en
After-sales service
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After-sales service
After-sales service
If you cannot correct the fault yourself,
(see section, Faults and what to do
about them)
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, please
contact our after-sales service.
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Cover page
We will always find an appropriate
solution in order to avoid unnecessary
visits by engineers.
Please give the after-sales service the
product number (E no.) and the
production number (FD) of the
appliance.
You can find this information,
*depending on the model:
On the inside of the washing machine
door*/in the opened service flap* and
on the rear of the appliance.
Trust the expertise of the
manufacturer.
Contact us for assistance. By doing so,
you will ensure that the repairs are
carried out by trained service personnel
using genuine spare parts.
In Reload (Pause) mode
v
+
NO
flashes in the dis-
play panel and the Start
button.
It is not possible to add laundry. Wait until
v
+
YES
light up (approx. 1 min).
NO
appears in the display
panel in Reload (Pause)
mode.
The water level is too high. It is not possible to add laundry. Close the door
immediately, if necessary.
Press the Start button to continue the programme.
If you cannot correct a fault yourself (after switching on/off) or a repair is required:
■
Set the programme selector to the "Off" position. The appliance is switched off.
■
Unplug the mains plug from the socket.
■
Turn off the tap and call the after-sales service.
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Faults
Cause/remedy
Product number
Production number
(1U
)'