en
Faults and what to do about them
50
The water is not draining.
■
Drain pipe or water drain hose is blocked. Clean the drain pipe and the
water drain hose.
■
Drain pipe or water drain hose is caught or jammed. Ensure that the drain
pipe and the water drain hose are not kinked or trapped.
■
The drain pump is blocked.
"Drain pump is blocked" on page 44
■
The drain hose at the siphon is blocked.
"The drain hose at the siphon is blocked" on page 45
■
- - - (Rinse hold = no final drain) is activated (depending on the module).
Continue the programme by selecting
0
Spin/Drain
p
and pressing
I
Start/Reload
.
■
The water drain hose is connected too high. Install the water drain hose at
a maximum height of 1 meter.
"Hose and cable lengths" on page 16
Water is not visible in the
drum.
Not a fault – the water is below the visible area.
«
i-Dos button cannot be
operated.
■
Is automatic dosing an option for the programme?
■
Is the pump unit blocked? Switch off the appliance and clean the pump
unit.
The wrong detergent/fab-
ric softener has been
poured into the dis-
penser(s).
Empty the dispenser(s), clean it/them and pour in the correct product.
"Filling the dispensers" on page 39
Detergent/fabric softener
has congealed in the dis-
pensers.
Empty the dispenser(s), clean it/them and pour in the correct product.
i-Dos detergent drawer, cleaning the
drawer and its housing, cleaning the
"Filling the dispensers" on page 39
Foam is leaking from the
detergent drawer.
■
Automatic dosing:
«
i-Dos check the dosage settings and, if required,
reduce the basic dosage.
If required, use a different liquid detergent/fabric softener.
■
Manual dosing: Have you used too much detergent? Use less detergent in
the next wash cycle.
■
Immediate action: Mix one tablespoon of fabric softener with 1/2 litre of
water and pour it into the manual dosing compartment (not suitable for out-
door clothing, sportswear or items stuffed with down).
Repeated, intensive foam-
ing.
■
Automatic dosing:
«
i-Dos check the dosage settings and, if required,
reduce the basic dosage.
If required, use a different liquid detergent/fabric softener.
■
Manual dosing: Have you used too much detergent? Add less detergent in
the next time you run a wash cycle with the same load.
Detergent/fabric softener
drips off the seal and col-
lects on the door or in the
seal fold.
There is too much detergent/fabric softener in the dispensers. Do not fill the
dispensers above the
max.
mark.
Faults
Cause/Remedy
