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Problem

Cause

What To Do

There is a ‘C’ showing 
in place of the number 
setting on the display face.

Your filter needs to be 
cleaned

Remove the filter from 
the base of the unit and 
rinse in warm water. Wait 
until filter is completely 
dry before re-fitting. To 
clear the setting hold 
down the heat button and 
the display will return to 
normal.

There is an ‘E’ showing 
in place of the number 
setting on the display
face.

Overheated or electrical
malfunction

This will go down once the 
machine has cooled down. 

This will not disappear if 
the machine is no longer 
able to function.

My hose won’t screw into 
the unit.

Prongs & groove are not
aligning properly

Pull connection back 
exposing the prongs. 
Ensuring the groove
is facing the top, line 
up the prongs to meet 
the unit. Release the 
connection & screw in 
clockwise.

My solution is bubbling 
from the cup.

Seal is not in properly

Solution cup is not 
screwed in correctly.

Solution cup is over filled.

Fit the gun seal correctly.

Unscrew and reattached 
the cup.

Empty some solution from 
the cup.

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