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© 2000

–2020 signotec GmbH 

signotec Gamma user manual 

Page 5 of 16 

 

5.

 

Checking the device upon arrival 

Immediately upon or after receiving the product,  check that all associated  components have  been 
delivered. If a  component is missing, defective  or  visibly damaged,  please  contact signotec or the 
authorised dealer from whom you purchased the product within one working day. If you do not com-
plain about a missing, defective or visibly damaged component within the period of time from receipt 
of the product, the product is considered to have been properly accepted and it remains at the sole 
discretion  of  the  dealer  to  deliver  or  replace  missing,  defective  or  damaged  components  after  this 
period. It is up to you (as the customer) to prove the non-conformity of the delivery upon receipt of 
the product. 
 
The scope of delivery for your signature pad includes: 
 

 

signotec Omega signature pad 

 

Battery-free pen with replaceable cartridge 

(attached to the pad by a cord)

 

 

USB cable 

(attached to the pad; replaceable) 

 

Replacement cartridge and tool

 

 

Vertical pen holder 

 
 

 

 

 

 

Summary of Contents for Gamma

Page 1: ...Version 2 0 as of 10 03 2020 www signotec com signotec Gamma User Manual ...

Page 2: ...USB TO ETHERNET ADAPTER 9 8 INSTALLATION 10 8 1 ASSEMBLING THE PEN HOLDER 10 8 2 STATUS LED 11 8 3 SOFTWARE 11 9 ACCESSING THE SERVICE MENU 11 9 1 SWITCHING MODES 11 9 2 ADJUSTING THE BRIGHTNESS 12 9 3 RECALIBRATING THE SENSOR 12 10 MAINTENANCE CARE AND CLEANING 13 10 1 PEN AND PEN CARTRIDGE 13 10 2 REPLACING THE CARTRIDGE 13 10 3 REPLACING THE PEN 13 10 4 CARE AND CLEANING 13 11 WARRANTY 14 11 1 ...

Page 3: ... in real time The design of the sensor along with a hardened glass surface enables a long service life of up to 30 million signatures and unbeatable robustness In 2016 the signotec Gamma was honoured with an international premium award of the German Design Council the German Design Award in the category of Ex cellent Product Design Computer and Communication 2 Symbols Special attention in this use...

Page 4: ...king from impacts or drops for example the device in order to prevent damage to the components The screen s surface can become damaged by pen tips that are pointy or have sharp edges Replace the pen tip or cartridge once it shows signs of use Never expose the product to high voltage electrostatic discharges or the build up of electro static charge on the LCD screen It could cause the LCD screen to...

Page 5: ...visibly damaged component within the period of time from receipt of the product the product is considered to have been properly accepted and it remains at the sole discretion of the dealer to deliver or replace missing defective or damaged components after this period It is up to you as the customer to prove the non conformity of the delivery upon receipt of the product The scope of delivery for y...

Page 6: ...notec Gamma user manual Page 6 of 16 6 Product view 6 1 Front side 1 USB cable 4 Ergonomic pen with replaceable pen tip 2 Liquid Crystal Display LCD with a hardened glass surface 5 Cord attached to the device and pen 3 Status LED ...

Page 7: ...ck side 1 Pen holder horizontal 6 Micro USB port 2 Cord attached to the device and pen 7 Device designation 3 USB cable 8 Item number 4 Mounting fixture for a vertical pen holder 9 Hardware revision number 5 Tension relief for USB cable 10 Barcode with unique serial number ...

Page 8: ...ch can have a negative effect on the device and could turn off the device from time to time for example The driver is automatically installed with all current signotec software products As an alternative you can download it at www signotec com 7 2 USB redirection on the terminal server The signotec signature pads feature support for native USB redirection from Windows Remote Desktop and Citrix a R...

Page 9: ...converts the con nected USB device into a virtual COM port 7 4 Special features of Citrix environments There is an alternative connection method for signotec signature pads in Citrix environments The Virtual Channel technology enables you to use signature pads without needing the COM port to map on the server The technology is also not limited to the use of devices with a virtual COM port but also...

Page 10: ...o not exert strong pressure on the cable connections Improper loading of the cable or the connector sockets may result in cable breakage or damage to the device s components or your computer Damage that can be attributed to these causes is not covered by warranty Note Please use only the supplied cable or appropriate spare parts from signotec to ensure correct functionality The USB standard provid...

Page 11: ...ignotec com for an overview of signotec products Tip We recommend using the signoSign 2 software for a legally compliant and legally admissible signature for PDF documents 9 Accessing the service menu Disconnect the pad from the power supply to access the service menu of the unit Touch the upper right corner of the display with the pen While holding the pen reconnect the pad to the power supply Af...

Page 12: ...essary to recalibrate the sensor in extraordinary circumstances or in the event of an error Disconnect the pad from the power supply Touch the upper left corner of the display with the pen While holding the pen recon nect the pad to the power supply As an alternative you can also recalibrate the device with API methods or the signoSign 2 application software After rebooting the LED lights up orang...

Page 13: ...of a simple loop First enlarge the loop on the device and then feed the pen through The cord can then be pulled through the loop on the pen to release the pen from the cord Proceed in reverse order to attach a new pen or cord 10 4 Care and cleaning Clean your device regularly Dust and dirt particles can form residues on the sensor film or glass and pen which can cause excessive wear to the surface...

Page 14: ...n request The costs and related risks of transport are not assumed by signotec c When purchasing the product it is possible to purchase an extension of the warranty period up to five years This option is a one off offer when ordering the product It is not possible to subsequently extend the warranty 11 2 Exclusion of warranty Excluded from the warranty are not an exhaustive list a Regular maintena...

Page 15: ...rt request 12 2 Repairs In case of a defective signature pad or missing defective parts please use the appropriate RMA form on our website to send the device in for repair In addition our technology team is available at rma signotec de to answer all questions regarding repairs and spare parts Tip A repair is often possible outside the warranty claim and offers a cheap and ecological alternative to...

Page 16: ...stration number is DE 41995888 14 Declarations of conformity The signotec pads comply with the current RoHS Directive of the European Union The signotec pads were tested to be compliant with the following standards EN 60950 1 11 2006 Information technology equipment Electrical safety EN 61000 6 1 Electromagnetic compatibility EMC Immunity EN 61000 6 3 Electromagnetic compatibility EMC Emission sta...

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