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BSH Hausgeräte GmbH
Carl-Wery-Straße 34 
81739 München
GERMANY

*9001024236*

9001024236 

  (9702)

siemens-home.bsh-group.com

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Repair order and advice in the event of faults

You can find the contact information for all countries in the attached after-sales service

directory.

GB

0344 892 8999 (Calls charged at local or mobile rate.)

IE

01450 2655 (0.03 € per minute at peak. Off peak 0.0088 € per minute.)

Summary of Contents for WM14W520GR

Page 1: ...Register your product online ens home com welcome siemens home bsh group com welcome en QVWUXFWLRQ 0DQXDO DQG QVWDOODWLRQ QVWUXFWLRQV Washing machine WM14W520GR ...

Page 2: ...If the operating and installation instructions describe different models any differences will be pointed out at the relevant points in the text Read these operating and installation instructions before switching on the washing machine Display rules Warning This combination of symbol and signal word indicates a possibly dangerous situation Not heeding the warning can cause death or injuries Caution...

Page 3: ...in speed 21 Finish in 21 Additional programme settings 22 speedPerfect G 22 ecoPerfect 22 Prewash 22 Extra Rinse 22 Less Ironing 22 antiStain 22 1 Operating the appliance 23 Preparing the washing machine 23 Switching on the appliance selecting a programme 23 Placing laundry into the drum 23 Measure and add detergent and care products 24 Change the programme default settings 25 Select additional pr...

Page 4: ...4 After sales service 36 Consumption rates 37 Energy and water consumption programme duration and residual moisture for the main washing programmes 37 Efficiency test programmes for cotton fabrics 38 J Technical data 38 5 Positioning and connecting 39 Included with the appliance 39 Safety instructions 40 Installation surface 40 Installation on a base or a wooden joist floor 40 Installation on a pl...

Page 5: ...f 8 years and by persons with reduced physical sensory or mental capacity or by persons with a lack of experience or knowledge if they are supervised or have been instructed by a responsible person Children must not carry out any cleaning or maintenance work without supervision Keep children under the age of 3 years away from the washing machine This appliance is intended for use up to a maximum h...

Page 6: ...ashing machine by protruding parts If you climb on the washing machine the worktop may break and cause injuries Do not climb onto the washing machine If you lean on the washing machine door when it is open the washing machine may tip over and cause injuries Do not lean on the washing machine door when it is open Reaching into the drum when it is turning can cause injuries to hands Do not reach int...

Page 7: ...shing machine door Warning Risk of suffocation Children may become wrapped in packaging film or packing parts if allowed to play with them or they may pull them over their heads and suffocate Keep packaging film and packaging parts out of the reach of children Warning Risk of poisoning Detergents and care products may be poisonous if consumed Keep detergents and care products out of the reach of c...

Page 8: ... programmes when choosing your programme settings and decide on an energy and water saving programme setting Energy saving mode The display panel lighting goes out after a few minutes and the Ü button flashes Press any button to activate the lighting Energy saving mode is not activated if a programme is running Automatic switch off If the appliance is not operated for a prolonged period it may aut...

Page 9: ... 2 FODFN Sort the laundry Observe the maximum load depending on the model on the display panel Load the laundry Close the door 3 Add detergent If necessary change the default programme settings and or select additional settings Start the programme 4 End of the programme Open the door and remove the laundry To switch off press the button Turn off the tap for models without Aqua Stop ...

Page 10: ...ow the appliance 10 Getting to know the appliance Gettingtoknowtheappliance Washing machine 6 7 Detergent drawer Page 24 0 Operating display panel 8 Door with door handle 9S Open the door 9T Close the door Service flap ...

Page 11: ...ιγότ τσαλάκωμα antiStain Λεκέδες ã Ü button for Starting a programme Interrupting a programme e g to add items of laundry Page 26 Cancelling a programme Page 26 H Changing the default programme settings Page 21 Temperature Θερμοκ C Spin speed Στύψιμο Finish in time Λήξη σε P Child lock w 3 δευτ to prevent the set functions from being changed accidentally Press and hold the Finish in Λήξη σε and bu...

Page 12: ...Energy consumption display Further information ð ý â ì antiStain Λεκέδες ã Page 22 Programme progress Prewash Washing Rinse 0 Spin 0 Programme end Programme end during Rinse Stop P Pause e g to reload laundry Washing machine door Ï lights up The washing machine door can be opened Ï flashes When the programme has started The washing machine door is not closed properly Tap lights up Tap not turned o...

Page 13: ...items separately Wash new coloured items separately the first time you wash them Soiling Wash laundry with the same level of soiling together Some examples of soiling levels can be found on Page 14 Light Do not prewash select the speedPerfect G setting if necessary Normal Heavy Load less laundry select a programme with prewash Stains Remove pretreat stains while they are fresh Firstly dab with soa...

Page 14: ...ilk or viscose Programme Delicate Silk cold max 40 C Detergent for woollens Suitable for wool Wool programme cold max 40 C Saving energy and detergent For light and normal soiling you can save energy lower washing temperature and detergent Note When measuring the amount of all detergents additives care products and cleaning agents please always check the manufacturer s instructions and information...

Page 15: ...ng the washing temperature is lower than the selected temperature If you would like to set a particular washing temperature use the programme without the ecoPerfect setting or if necessary set a higher temperature The speedPerfect G setting is suitable as a short programme for lightly soiled laundry Max 9 kg 5 kg Ž 90 C 0 1600 rpm ecoPerfect speedPerfect G Prewash Πρόπλυση Extra Rinse Επιπλέον ξέβ...

Page 16: ...wool particularly gentle wash programme to prevent laundry from shrinking with longer pauses in the programme during which the items rest in the water Notes Wool is of animal origin e g Angora alpaca llama sheep Use a detergent that is suitable for machine washing wool Max 2 kg Ž 40 C 0 800 rpm Empty Άντληση νερού for the rinsing water e g after the setting Rinse Stop no final spin cycle Rinse Spi...

Page 17: ...gramme of approx 15 minutes suitable for small items of lightly soiled laundry Max 2 kg Ž 40 C 0 1200 rpm Jeans Dark wash Σκουρόχρωμα Jeans Dark coloured cottons and dark coloured easy care fabrics turn items inside out before washing Max 3 5 kg Ž 40 C 0 1200 rpm ecoPerfect speedPerfect G Prewash Πρόπλυση Extra Rinse Επιπλέον ξέβγαλμα Less Ironing Λιγότ τσαλάκωμα Hygiene allergyFree Hard wearing f...

Page 18: ... Membrane coated weatherproof or outdoor clothing and water resistant fabrics Notes Use special detergent suitable for machine washing add the correct dosage to compartment II in accordance with the manufacturer s instructions Laundry must not be treated with fabric softener Before washing clean the detergent drawer thoroughly all compartments to remove fabric softener residue Max 2 kg Ž 40 C 0 80...

Page 19: ... Lycra silk or satin Max 1 kg Ž 40 C 0 600 rpm ecoPerfect speedPerfect G Extra Rinse Επιπλέον ξέβγαλμα Less Ironing Λιγότ τσαλάκωμα Duvet Παπλώματα Machine washable items stuffed with synthetic fibres such as pillows quilts and bedspreads also suitable for items stuffed with down Note Wash large items separately Use a detergent designed for delicates and follow the instructions on the item s care ...

Page 20: ... button to pause the programme 6 Leave the laundry to soak for as long as required then either press the Ü button again to continue the programme or change the programme Notes Load laundry of the same colour No additional detergent is required the soaking solution is used for washing Shirt Blouses Πουκάμισα Ρούχα γραφείου Non iron shirts or blouses made of cotton linen synthetic fibres or blended ...

Page 21: ... has ended To continue end the programme Page 26 The maximum speed that can be set depends on the model and programme that has been selected Finish in Λήξη σε Before starting the programme you can preselect the programme end Ready in time in hourly increments h hour up to a maximum of 24 hours To do this 1 Select a programme The programme duration is displayed for the selected programme e g 2 30 h...

Page 22: ...sh Πρόπλυση For heavily soiled laundry Note Pour detergent into compartments I and II Extra Rinse Επιπλέον ξέβγαλμα Additional rinse cycle for particularly sensitive skin and or for areas with very soft water Less Ironing Λιγότ τσαλάκωμα Reduces creasing thanks to a special spin sequence followed by fluffing and reduced spin speed Note The washing s residual moisture is increased antiStain Λεκέδες...

Page 23: ... Temperature Spin speed The maximum load and the duration of the programme alternately Information on water and energy consumption In appliances with a drum light The drum is lit after switching on the appliance after opening and closing the door and after starting the programme The light switches off automatically Placing laundry into the drum Warning Danger of death Items of laundry pretreated w...

Page 24: ...aundry Soiling Page 14 Filling Warning Eye skin irritation Detergents and care products may spray out if the detergent drawer is opened while the machine is in operation Open the drawer carefully Rinse eyes skin thoroughly if they come into contact with detergents or care products If accidentally swallowed seek medical advice Note Dilute viscous fabric softener and fabric conditioner with a little...

Page 25: ...settings are not saved after switching off the washing machine Default programme settings Page 21 Select additional programme settings By selecting additional settings you can better adapt the washing process to your items of laundry The settings can be selected or deselected depending on the programme progress The button indicator lamps light up if a setting is activated The settings are not save...

Page 26: ...t possible to add laundry To continue the programme press the Ü button The programme continues automatically Notes Do not leave the door open for too long when adding laundry as water from the laundry may leak out For safety reasons the door remains locked when the water level or temperature is high or while the drum is turning and it is not possible to add laundry during this time The load displa...

Page 27: ...or it to unlock If the display panel goes off at the end of a programme the energy saving mode is active Press any button to activate the panel Q Appliance settings Appliancesettings You can change the following settings The volume of the buttons and the information signals e g at the end of the programme Select deselect the appliance s automatic switch off function Page 8 Switch the drum care inf...

Page 28: ... settings will take effect the next time the washing machine is switched on H Sensors SensorsAutomatic load sensing Depending on the type of fabric and load the automatic load sensing function optimally adjusts the water consumption and programme duration in each programme Unbalanced load detection system The automatic unbalanced load detection system detects imbalances and ensures even distributi...

Page 29: ...ns Notes Ensure the room in which the washing machine is set up is well ventilated Leave the door and detergent dispenser tray open slightly when the washing machine is not in use Occasionally run a wash using the Cottons 60 C programme and powder detergent Machine housing control panel Wipe the housing and the control panel with a soft damp cloth Remove the detergent residue immediately Do not cl...

Page 30: ...k of scalding When you wash at high temperatures the water gets very hot If you come into contact with the hot water you may be scalded Allow the water to cool down 1 Turn off the tap so that no more water can flow in and has to be drained via the drain pump 2 Switch off the appliance Pull out the mains plug 3 Open and remove the service flap 4 Take the drain hose out of the retainer Remove the se...

Page 31: ... the connection point using the hose clamp Filter in the water supply blocked First reduce the water pressure in the supply hose 1 Turn off the tap 2 Select any programme except Rinse Spin Empty 3 Press the Ü button Allow the programme to run for approximately 40 seconds 4 Press the button The appliance is switched off 5 Pull out the mains plug Then clean the filter 1 Disconnect the hose from the ...

Page 32: ...isk of scalding if you come into contact with hot water and laundry If possible leave it to cool down first Warning Risk of injury You may injure your hands if you reach into the drum while it is turning Do not reach into the drum when it is turning Wait until the drum has stopped turning Caution Water damage Any escaping water may cause water damage Do not open the door if water can be seen throu...

Page 33: ...The drain hose drain pipe is blocked Clean the drain hose at the siphon Page 31 E 23 There is water in the base trough the appliance is leaking Turn off the tap Call customer services Page 36 w The childproof lock is activated deactivate it Page 26 o lights up Too much foam has been detected and an additional wash cycle has been activated Add less detergent to the next washing cycle with the same ...

Page 34: ... draining Is selected Rinse Stop no final spin Page 26 Clean the drain pump Page 30 Clean the drain pipe and or the drain hose Water is not visible in the drum Not a fault the water is below the visible area The spin result is not satisfactory Laundry is wet too damp Not a fault the unbalanced load detection system has interrupted the spin cycle because the laundry is unevenly distributed Distribu...

Page 35: ...feet fixed Secure the appliance s feet Page 45 Have the transport braces been removed Remove the transport braces Page 41 The display panel indicator lights do not work while the appliance is running Has there been a power failure Have the fuses blown Reset replace the fuses If the fault occurs repeatedly call customer services There is detergent residue on the laundry Some phosphate free detergen...

Page 36: ...ustomer services the product number E no and the production number FD of the appliance You can find this information depending on the model On the inside of the door in the opened service flap and on the rear of the appliance Trust the expertise of the manufacturer Contact us for assistance By doing so you will ensure that the repairs are carried out by trained service personnel using genuine spar...

Page 37: ...kg 0 60 kWh 45 l 1 h Delicate Silk 30 C 2 kg 0 19 kWh 37 l _ h Wool 30 C 2 kg 0 19 kWh 41 l _ h Programme Approximate information on the residual moisture WM16 WM14 WM12 WM10 Max 1600 rpm Max 1400 rpm Max 1200 rpm Max 1000 rpm Cottons 44 48 53 62 Easy Care 40 40 40 40 Delicate Silk 30 30 30 30 Wool 45 45 45 45 Observed values may deviate from the indicated values due to influence of water pressure...

Page 38: ...er pressure 100 1000 kPa 1 10 bar Power consumption when switched off 0 12 W Power consumption when left on 0 43 W Standard programmes for Cottons in accordance with the EU directive no 1015 2010 Programme temperature button Load Approximate programme duration ü Cottons ú ü ecoPerfect 9 kg 4 _ h ü Cottons ú ü ecoPerfect 4 5 kg 4 h ü Cottons û ü ecoPerfect 4 5 kg 4 h Programmesettingfortestinganden...

Page 39: ...required to connect the water drain hose to a siphon Useful tools Spirit level for aligning Spanner with WAF13 for loosening the transport braces and WAF17 for aligning the appliance feet 3 Mains cable 0 Bag Installation and operating instructions Customer services location directory Warranty Cover caps for openings after the transport braces have been removed Adaptor with sealing washer from 21 m...

Page 40: ...ure To prevent leaks and water damage you must follow the instructions in this section Notes In addition to the safety information listed here the local water and electricity supplier may have special requirements If in doubt have the appliance connected by a specialist Installation surface Note The washing machine be stable so that it does not move around The installation surface must be firm and...

Page 41: ...cks are not removed the drum for example may become damaged when the machine is operated Before using the appliance for the first time make sure that you completely remove all four transport locks Keep the locks in a safe place To prevent transport damage from occurring if the appliance is moved at a later date you must refit the transport locks before transporting the appliance Note Keep the scre...

Page 42: ...re available from specialist dealers customer services Extension for Aqua Stop and cold water supply hose approx 2 50 m order no WM Z2380 WZ 10130 CZ 11350 Z 7070X0 A longer supply hose approx 2 20 m for standard models individual component number for customer services 00353925 PD FP a FP a FP a FP a FP PD FP a FP a FP ...

Page 43: ...ten the screw connections by hand If the screw connections are tightened too much with a tool pliers the thread may become damaged When connecting to a 21 mm tap first fit an adapter with a sealing washer from 21 mm to 26 4 mm supplied depending on the model Optimum water pressure in the supply network At least 100 kPa 1 bar Maximum 1000 kPa 10 bar When the tap is open the water flow rate is at le...

Page 44: ...lip out Caution Damage to the appliance fabrics If the end of the drain hose is immersed in the drained water water may be sucked back into the appliance and may damage the appliance fabrics Make sure that The plug does not block drainage from the washbasin The end of the drain hose is not immersed in the drained water The water drains away quickly enough Note Do not kink the water drain hose or p...

Page 45: ... as this could damage it Never unplug the mains plug during operation Observe the following information and ensure that Notes The mains voltage and voltage indicated on the washing machine rating plate are the same The connected load and fuse required are specified on the rating plate The washing machine is only connected to an alternating current supply via a properly installed earthed socket The...

Page 46: ...m from the control panel 3 Plug in the mains plug 4 Turn on the tap Running the programme without laundry 1 Switch on the appliance 2 Close the door do not load any laundry 3 Set the Drum Clean 90 C programme 4 Open the detergent drawer 5 Pour approximately 1 litre of water into compartment II 6 Pour standard washing powder into compartment II Note To prevent foaming only use half the amount of de...

Page 47: ...ergency draining 5 Remove the hoses Fitting the transportation securing means 1 Remove the covers and keep them in a safe place If required use a screwdriver 2 Insert all four sleeves Clip the mains cable securely in the holders Insert the transportation securing bolts and tighten them with a wrench WAF 13 Before switching on the appliance again Notes The transport braces must be removed Pour appr...

Page 48: ...s valid for the service life of the appliance 3 It is a prerequisite of all warranty claims that the appliance with Aqua Stop must have been installed and connected correctly in accordance with our instructions this also includes a correctly fitted Aqua Stop extension genuine accessories Our warranty does not cover defective feed lines or fittings leading to the Aqua Stop connection at the tap 4 A...

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Page 52: ...WXUHG E 6 DXVJHUlWH PE XQGHU 7UDGHPDUN LFHQVH RI 6LHPHQV Repair order and advice in the event of faults You can find the contact information for all countries in the attached after sales service directory GB 0344 892 8999 Calls charged at local or mobile rate IE 01450 2655 0 03 per minute at peak Off peak 0 0088 per minute ...

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