38
Faults, what to do?
Faults
Cause/Remedy
Water is running out.
– Correctly attach/replace drainage hose.
– Tighten screw-fitting on the supply hose.
Water not flowing in.
Detergent not
washed in.
–
Start
/Reload
Ü
not selected?
– Tap not open?
– Filter blocked? Clean the filter.
~
Page 35
– Supply hose kinked or jammed?
Washing-machine
door cannot be
opened.
– Safety function active. Stop programme?
–
Rinse Hold
$
(without final spin) selected?
– Can be opened via emergency release only?
~
Page 36
Programme does
not start.
–
Start
/Reload
Ü
or
Finish in
time selected?
– Door closed?
– Childlock active? Deactivate.
Detergent solution is
not drained.
–
Rinse Hold
$
(without final spin) selected?
– Clean the drain pump.
– Clean outlet pipe and/or drainage hose.
Water not visible in
the drum.
Not a fault – water below the visible area.
Spin result not satis-
factory.
Washing wet/too
damp.
– Not a fault – unbalanced load detection system has stopped the
spin cycle, washing unevenly distributed.
Distribute small and large items of washing in the drum.
–
Less Ironing
æ
selected?
– Too low speed selected?
~
Page 22
Spin cycle actuated
several times.
Not a fault – unbalanced load detection system adjusts imbalance.
Residual water in the
dispenser for care
product.
– Not a fault – effect of the care product not impaired.
– If required, clean insert.
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Page 33
Odour formation in
the washing ma-
chine.
Run
Cotton 90 °C
programme without washing.
Use standard detergent.
Loud noise forma-
tion, vibrations and
“wandering” during
spin cycle.
– Appliance aligned?
Align the appliance.
~
Page 51
– Appliance feet fixed?
Secure appliance feet.
~
Page 51
– Transportation safety devices removed?
Remove transportation protection devices.
~
Page 46
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– Can be opened via emergency release only?
– Can be opened via emergency release only?
time selected?
time selected?
– Childlock active? Deactivate.
– Childlock active? Deactivate.
(without final spin) selected?
(without final spin) selected?
– Clean the drain pump.
– Clean the drain pump.
– Clean outlet pipe and/or drainage hose.
– Clean outlet pipe and/or drainage hose.
Not a fault – water below the visible area.
Not a fault – water below the visible area.
– Not a fault – unbalanced load detection system has stopped the
– Not a fault – unbalanced load detection system has stopped the
spin cycle, washing unevenly distributed.
spin cycle, washing unevenly distributed.
Distribute small and large items of washing in the drum.
Distribute small and large items of washing in the drum.
Less Ironing
Less Ironing
– Too low speed selected?
– Too low speed selected?
Not a fault – unbalanced load detection system adjusts imbalance.
Not a fault – unbalanced load detection system adjusts imbalance.
Residual water in the
Residual water in the
– Not a fault – effect of the care product not impaired.
– Not a fault – effect of the care product not impaired.
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