en
Faults and what to do about them
32
Faults and what to do about
them
Faults
Cause/Remedy
Water is running out.
■
Correctly attach/replace drainage hose.
■
Tighten screw-fitting on the supply hose.
Water not flowing in.
Detergent not dispensed.
■
Start
/Reload not selected?
■
Tap not open?
■
Filter blocked? Clean the filter.
■
Supply hose kinked or jammed?
Washing machine door
cannot be opened.
■
Safety function active. Stop programme? Wait approx. 2 min.
■
- - - - (Rinse stop= without final spin) selected?
■
Can be opened with emergency lock release only.
■
Childlock active? Deactivate.
Programme does not
start.
■
Start
/Reload or
5
(Finished in)
time selected?
■
Door closed?
Detergent solution is not
drained.
■
- - - -(Rinse stop= without final spin) selected?
■
Clean the drain pump.
■
Clean outlet pipe and/or drainage hose.
Water not visible in the
drum.
Not a fault – water below the visible area.
Spin result not satisfac-
tory.
Washing wet/too damp.
■
Distribute small and large items of washing in the drum.
■
æ
(Less iron)
selected?
■
Too low speed selected?
Spin cycle activated sev-
eral times.
Not a fault – unbalanced load detection system adjusts imbalance.
Residual water in the dis-
penser for care product.
■
Not a fault – effect of the care product not impaired.
■
If required, remove the insert. Clean detergent drawer and re-insert.
Odour formation in the
washer dryer.
Run
Drum clean 90 °C
programme without washing.
Use standard detergent.
Loud noise formation,
vibrations and “wander-
ing” during spin cycle.
■
Appliance aligned?
Align the appliance.
■
Appliance feet fixed?
■
Transportation safety devices removed?
Remove transportation protection devices.
Display panel/indicator
lights do not function
while the appliance is run-
ning.
■
■
Fuse tripped? Switch on/replace fuse.
■
If the fault occurs repeatedly, call customer service.
The programme duration
changes during the wash
cycle.
■
Not a fault – unbalanced load detection system adjusts imbalance.
■
Not a fault – foam detection function active. Additional rinse cycle.
