating plate The washing machine is only connected to an alternating current supply via a properly installed earthed socket The...

Page 42: ...by the detergent manufacturer Do not use detergents designed for woollens or delicates 7 Close the detergent drawer 8 Press the Ü button 9 Switch off the appliance at the end of the programme Your washing machine is now ready to use Transportation E g when moving house Preparatory work 1 Turn off the tap 2 Reduce the water pressure in the supply hose Page 29 Cleaning and maintenance filter in the ...

Page 43: ...s valid for the service life of the appliance 3 It is a prerequisite of all warranty claims that the appliance with Aqua Stop must have been installed and connected correctly in accordance with our instructions this also includes a correctly fitted Aqua Stop extension genuine accessories Our warranty does not cover defective feed lines or fittings leading to the Aqua Stop connection at the tap 4 A...

Page 44: ...03 siemens home com Repair order and advice in the event of faults You can find the contact information for all countries in the attached after sales service directory GB 0344 892 8999 Calls charged at local or mobile rate IE 01450 2655 0 03 per minute at peak Off peak 0 0088 per minute ...

Reviews: