en
Troubleshooting
54
Fault
Cause and troubleshooting
The spin result is not
satisfactory. The laun-
dry is too wet/too
damp.
Note:
Where possible, mix large and small items in
the drum. Different sized items of laundry distribute
themselves better during the spin cycle.
▶
Start the
Spin
programme.
Detergent residue on
the damp washing.
Detergents may contain water-insoluble substances
that deposit on the laundry.
▶
Start the
Rinse
programme.
Unsuitable detergent added to the dispenser of the in-
telligent dosing system.
1.
Check whether the detergent used is suitable.
→
"Detergents and care products", Page 31
2.
Drain the dispenser.
→
"Cleaning the detergent drawer", Page 40
3.
Clean the dispenser.
4.
Refill the dispenser.
→
"Filling the dispensers", Page 34
Basic dosage is not correctly adjusted.
▶
If intelligent dosing is activated, reduce the basic
dosage →
.
Detergent residue on
the dry laundry.
Detergents may contain water-insoluble substances
that deposit on the laundry.
▶
Brush out the laundry after washing and drying.
Unsuitable detergent added to the dispenser of the in-
telligent dosing system.
1.
Check whether the detergent used is suitable.
→
"Detergents and care products", Page 31
2.
Drain the dispenser.
→
"Cleaning the detergent drawer", Page 40
3.
Clean the dispenser.
4.
Refill the dispenser.
→
"Filling the dispensers", Page 34
Basic dosage is not correctly adjusted.
▶
If intelligent dosing is activated, reduce the basic
dosage →
.
Insufficient cleaning.
Basic dosage is not correctly adjusted.
▶
If intelligent dosing is activated, adjust the basic
dosage →
correctly.
Detergent or care products have congealed in dis-
pensers of the intelligent dosing system.
1.
Check whether the detergent used is suitable.
→