Sierra Wireless AirCard 755, Installation Manual

Page 1: ...2130336 Rev D AirCard 755 Wireless Network Card Installation Guide ...

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Page 3: ...life support equipment or any equipment which may be suscep tible to any form of radio interference In such areas the Sierra Wireless network card MUST BE POWERED OFF The Sierra Wireless network card can transmit signals that could interfere with this equipment Do not operate the Sierra Wireless network card in any aircraft whether the aircraft is on the ground or in flight In aircraft the Sierra ...

Page 4: ...t represent a commitment on the part of Sierra Wireless Inc or its affiliates SIERRA WIRELESS INC AND ITS AFFILIATES SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL DIRECT INDIRECT SPECIAL GENERAL INCIDENTAL CONSEQUENTIAL PUNITIVE OR EXEMPLARY DAMAGES INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS OR REVENUE OR ANTICI PATED PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE ANY SIERRA WIR...

Page 5: ...d and Heart of the Wireless Machine are registered trademarks of Sierra Wireless Inc Sierra Wireless the Sierra Wireless logo the red wave design the red tipped antenna and Watcher are trademarks of Sierra Wireless Inc Other trademarks are the property of the respective owners All product specifications are subject to change without notice ...

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Page 7: ...e SIM Card and Your Account 13 Inserting a SIM card into your AirCard 14 Removing a SIM card 14 Installation on Notebook PCs 17 System requirements 17 Installation on Windows 95 98 2000 and Me 18 Installation on Windows XP 19 Installation on Windows NT 20 Inserting the AirCard 21 Installing the network card driver 21 Installing the modem driver 22 Changing the interrupt 22 Setting Internet Explore...

Page 8: ...ring Your Account 33 Setting up a profile 33 The Advanced Profile window 35 The Default Profile button 36 Care and Maintenance of Your Network Card 37 Stopping and ejecting the AirCard on a notebook PC 38 Ejecting the AirCard on a Pocket PC 38 Ejecting the AirCard on a Handheld or Tablet PC 38 Watcher Basics 41 Launching Watcher 41 The Watcher window 42 Icons and indicators on the main Watcher win...

Page 9: ...tion 48 Network selection 48 Technical Specifications 49 LED operation 49 Radio frequency and electrical specifications 50 Environmental specifications 51 AirCard 755 Regulatory Information 53 FCC approval US 53 Information pertaining to OEM customers 54 ...

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Page 11: ...tem for Mobile Communications cellular network a type of network used to provide cellular phone service The AirCard fits into the standard Type II PC Card slot available on most notebook Handheld and Tablet PCs You can also use the AirCard with a Pocket PC provided you have the PCMCIA jacket accessory Supported operating systems The AirCard 755 wireless network card works in Notebook PCs running W...

Page 12: ...vider you may already have an account Otherwise your retailer should be able to provide you with the names of companies that provide this service Companies that operate GSM networks and provide access to those networks are called service providers You must have an account with a GSM service provider that offers GPRS service to use the AirCard When you obtain your account you will be given a SIM ca...

Page 13: ... AirCard comes with this software made by Sierra Wireless Inc The Watcher program that you use to manage the AirCard and monitor your connections The driver software that forms the interface between the network card and your Windows operating system For notebook PCs only the Network Adapter Manager software that allows you to switch between the AirCard and other network cards Before you can begin ...

Page 14: ... 755 wireless network card Antenna Installation CD containing the AirCard software and anthis installation guide Quick reference card If you want to use the AirCard 755 as a phone a headset is necessary Only a 4 wire headset with a 2 5 mm connector will work with the AirCard 755 Approved headsets are available on the Sierra Wireless web site www sierrawireless com ...

Page 15: ...rCard model on the GSM network This number is printed on the AirCard box and on the AirCard label Note Keep a written record in a secure place of the account information that your service provider gives you Instructions on creating a profile are in the section Configuring Your Account on page 33 Your AirCard must be configured to use your account If purchased from a service provider your AirCard m...

Page 16: ... the AirCard PC Card s antenna end 4 Orient the SIM card as shown in the diagram on the bottom side of the AirCard Note To prevent the SIM from becoming jammed in the AirCard slot ensure the edge of the SIM is smooth before inserting it Do not attach labels to your SIM as this may also cause it to become jammed 5 Insert the end of the SIM card into the slot and gently push it until it is fully ins...

Page 17: ...e the eject hole which is on the top surface of the AirCard housing just to the right of the SIM card slot See the photo above 3 Press down gently without excessive force on the eject hole The SIM card should pop out of its slot Figure 2 4 Ejecting and removing the SIM card 4 Gently pull the SIM card from the slot until it slides free ...

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Page 19: ...d meets the hardware requirements described below System requirements Note Winsock is a component of the Windows operating system required by the AirCard The version of Winsock shipped with Windows 95 OSR2 does not meet the AirCard requirements If you are using Windows 95 OSR2 and have not yet upgraded to Winsock2 or later you must do so before installing the AirCard Winsock2 can be downloaded fro...

Page 20: ...and then notebook software installation to launch the InstallShield Wizard 3 Use the Next and Back buttons to navigate through the wizard Using the default settings for the Destination Location and Program Folder is recommended unless you have special requirements and an advanced understanding of PC con figuration 4 If you are using Windows 2000 the Digital Signature Not Found window appears This ...

Page 21: ...f your CD ROM drive 2 From the CD start up menu select notebook installation and documentation and then notebook software installation to launch the InstallShield Wizard 3 Use the Next and Back buttons to navigate through the wizard Using the default settings for the Destination Location and Program Folder is recommended unless you have special requirements and an advanced understanding of PC con ...

Page 22: ...he slots enabled see the Windows NT user documen tation for instructions You must be logged in with admin istrative privileges Note You must re install the Windows NT Service Pack after you install the AirCard driver Ensure you have your Service Pack CD before you begin Version 6a is supported Note Windows system files may also be required to complete the installation These files are located on th...

Page 23: ...and Com port if any of these resources are allocated to another network card or other device If you are familiar with the Windows NT Diagnostics window you can check to see if these resources are available Otherwise leave the default settings and if the AirCard does not function following the driver installation see the instructions on changing the interrupt on page 22 6 Enter d Drivers WinNT wher...

Page 24: ...unications port used for the network card driver COM 4 unless you changed it Click Next 8 Click Finish 9 Click Close to close the Network Properties window Note You must restart your PC to complete the installation 10 If you are prompted to restart your PC click Yes Otherwise restart your PC from the Start menu 11 When the PC restarts re install your Service Pack On completion of this step the mod...

Page 25: ...he Internet through a dial up modem you must set it to use a LAN local area network card To set Internet Explorer version 5 or 6 to use a LAN follow these steps 1 In Internet Explorer select Tools Internet Options 2 Click the Connections tab 3 Click Setup to run the Internet Connection Wizard 4 Select the option I want to set up my Internet connection manually or I want to connect through a local ...

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Page 27: ... desktop or notebook PC to perform the installation There are two methods of installation If you are running CE 3 x you install the software to a desktop or notebook PC that functions as the host The host connects to the CE device by a cable or infrared ports and the software is downloaded from the host to the CE device using the Microsoft ActiveSync application If you are running CE NET you downl...

Page 28: ...veSync is made by Microsoft and is included with PCs running Windows CE It is also available from the Microsoft web site ActiveSync 3 5 is supported on Windows 98 2000 XP and NT 4 0 with Service Pack 6 or later ActiveSync 3 7 is supported on Windows 98 SE 2000 Me NT and XP ActiveSync installation requirements If you are installing using ActiveSync the host PC the desktop or notebook PC to which yo...

Page 29: ...ctiveSync You can either Connect the host and the CE device before you install the software to the host In this case you are prompted to initiate the download as soon as the software installation is complete Or Note Do not insert the AirCard into the CE device before downloading the software Install the software to the host and then connect the host and the CE device as described here This process...

Page 30: ...B cable provided by the manufacturer of the CE device or Align the infrared port on your CE device with the infrared port on your host PC Note If you are unable to establish a connection launch ActiveSync from the Start menu and use the online help in ActiveSync ActiveSync should launch automatically when the host and CE device are connected 2 If you are prompted to indicate whether you want to se...

Page 31: ...lect your language preference and from the next menu select CE NET installation 3 From the next menu select CE NET software installation CAB This opens the installation wizard 4 Click Next to display the license agreement 5 If you accept the terms of the agreement click Yes to proceed 6 Click the Browse button and select the location in which to place the CAB file If the CAB file will be copied to...

Page 32: ...ice Open Windows Explorer browse to the folder to which you copied the CAB file and drag the file AC7X0_xxx_CENET CAB where xxx is a language abbre viation to the Mobile Device window 5 Click OK at the file conversion warning 6 On the CE device NOT the host double tap the CAB file 7 If a warning occurs indicating that the application is not supported for this device type click Yes to proceed 8 Tap...

Page 33: ... your PC if you do not know how to reset the device Inserting the AirCard into a Pocket PC Note The Pocket PC operating system doesn t allow two network devices to be simulta neously inserted into PC Card slots If you are using a PCMCIA jacket that has two slots ensure the second slot does not contain another network interface card when you use the AirCard To insert the AirCard into a Pocket PC 1 ...

Page 34: ...g towards the top or front of the PC insert the network card into the slot as shown in the photo 4 Position the antenna so that it is vertical 5 If your PC is not plugged into a power supply the prompt Do you want to use this PC card on battery power appears Tap Yes ...

Page 35: ...ng up a profile Note You cannot set up a profile before installing the software See page 17 for notebook installation instruc tions or page 25 for CE device installation instructions To create a profile 1 Insert the SIM into the AirCard if it is not already inserted See page 14 2 Insert the AirCard into the PC Card slot if it is not already inserted See page 21 for notebook PCs page 31 for Pocket ...

Page 36: ...file is listed your AirCard has likely been pre configured and is ready for use If there is no profile follow the next set of steps to add one 4 In the Profiles tab of the Options window select Add The User Profile window appears Figure 5 1 User Profile window notebooks Figure 5 2 User Profile window Pocket PCs Figure 5 3 User Profile window Tablet and Handheld PCs ...

Page 37: ...ted that this information should be entered in your profile follow the instructions below Otherwise proceed to the section See The Default Profile button on page 36 To use the Advanced Profile window 1 Select the Advanced button to open the Advanced Profile window displaying the TCP IP tab 2 If your service provider specified an IP address for your AirCard select Use static IP address and enter th...

Page 38: ...ions if you click Connect without selecting a profile If you only have one profile it is the default If you create more than one profile you can use the Default Profile button to select which is the default If the profile is set as the default and is set to auto connect the AirCard automatically initiates a connection using this profile as soon as the AirCard is inserted in the PC Card slot Once y...

Page 39: ...tallation on page 27 for installation instruc tions When storing or transporting your PC in a case such as a notebook case remove the AirCard antenna and position the computer where the antenna tip cannot be crushed or broken Protect the card from liquids dust and excessive heat see Environmental specifications on page 51 for details The AirCard should fit easily into your computer s PC Card slot ...

Page 40: ...GPRS Adapter Parent Windows XP 4 If a dialog box appears notifying you that it is safe to remove the card click OK 5 Push the PC Card eject button on your computer to eject the card 6 Grasp the AirCard and remove it from the slot Ejecting the AirCard on a Pocket PC To remove the AirCard from your Pocket PC 1 Stop Watcher by selecting Start Settings System tab Memory Running Programs In the Running...

Page 41: ...Care and Maintenance of Your Network Card Rev D Dec 03 39 2 Push the PC Card eject button on your computer to eject the card ...

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Page 43: ...sages Enable or disable SIM security that prevents others from using your SIM card if it is lost or stolen Set options related to battery power consumption Set options related to notifications and the Watcher window Note It takes up to 20 seconds for Watcher to become fully functional after launch If you set your account profile to autoconnect you do not need to run Watcher when you use the AirCar...

Page 44: ...ct Help Help Topics You can also display help by pressing F1 in most windows Notebook Handheld Tablet PCs Figure 7 1 The Watcher window on notebooks Tablet and Handheld PCs Note To get help for Watcher on a Pocket PC select Start Help Pocket PCs Indicator area Profile drop down list Roaming Packet mode Compact View Signal strength DATA tab VOICE tab Indicator area Profile drop down list Roaming in...

Page 45: ... preventing the AirCard from obtaining service A red flashing antenna icon indicates an antenna problem If this occurs try reorienting the antenna and ensure that there is nothing on or near the antenna that could be blocking the signal A red thermometer icon indicates overheating If this occurs the AirCard suspends data transmission until the temperature drops then normal operation is resumed Thi...

Page 46: ... you cannot receive any new messages the indicator flashes for several seconds and then turns red You can open the SMS Message window by double clicking notebook PCs or tapping Handheld Pocket PCs the icon When this indicator is on a headset is attached When this indicator is on there is an incoming call When the missed call indicator is on you received one or more calls that you failed to answer ...

Page 47: ...le the Restore Previous Position On Startup option Watcher opens in the same place you close it Otherwise Watcher opens in the center of the screen If you enable Remember Compact View Position option the compact Watcher window opens in the last place you closed it These options and the autolaunch feature that causes Watcher to open automatically when you insert the AirCard are enabled and disabled...

Page 48: ... The power down power up option The transmit power consumption option Power Down and Up The power down power up option allows you to conserve your battery by powering the AirCard down when you re not using it To power down the AirCard 1 Select Tools Power Down When powered down the menu option switches to Power Up and the message Device powered down is displayed on the Watcher window You cannot ma...

Page 49: ...speeds that might be possible on some networks This minimizes peak battery consumption and is the recommended setting for CE devices because they are unable to meet the peak power demands of the AirCard while operating at the highest upload transmission speeds The maximum possible data transmission speed with this setting is 14 4 kbps The Medium setting has a maximum possible data transmission spe...

Page 50: ...rk tab of the Options window TOOLS Options Network selection Depending on your location you may be within the coverage area of several networks Your ability to obtain service on each network is dependent on your account Your options for network selection are automatic the AirCard automatically selects a network based on your account and network availablility manual the AirCard scans the area and d...

Page 51: ...he color red green or amber and state off on solid or blinking of the LED indicate the connection status as follows 1 LED light emitting diode Table 8 1 LED operation LED state How to interpret Solid ambera a The LED is red green The amber color occurs when both red and green are lit The AirCard is powering up or a firmware download is in progress Blinking amber The AirCard is scanning for service...

Page 52: ... 70 A average 2 TX slots on 0 8 A peak 0 40 A average 1 TX slots on 0 75 A peak 0 30 A average Typical requirement PCS DCS Band 4 TX slots on 0 9 A peak 0 60 A average 2 TX slots on 0 7 A peak 0 35 A average 1 TX slots on 0 65 A peak 0 25 A average Standby Handhelds 12 mA Notebooks 16 mA Multi slot class Class 12 Transmit AirCard 755 PCS 1850 to 1910 MHz DCS1800 1710 to 1785 MHz GSM850 824 to 849 ...

Page 53: ...1 Environmental specifications Table 8 3 Environmental specifications Operating temperature 20 to 60 C ambient outside PCMCIA enclosure Storage temperature 30 to 85 C Humidity 95 non condensing Vibration 15 g peak 10 to 2000 Hz non operating ...

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Page 55: ...ld void compliance with regulatory rules and thereby your authority to use this equipment WARNING EMI United States FCC Information This equipment has been tested and found to comply with the limits pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in an appropriate installation This equipment generates uses and can radiate...

Page 56: ...bile device as being designed for use in other than fixed locations and to generally be used in such a way that a separation distance of at least 20 centimeters is normally maintained between radiating structures and the body of the user or nearby persons 1 At least 20 cm separation distance between the antenna and the user s body must be maintained at all times 2 To comply with FCC regulations li...

Page 57: ...th any part of its radiating structure in direct contact with the user s body or within 20 centimeters of the body of a user or bystanders under normal operating condi tions The end product with an embedded AirCard 755 card must pass the unintentional emission testing and properly autho rized per FCC Part 15 requirements ...

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Page 59: ...dary 35 driver AirCard 11 18 19 20 E ejecting a SIM card 14 ejecting the AirCard 38 electrical specifications 50 environmental specifications 51 F FCC RF exposure information 1 frequencies receive 50 transmit 50 frequency bands 10 selection 47 G GPRS 9 indicator 43 GSM networks supported 10 GSM wireless networks supported 10 H Handheld PC inserting the AirCard 31 installing the software 27 31 remo...

Page 60: ...95 98 2000 Me 18 notebook PCs Windows NT 20 notebook PCs Windows XP 19 R radio frequency specifications 50 receive frequencies 50 regulatory information 53 removing a SIM card 14 removing the AirCard 38 Handheld PCs 38 Pocket PC 38 Tablet PCs 38 Windows 95 98 2000 Me XP 38 Windows NT 38 RF exposure information 1 RF specifications 50 roaming 11 indicator 44 S safety and hazards 1 secondary DNS 35 s...

Page 61: ...the AirCard 38 Windows 95 as a supported operating system 17 inserting the AirCard 18 installation 18 19 removing the AirCard 38 Windows 98 as a supported operating system 17 inserting the AirCard 18 installation 18 19 removing the AirCard 38 Windows Me as a supported operating system 17 inserting the AirCard 18 installation 18 19 removing the AirCard 38 Windows NT as a supported operating system ...

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