Recording alarm setting
Alarm icon
Recording Mode
Recording after
power on
Timing recording
Manuel Recording
AMR
NLR
NOR
Alarm
mode
MD alarm
AMR
AMR
NLR
⊥
NLR
HDD loss, HDD space full
⊥
⊥
⊥
⊥
⊥
Video Loss
Video Loss
⊥
⊥
⊥
⊥
⊥
List 9-2
When DVR is in recording mode, [
] icon or [
] icon will appear on the screen. But when the [
] icons on
the screen it indicates a motion was triggered. When [
] icon appears on the screen, that mean a hard drive alarm
has occurred.
9.3 Troubleshooting
1.
Q: What can I do if the system does not detect the HDD?
A: Check the data and power cables and make sure they are securely connected.
2
. Q: We have changed the password but do not remember the new password, how can we access the system?
A: If you forget system password, please contact your supplier for technology support.
3
. Q: We are not getting any video signal on the DVR, what is wrong?
A: Check to make sure the cables are securely connected to the BNC ports on the DVR. You can also try another
cable to make sure there is not a problem with the cable. Make sure you have selected the correct video format for
your country (NTSC or PAL), is the USA we use NTSC.
4.
Q: Can the DVR have problems if it gets too hot, how can I prevent this?
A: The DVR has a fan to help it dissipate heat while it is working. Please place the DVR in a place where there
is good air circulation and away from high temperatures to increase stability and life of the DVR.
5.
Q: My remote control does not work when the DVR is in Live mode but the front panel buttons are working,
what is wrong?
A: Make sure nothing is blocking the LED on the remote, or the receiver on the DVR, if both are ok, check the
batteries.
6.
Q: Can I use the hard drive from my PC in the DVR?
A: You can if the hard drive is the same type and the size is supported by the DVR. If you install it in the DVR it
will be formatted for use in the DVR and the PC will not be able to read it.
7.
Q: Do I have to stop recording to playback files on the DVR?
A: No you do not have to stop recording, the DVR will support both functions at the same time.
8.
Q: Can I erase files from the hard drive of the DVR?
A: You can not erase individual files; you would need to format the hard drive which will erase all of the files
9
.Q: Why can’t I log-in to the Net-viewer program?
A: Please verify that the Net mode is correct, the cable to the RJ-45 port is well connected to the DVR and the
router, and that you are using the correct password.
10
. Q: We have attached a PTZ camera but can not control it, what is wrong?
A: Verify that the Protocol, baud rate, address, and other settings on the PTZ camera match the settings you have
put into the DVR. Make sure the data cables are attached firmly to the RS485 port on the DVR.
11
. Q: Why does the Buzzer keep sounding?
A: Please check to see if motion detection is on and the system has detected motion, make sure the hard drive is
being detected and has sufficient space available and that none of your cameras have lost video. You can turn off
the buzzer in the Alarm setup option.
9.4 Usage Maintenance
1.
Please make sure DVR keep away from heating source.
2.
Clean the internal dust regularly, keep DVR aeration well and be easy to heat dissipate.
3.
Please not plug in RS-232 and RS-485 when power is on to avoid any damage to the port.
4.
Please check the HDD cable and data cable to avoid the cable aging.
5.
Please avoid other electronics device interfere video/audio signal of DVR a.s.a.p., or static electricity and
induced voltage damage to DVR.
6.
Suggest user replace BNC cable regularly to keep signal input stable.
