Troubleshooting
en
53
Fault
Cause and troubleshooting
The appliance is not
working.
The circuit breaker in the fuse box has tripped.
▶
Check the circuit breaker in the fuse box.
There has been a power cut.
▶
Check whether the lighting in your kitchen or other
appliances are working.
Appliance paused, but
the drum is rotating.
Cooling process active.
▶
Not a fault – no action required.
Home Connect is not
working properly.
Different causes are possible.
▶
Go to www.home-connect.com.
No connection to the
home network.
Wi-Fi is switched off.
▶
Activating Wi-Fi on the appliance.
→
"Activating Wi-Fi on the appliance", Page 37
Wi-Fi is activated but a connection to your home net-
work cannot be established.
1.
Ensure that the home network is available.
2.
Reconnect the appliance to the home network.
→
"Setting up Home Connect", Page 36
Creasing.
The load is too large.
▶
Observe the maximum load capacity of the
→
.
The laundry lies in the drum for too long after drying.
1.
Remove the laundry from the drum as soon as the
drying programme has finished.
2.
Spread the items of laundry for cooling.
Unsuitable programme for the type of fabric.
▶
Set the suitable programme for the type of fabric.
→
Easy-Care fabrics are dried for too long.
▶
"Changing the dryness level", Page 23
.
▶
"Adjusting the dryness level", Page 23
Anti-Crease not activated.
▶
Activate the Anti-Crease function.
→
and programme
terminated.
Condensation tank filled.
1.
"Emptying the condensation container", Page 31
.
2.
"Inserting the condensation container", Page 32
3.
"Starting the programme", Page 29
Water drain hose is caught or jammed.