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    After-sales service

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After-sales service

After-sales service

If you cannot rectify a fault yourself, 

contact customer services. 

Cover 

page
We will always find an appropriate 

solution in order to avoid unnecessary 

visits by engineers.
Please give customer services the 

product number (E no.) and the 

production number (FD) of the 

appliance.

You can find this information 

*depending on the model:
On the inside of the door*/in the 

opened service flap* and on the rear of 

the appliance.

Trust the expertise of the 

manufacturer.

Contact us for assistance. By doing so, 

you will ensure that the repairs are 

carried out by trained service personnel 

using genuine spare parts.

E no.

Product number

FD

Production number

(1U

)'

Summary of Contents for WM16Y792AU

Page 1: ...Register your product online ens home com welcome siemens home com welcome HQ QVWUXFWLRQ 0DQXDO DQG QVWDOODWLRQ QVWUXFWLRQV Washing machine WM16Y792AU ...

Page 2: ...e operating and installation instructions describe different models any differences will be pointed out at the relevant points in the text Read these operating and installation instructions before switching on the washing machine Display rules Warning This combination of symbol and signal word indicates a possibly dangerous situation Not heeding the warning can cause death or injuries Caution This...

Page 3: ...d 22 Finish in 22 Additional programme settings options depending on the model 23 speedPerfect 23 ecoPerfect 23 Pre wash 23 Extra rinse 23 Water Plus 23 Less Ironing 23 Soak 24 Rinse Hold 24 Silent Wash 24 Anti Stain System ã 24 1 Operating the appliance 25 Preparing the washing machine 25 Switching on the appliance selecting a programme 25 Change the programme default settings 26 Select additiona...

Page 4: ...e 40 Consumption rates 41 Energy and water consumption programme duration and residual moisture for the main washing programmes 41 J Technical data 42 5 Positioning and connecting 43 Included with the appliance 43 Safety instructions 44 Installation surface 44 Installation on a base or a wooden joist floor 44 Installation on a platform with drawer 44 Installing the appliance in a kitchenette 45 Re...

Page 5: ...f 8 years and by persons with reduced physical sensory or mental capacity or by persons with a lack of experience or knowledge if they are supervised or have been instructed by a responsible person Children must not carry out any cleaning or maintenance work without supervision Keep children under the age of 3 years away from the washing machine This appliance is intended for use up to a maximum h...

Page 6: ...ashing machine by protruding parts If you climb on the washing machine the worktop may break and cause injuries Do not climb onto the washing machine If you lean on the washing machine door when it is open the washing machine may tip over and cause injuries Do not lean on the washing machine door when it is open Reaching into the drum when it is turning can cause injuries to hands Do not reach int...

Page 7: ...shing machine door Warning Risk of suffocation Children may become wrapped in packaging film or packing parts if allowed to play with them or they may pull them over their heads and suffocate Keep packaging film and packaging parts out of the reach of children Warning Risk of poisoning Detergents and care products may be poisonous if consumed Keep detergents and care products out of the reach of c...

Page 8: ...es when choosing your programme settings and decide on an energy and water saving programme setting Energy consumption w Water consumption Energy saving mode The display panel lighting goes out after a few minutes and the Ü button flashes Press any button to activate the lighting Energy saving mode is not activated if a programme is running Automatic switch off If the appliance is not operated for...

Page 9: ...ogramme settings options 3 DE QDKUXQJ 7RPDWH 3OHDVH ORDG ODXQGU PD NJ RVDJH öüü Load the drum Observe the maximum load depending on the model on the display panel Open the detergent drawer 4 DE QDKUXQJ 7RPDWH 3OHDVH ORDG ODXQGU PD NJ RVDJH öüü FODFN Dose the detergent according to the dosing recommendation Close the washing machine door Start the programme 5 DE QDKUXQJ 7RPDWH DXV LQLVKHG UHPRYH ZD...

Page 10: ...ow the appliance 10 Getting to know the appliance Gettingtoknowtheappliance Washing machine 6 7 Detergent drawer Page 27 0 Operating display panel 8 Door with door handle 9S Open the door 9T Close the door Service flap ...

Page 11: ...ature Spin speed Spin Finish in Buttons for selecting additional programme settings AS Options Page 12 AT ecoPerfect speedPerfect Less Ironing æ AU Anti Stain System ã for stain selection Page 12 Page 31 H Buttons Child Lock 3 sec for activating deactivating the childproof lock Page 29 P Buttons Basic Settings 3 sec for changing the appliance settings e g button signals an overview of all selectab...

Page 12: ...ssing the Main menu button the selected programme is displayed on the display panel To change select the button under the programme highlighted in black and change the programme Options button selected and select for example the Rinse Hold option Using the buttons under the two left hand arrows select the option Using the two right hand arrows select the displayed value The selected options are ac...

Page 13: ...essing the Main menu or Anti Stain System ã button Basic Settings 3 sec buttons selected Change the appliance setting e g volume of the end signal Page 31 Using the buttons under the two left hand arrows select the setting Using the two right hand arrows select the displayed value The selection is acknowledged by a tick Wait or go back to the main menu by pressing the Basic Settings 3 sec press an...

Page 14: ... items separately Wash new coloured items separately the first time you wash them Soiling Wash laundry with the same level of soiling together Some examples of soiling levels can be found on Page 15 Light Do not prewash select the speedPerfect setting if necessary Normal Heavy Load less laundry select a programme with prewash Stains Remove pretreat stains while they are fresh Firstly dab with soap...

Page 15: ...ilk or viscose Programme Delicate Silk cold max 40 C Detergent for woollens Suitable for wool Wool programme cold max 40 C Saving energy and detergent For light and normal soiling you can save energy lower washing temperature and detergent Note When measuring the amount of all detergents additives care products and cleaning agents please always check the manufacturer s instructions and information...

Page 16: ...emperature If you would like to set a particular washing temperature use the programme without the ecoPerfect setting or if necessary set a higher temperature The speedPerfect setting is suitable as a short programme for lightly soiled laundry 8 5 kg 5 kg 90 C 0 1600 rpm ã l à æ õ ç Easy Care Textiles made of synthetic materials or blended fabrics 4 kg 60 C 0 1200 rpm ã l à æ õ ç Mixed Load Mixed ...

Page 17: ...lean and especially kind to sensitive skin thanks to the longer wash cycle at a defined temperature higher water level and longer spin cycle 7 kg 5 kg 60 C 0 1600 rpm ã l à æ õ ç Super Quick 15 30 Extra short programme of approx 15 30 minutes suitable for small items of lightly soiled laundry 2 3 5 kg 40 C 0 1200 rpm Super Quick 60 Extra short programme of approx 60 minutes suitable for small item...

Page 18: ... the instructions on the item s care label Use detergent sparingly Max 2 5 kg 60 C 0 1200 rpm l à Shirts Blouses Non iron shirts or blouses made of cotton linen synthetic fibres or blended fabrics Notes Shirts blouses are only given a short spin on the Less Ironing æ setting Hang them up to dry while still dripping wet Self smoothing effect Use the Delicates Silk programme to wash shirts blouses m...

Page 19: ...ng frequently at a low temperature 40 C or lower or if an odour has developed after a prolonged period of non use The Drum clean indicator lamp flashes when you use have not used a programme of 60 C or higher for a long time Notes Run the drum care programme without any laundry Use washing powder or a detergent containing bleach To prevent foaming only use half the amount of detergent recommended ...

Page 20: ...e detergent drawer thoroughly all compartments to remove fabric softener residue Max 1 kg 40 C 0 800 rpm ã l à ç Sportswear Sportswear and leisurewear made from microfibre fabrics Notes Laundry must not be treated with fabric softener Before washing clean the detergent drawer thoroughly all compartments to remove fabric softener residue Max 2 kg 40 C 0 800 rpm ã l à æ õ ç Automatic Hard wearing fa...

Page 21: ...acknowledged by a tick 3 In the main menu change the temperature spin speed and ready in time and or select additional programme settings if required The programme is automatically saved and displayed in the main menu Note The saved programme can be changed by pressing the button under the programme Display panel on page 12 Automatic Soft Gentler treatment of the laundry The degree of soiling and ...

Page 22: ...0 No spin cycles the water is only drained The laundry stays wet inside the drum e g for items that should not be spun Finish in The programme duration is shown after selecting the programme Before starting the programme you can preselect the programme end in hourly increments h hour up to a maximum of 24 hours After starting the programme the selected number of hours e g 8 h is shown on the displ...

Page 23: ...e without the speedPerfect setting Note Do not exceed the maximum load Overview of programmes Page 16 ecoPerfect Energy optimised washing by reducing the temperature while achieving a washing result that is consistent with the selected programme without the ecoPerfect setting Pre wash Settings that can be selected on off For heavily soiled laundry Note Pour detergent into compartments I and II Ext...

Page 24: ...in to continue the programme or change the programme Note No additional detergent is required the soaking solution is used for washing Rinse Hold Settings that can be selected on off The washing remains in the water after the last rinse cycle End the programme Page 30 Silent Wash ç Settings that can be selected on off Reduced noise values thanks to special wash and spin cycle and deactivated end s...

Page 25: ... water bath selecting a wash cycle with a high water level and running additional rinse cycles Following intensive research we have developed comparable solutions for other stains 1 Operating the appliance Operatingtheappliance Preparing the washing machine Note The washing machine must be correctly installed and connected From Page 43 1 Plug into the mains 2 Turn on the tap 3 Open the washing mac...

Page 26: ...is repeatedly press the corresponding button until the required setting is displayed Page 12 Note Pressing and holding the buttons automatically runs through the set values The settings are activated without needing to be confirmed The settings are not saved after the washing machine is switched off Programme default settings Page 22 Select additional programme settings By selecting additional set...

Page 27: ...age 32 Wait until the Siemens logo no longer appears before adding laundry The load screen appears when the door is opened or when the amount of laundry is changed Measure and add detergent and care products Caution Damage to the appliance Cleaning agents and agents for pre treating laundry e g stain removers prewash sprays etc may cause damage if they come into contact with the surfaces of the wa...

Page 28: ... for dosing the correct amount of liquid detergent 1 Pull out the detergent drawer Press down the insert and fully remove the drawer 2 Slide the measuring aid forwards fold it down and click it into place 3 Reinsert the drawer Note Do not use the measuring aid for gel detergents and washing powder or for programmes with prewash or when the Ready in time is selected For models without a measuring a...

Page 29: ...You can lock the washing machine to prevent the functions you have set from being changed inadvertently To activate deactivate press both Child Lock 3 sec buttons for approx 3 seconds Page 11 w Childlock has been activated appears on the display panel After approx 3 seconds the display reverts back to the main menu If the programme selector is adjusted or a button is selected while the childproof ...

Page 30: ...Ü button 2 Select another programme 3 Press the Ü button The new programme starts from the beginning Cancel the programme For programmes at high temperatures 1 Press the Ü button 2 To cool down laundry Select Rinse Freshen Up 3 Press the Ü button For programmes at low temperatures 1 Press the Ü button 2 Select Spin or Drain 3 Press the Ü button Programme end during rinse hold The following appears...

Page 31: ...lay panel goes off at the end of a programme the energy saving mode is active Press any button to activate the panel Q Appliance settings Appliancesettings Settings that can be selected End signal off quiet medium loud very loud Adjust the volume of the end signal Button signal off quiet medium loud very loud Adjust the volume of the button signals Auto power off of the appliance in 15 30 60 min n...

Page 32: ...cle the AquaSensor checks the degree of turbidity turbidity is caused by dirt and detergent residue of the rinsing water The duration and the number of rinse cycles depend on the turbidity of the water Load sensor display The load sensor detects the load level in the washing machine when the door is open This is indicated by the bar filling on the display panel Note In order for the load sensor to...

Page 33: ...pen slightly when the washing machine is not in use Occasionally run a wash using the Cottons 60 C programme and powder detergent Machine housing control panel Wipe the housing and the control panel with a soft damp cloth Remove the detergent residue immediately Do not clean with a water jet Drum Use chlorine free cleaning agents do not use steel wool If there are odours in the washing machine or ...

Page 34: ...flow in and has to be drained via the drain pump 2 Switch off the appliance Pull out the mains plug 3 Open and remove the service flap 4 Take the drain hose out of the retainer Remove the sealing cap and pour the water out into a suitable container Replace the sealing cap and place the drain hose back in the retainer 5 Carefully unscrew the pump cover residual water may leak out Clean the interior...

Page 35: ...t reduce the water pressure in the supply hose 1 Turn off the tap 2 Select any programme except Rinse Spin Empty 3 Press the Ü button Allow the programme to run for approximately 40 seconds 4 Press the button The appliance is switched off 5 Pull out the mains plug Then clean the filter 1 Disconnect the hose from the tap Clean the filter with a small brush 2 For standard and Aqua Secure models clea...

Page 36: ...isk of scalding if you come into contact with hot water and laundry If possible leave it to cool down first Warning Risk of injury You may injure your hands if you reach into the drum while it is turning Do not reach into the drum when it is turning Wait until the drum has stopped turning Caution Water damage Any escaping water may cause water damage Do not open the door if water can be seen throu...

Page 37: ...ipe is blocked Clean the drain hose at the siphon Page 35 AquaStop has been activated Please call the after sales service Does not occur for models without AquaStop There is water in the base trough the appliance is leaking Turn off the tap Call the after sales service Auto power off in seconds Appliance automatically switches off after seconds if it is not operated for a prolonged period To cance...

Page 38: ... spin Page 30 Clean the drain pump Page 34 Clean the drain pipe and or the drain hose Water is not visible in the drum Not a fault the water is below the visible area The spin result is not satisfactory Laundry wet too damp Not a fault the unbalanced load detection system has interrupted the spin cycle because the laundry is unevenly distributed Distribute small and large items of washing in the d...

Page 39: ...the appliance Page 49 Are the appliance feet secured Secure the appliance s feet Page 49 Have the transport braces been removed Remove the transport braces Page 45 The display panel indicator lights do not work while the appliance is running Power failure Have the fuses blown Switch on replace the fuses If the fault occurs repeatedly call the after sales service There is detergent residue on the l...

Page 40: ...ustomer services the product number E no and the production number FD of the appliance You can find this information depending on the model On the inside of the door in the opened service flap and on the rear of the appliance Trust the expertise of the manufacturer Contact us for assistance By doing so you will ensure that the repairs are carried out by trained service personnel using genuine spar...

Page 41: ...kWh 91 l 2 h Easy Care 40 C 4 kg 0 70 kWh 61 l 2 h Mixed Load 40 C 4 kg 0 60 kWh 45 l 1 h Delicates Silk 30 C 2 kg 0 19 kWh 37 l _ h Wool 30 C 2 kg 0 19 kWh 40 l _ h Values determined according IEC60456 2010 Program setting with maximum spin speed for testing according to AS NZS 2040 2 and AS NZS 6400 Observed values may deviate from the indicated values due to influence of water pressure hardness...

Page 42: ...590 mm height x width x depth Weight 70 85 kg depending on model Mains connection Mains voltage 220 240 V 50 Hz Nominal current 10 A Nominal power 1900 2300 W Water pressure 100 1000 kPa 1 10 bar Power consumption when switched off 0 12 W Power consumption when left on 0 43 W ...

Page 43: ...required to connect the water drain hose to a siphon Useful tools Spirit level for aligning Spanner with WAF13 for loosening the transport braces and WAF17 for aligning the appliance feet 3 Mains cable 0 Bag Installation and operating instructions Customer services location directory Warranty Cover caps for openings after the transport braces have been removed Adaptor with sealing washer from 21 m...

Page 44: ...o prevent leaks and water damage you must follow the instructions in this section Notes In addition to the safety information listed here the local water and electricity supplier may have special requirements If in doubt have the appliance connected by a specialist Installation surface Note The washing machine be stable so that it does not move around The installation surface must be firm and leve...

Page 45: ...nsport locks are not removed the drum for example may become damaged when the machine is operated Before using the appliance for the first time make sure that you completely remove all four transport locks Keep the locks in a safe place To prevent transport damage from occurring if the appliance is moved at a later date you must refit the transport locks before transporting the appliance Note Keep...

Page 46: ...re available from specialist dealers customer services Extension for Aqua Stop and cold water supply hose approx 2 50 m order no WM Z2380 WZ 10130 CZ 11350 Z 7070X0 A longer supply hose approx 2 20 m for standard models individual component number for customer services 00353925 PD FP a FP a FP a FP a FP PD FP a FP a FP ...

Page 47: ...ten the screw connections by hand If the screw connections are tightened too much with a tool pliers the thread may become damaged When connecting to a 21 mm tap first fit an adapter with a sealing washer from 21 mm to 26 4 mm supplied depending on the model Optimum water pressure in the supply network At least 100 kPa 1 bar Maximum 1000 kPa 10 bar When the tap is open the water flow rate is at le...

Page 48: ...lip out Caution Damage to the appliance fabrics If the end of the drain hose is immersed in the drained water water may be sucked back into the appliance and may damage the appliance fabrics Make sure that The plug does not block drainage from the washbasin The end of the drain hose is not immersed in the drained water The water drains away quickly enough Note Do not kink the water drain hose or p...

Page 49: ... as this could damage it Never unplug the mains plug during operation Observe the following information and ensure that Notes The mains voltage and voltage indicated on the washing machine rating plate are the same The connected load and fuse required are specified on the rating plate The washing machine is only connected to an alternating current supply via a properly installed earthed socket The...

Page 50: ...d by the detergent manufacturer Do not use detergents designed for woollens or delicates 7 Close the detergent drawer 8 Press the Ü button 9 Switch off the appliance at the end of the programme Your washing machine is now ready to use Transportation E g when moving house Preparatory work 1 Turn off the tap 2 Reduce the water pressure in the supply hose Page 35 Cleaning and maintenance filter in th...

Page 51: ...s valid for the service life of the appliance 3 It is a prerequisite of all warranty claims that the appliance with Aqua Stop must have been installed and connected correctly in accordance with our instructions this also includes a correctly fitted Aqua Stop extension genuine accessories Our warranty does not cover defective feed lines or fittings leading to the Aqua Stop connection at the tap 4 A...

Page 52: ...advice in the event of faults You can find the contact information for all countries in the attached after sales service directory GB 0344 892 8999 Calls charged at local or mobile rate IE 01450 2655 0 03 per minute at peak Off peak 0 0088 per minute Manufactured by BSH Hausgeräte GmbH under Trademark License of Siemens AG ...

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