AFTER SALES SUPPORT
1300 777 137
service@unclebills.com.au
MODEL: EA2206 PRODUCT CODE: 708117 04/2022
15
FREQUENTLY ASKED QUESTIONS
Problem
Solution
I cannot see
through the
Spotting Scope?
• Check the rubber protective cap has been removed from
the eyepiece and that the objective lens cover is unclipped
(open).
• The eyepiece or objective lens may be dirty. Refer to the
cleaning instructions on page 17 for how to clean the
eyepiece and objective lens.
• If you still cannot see through the Spotting Scope, please
contact the After Sales Support line for further advice.
The Spotting Scope
does not fit in the
carry case?
• Check that all the accessories have been detached from
the Spotting Scope. If any of the accessories (tripod or
smartphone holder) are still attached to the Spotting
Scope, it will not fit into the carry bag.
Can I use the
Spotting Scope in
the rain?
• Yes, your Spotting Scope is water resistant. It is suitable
to be used in outdoor environments in which exposure
to water, such as rain, mist, splashing etc., may occur. It
is only intended to be resistant to accidental exposure to
water and it is not designed for intentional submersion
or extended use in wet environments. Always wipe any
residual water off using a dry, soft cloth, after use.
NOTE: Water on the objective lens will cause images to be
distorted. Wipe the water off the objective lens using the
lens cleaning cloth (supplied) or a soft tissue, for a clearer
image.
The image of the
subject is blurry?
• It is normal for the image of a subject to be less clear at
500m than it is at 100m. For example, the image of more
distant subjects will be degraded by several factors which
include dust, haze, and heat distortion (mirage). These will
all affect the clarity of the image and, reduce your ability
to discern small details at long distances.
• The eyepiece or objective lens may be dirty. Refer to the
cleaning instructions on page 17 for how to clean the
eyepiece and objective lens.
