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Google Photos
Google Photos is the home for all your memories to help you find and relive all the
moments that matter.
Hangouts
Hangouts brings one-on-one and group conversations to life with free messaging,
plus videos and voice calls from any device.
Google Settings
Setting some apps that Google provided.
TROUBLESHOOTING
Before contacting a Sigma Mobile Service Centre, please attempt the following solutions. Some
situations may not apply to your device.
When you turn on your device or while you are using the device, it prompts you
to enter one of the following codes:
Password: When the device lock feature is enabled, you must enter the password you set for
the device.
PIN: When using the device for the first time or when the PIN requirement is enabled, you
must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using
the Lock SIM card menu.
PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly
several times. You must enter the PUK supplied by your service provider.
PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with
the SIM or USIM card. For more information, contact your service provider.
Your device displays network or service error messages
When you are in areas with weak signals or poor reception, you may lose reception. Move to
another area and try again. While moving, error messages may appear repeatedly.
You cannot access some options without a subscription. For more information, contact your
service provider.
Your device does not turn on
When the battery is completely discharged, your device will not turn on. Fully charge the battery
before turning on the device.
The touchscreen responds slowly or improperly
If you attach a screen protector or optional accessories to the touchscreen, the touchscreen
may not function properly.
If you are wearing gloves, if your hands are not clean while touching the touchscreen, or if
you tap the screen with sharp objects or your fingertips, the touchscreen may malfunction.
The touchscreen may malfunction in humid conditions or when exposed to water.
Restart your device to clear any temporary software bugs.
If the touchscreen is scratched or damaged, visit a Sigma mobile Service Centre.
Your device does not react on pressing the keys or encounters a fatal error