Sierra Wireless RAVEN 20080605, User Manual

Page 1: ...Raven XE HSPA User Guide 20080605 Rev 1 0 ...

Page 2: ...etworking 7 IPSec 7 GRE 8 Applications 8 Events Reporting 8 Software 8 Documentation 9 Tools and Reference Documents 9 Specifications 10 Power Connector 13 Activating Raven XE on your cellular provider 14 Installing the SIM 14 Configuring the APN 17 Hardware Installation of the Raven XE 18 Connecting to Power 19 Connecting to a Computer or other Device 20 Indicator Lights 21 Mounting 23 Connecting...

Page 3: ...Contents Rev 1 0 Oct 09 2 Using a Terminal Application with AT Commands 26 AT Command 30 ...

Page 4: ...ipment or any equipment which may be susceptible to any form of radio interference In such areas the Sierra Wireless AirLink Raven XE MUST BE POWERED OFF The Sierra Wireless AirLink Raven XE can transmit signals that could interfere with this equipment Do not operate the Sierra Wireless AirLink Raven XE in any aircraft whether the aircraft is on the ground or in flight In aircraft the Sierra Wirel...

Page 5: ... patents 5 515 013 5 629 960 5 845 216 5 847 553 5 878 234 5 890 057 5 929 815 6 169 884 6 191 741 6 199 168 6 339 405 6 359 591 6 400 336 6 516 204 6 561 851 6 643 501 6 653 979 6 697 030 6 785 830 6 845 249 6 847 830 6 876 697 6 879 585 6 886 049 6 968 171 6 985 757 7 023 878 7 053 843 7 106 569 7 145 267 7 200 512 D442 170 D459 303 and other patents pending Licensed under the following Nortel N...

Page 6: ...Pacific Time Monday to Friday except US Holidays E mail support sierrawireless com Sales Desk Phone 1 510 624 4200 1 604 232 1488 Hours 8 00 AM to 5 00 PM Pacific Time E mail MobileandM2Msales sierrawireless com Post Sierra Wireless America 39677 Eureka Drive Newark CA USA 94560 Sierra Wireless 13811 Wireless Way Richmond BC Canada V6V 3A4 Fax 1 510 624 4299 1 604 231 1109 Web www sierrawireless c...

Page 7: ...t solution for any device with an Ethernet connection that requires pervasive connectivity including PCs routers network equipment and POS ATMs as well as commercial automation equipment Powered by ALEOS Raven XE modems are designed to maintain a reliable consistent network connection Class I Divison 2 certified as nonincendive equipment the Raven Series is ideally suited for use in hazardous envi...

Page 8: ...vel Diagnostics Device Management Control Protocol Spoofing Figure 1 2 Powered by ALEOS ACEware A wireless solution is not complete until you have software tools to manage the devices monitoring your valuable equipment Using the AirLink Control Environment ACE ACEWare is the device management and monitoring appli cation suite for Sierra Wireless AirLink devices powered by ALEOS Figure 1 3 ACEware ...

Page 9: ...etup and configuration reduces the deployment timeline of your wireless solution and provides a quicker path to ROI Templates allow you to easily configure devices in your fleet with identical settings ensuring a simple accurate deployment Monitor and Control ACEmanager allows an administrator to remotely monitor a modem s status health and configuration settings The user interface displays signal...

Page 10: ...vider as an ISP Internet Service Provider to connect you to the Internet Steps of a connection 1 Your Raven XE establishes a PPP Point to Point Protocol or dial up connection link to the your cellular provider network also called registering on the network and receives an IP address 2 When your Raven XE has received its IP address from your cellular provider a connection to the Internet or the cel...

Page 11: ...es for a large number of customers A dynamic IP address is suitable for many common Internet uses such as web browsing looking up data on another computer system or other client functions such as data only being sent out or only being received after an initial request Tip If your account with your cellular provider includes a dynamic IP address and you need a static IP please consult your your cel...

Page 12: ... provide continued connectivity GPRS General Packet Radio Service GPRS is packet switched with many users sharing the same transmission channel but only transmitting when they have data to send This means that the total available bandwidth can be immediately dedicated to those users who are actually sending at any given moment providing higher utilization where users only send or receive data inte...

Page 13: ...view because the data is encrypted encryption algorithms are used Access Control Access Control implies a security service that prevents unauthorized use of a Security Gateway a network behind a gateway or bandwidth on that network Data Origin Authentication Data Origin Authentication verifies the actual sender thus eliminating the possibility of forging the actual sender s identification by a thi...

Page 14: ... feature provided via ACEmanager that allows the users to generate reports from the events that take place Event Reporting Protocol is an intuitive embedded protocol which automatically formats the messages based on an event trigger The messages generated are then reported to the remote server Software The Raven XE modem comes with the following software ACEview the software for the Raven XE which...

Page 15: ... antennas Connect a notebook computer and other input output I O devices Interpret the LEDs on the Raven XE and the indicators in the ACEview software This User Guide is provided as a PDF Portable Document Format file on the installation CD or from the Sierra Wireless support website Tools and Reference Documents User Guide Description ALEOS User Guide This document discusses software configuratio...

Page 16: ...rk Connectivity Remote Management and Configuration Class I Div 2 Certified Technology HSUPA With Fallback to HSDPA UMTS EDGE GPRS MS 12 GSM Bands TriBand for UMTS HSDPA HSUPA 850 1900 2100 MHz Quad Band GPRS EDGE 850 900 1800 1900 MHz Environmental Operating Temperature 30 to 70 Celsius Storage Temperature 40 to 85 Celsius Power Consumption 12V DC Transmit Typical Max 110 265 mA Idle 80 mA Input ...

Page 17: ...ponents may impair suitability for Class I Division 2 Host Interfaces Ethernet 10BaseT RJ 45 USB Type B 5 Pin mini Antenna Connection Cellular 50 Ohm SMA Receive Diversity 50 Ohm SMA I O Ports 2 Warning The antenna should be installed no closer than 20 cm from the human body It is one of the RSS 102 requirements for devices not requiring SAR Dimensions 75mm x 27mm x 103mm 185 grams Application Int...

Page 18: ...Specifications Rev 1 0 Oct 09 12 Power Reset Button ...

Page 19: ...re 2 1 Power Connector not to scale Warning Explosion Hazard Do not disconnect equipment unless power has been switched off or the area is known to be non hazardous Note Raven XE I O Port 4 is software configurable Configuration terminology in ACEmanager ...

Page 20: ... is complete Cellular Account Required Cellular Account Required To use your modem you need to have a SIM with an active account in a data plan with your cellular provider EDGEor HSUPA HSDPA Software Required AceManager Graphical interface for entering most AT Commands You can download AceManager from the Sierra Wireless AirLink Solutions website http www sierrawireless com support A default insta...

Page 21: ...ceplate Warning Explosion Hazard Do Not remove or replace Plug in Modules unless power has been disconnected or the area is known to be free of ignitible concentrations of flammable Gasses or vapors 1 Opening the Case a Unplug the Raven XE power and all cables b Using a small phillips head screw driver remove the screws on the front of the Raven XE 2 Remove the SIM from the card a Carefully remove...

Page 22: ...o click it into place Tip The top of the card faces the bottom of the modem Note The card and SIM may be a different color than these examples Figure 3 3 Insert SIM in to the modem 4 Finishing the SIM installation When the faceplate is replaced and secured the installation of the SIM is complete Secure the front of the Raven XE with the screws ...

Page 23: ... tailoring your companyʹs wireless IP solution to meet the security and IP addressing requirements of your applications Note Most accounts use the default addressing solution of Private or Public IP addresses supplied by the Internet and Proxy APNs Only if you have a Static or Custom IP address should you need to configure a custom APNs The default APN is Internet If you need a different APN use A...

Page 24: ...n dust etc Caution The Raven XE is in a hardened case and designed for use in industrial and extreme environments However unless you are using cables expressly designed for such environments they can fail if exposed to the same conditions the Raven XE can withstand Figure 4 1 Raven XE Connectors Note This device is not intended for use within close proximity of the human body Antenna installation ...

Page 25: ...ta trans mission and reception may be adversely affected if it is not used Connecting to Power The Raven XE digital I O port consists of a 4 pin power connector which includes two digital I O ports Port 4 is software configurable while port 3 is Digital Input only and not software configurable This I O port handles external input and output events An external device can send digital input to the m...

Page 26: ...er positive and negative This is for a feature not present in the Raven line modems In the Raven XE the white wire lead has no function and can be ignored Warning Explosion Hazard Do not disconnect equipment unless power has been switched off or the area is known to be non hazardous Connecting to a Computer or other Device Figure 4 3 Ethernet The Ethernet port of your Raven XE can be connected dir...

Page 27: ...port should be seen as a COM port or Ethernet port after the applicable driver is installed The Raven XE has a standard mini B connector Warning The USB port can only be used in a non hazardous environment Indicator Lights When your Raven XE is connected to power and an antenna there is a specific pattern to the lights to indicate its operation mode Figure 4 5 Raven XE Indicator lights Network Ind...

Page 28: ...n settings will return to the factory defaults Light Patterns The LEDs on the front of the modem will respond in different patterns to indicate modem states Normal Each LED mentioned above is lit as applicable Start up The LEDs will cycle from left to right Configuration Reset The LEDs will cycle left to right and then right to left 4 times Authentication Failure The Network Signal and Activity LE...

Page 29: ...ng 1 Mount the bracket using number 6 screws There are two holes each to fasten screws and minimum of one hole each end is required for mounting bracket 2 Position Raven XE between Alignment ears 3 Engage top groove in body of Raven XE with two tabs 4 Push on far side of Raven XE in center so that it touches side of Bracket 5 Press down and release when upper groove on far side of Raven XE aligns ...

Page 30: ...Hardware Installation of the Raven XE Rev 1 0 Oct 09 24 Figure 4 7 Mounting bracket installation ...

Page 31: ...Hardware Installation of the Raven XE Rev 1 0 Oct 09 25 Figure 4 8 100 170 1015 Mounting Bracket for Raven XE ...

Page 32: ... the configuration commands for you modem are in Chapter 6 Using a Terminal Application with AT Commands You can access and configure your Raven XE using a terminal application such as Microsoft HyperTerminal PuTTY or similar The following directions are for HyperTerminal which is part of a standard installation of Windows XP 1 Choose a name and icon for your connection a Choose a name for your co...

Page 33: ... USB Serial a Select COM1 or the comport to which the modem is connected for the Connect Using Figure 5 1 Connect To b Change or verify the settings Bits per Second 115200 default Data Bits 8 Parity None Stop Bits 1 Flow Control Hardware Figure 5 2 Port Settings ...

Page 34: ...nt than the defaults for Bits per Second Data Bits Parity and or Stop Bits you will need to use your changed settings c Select OK Using Ethernet d Select TCP IP Winsock for Connect Using e Change the Port Number to 2332 f Select OK 3 Connected Connecting on USB net will prompt for password 192 168 14 31 ...

Page 35: ...erminal TCP IP connected Figure 5 4 HyperTerminal connected a If you are prompted for a password enter 12345 default password Tip You will not be prompted for a password if you connect using a COM port b Type AT and press Enter You should get a reply of OK or 0 ...

Page 36: ...variable parameters are denoted with italicized text example Dn The n is variable Acceptable parameters and or specific formats are listed with each command Most commands with parameters can be entered with to read the current value for example AT D will respond with 2 if the default has not been changed Optional parameters are denoted with square brackets AT Commands are not case sensitive A capi...

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