7
Technical Support and Warranty
SIIG offers a 1-year manufacturer warranty with this product. This warranty covers the original
purchaser and guarantees the product to be free of any defects in materials or workmanship for one
(1) year from the date of purchase of the product. Please see our web site for more warranty details.
If you encounter any problems with this product, please follow the procedures below. If your purchase
has passed the store's return policy period, please follow the steps below to have the product repaired
or replaced.
Step 1:
Submit your RMA request.
Go to
www.siig.com
, click
Support
, then
REQUEST A PRODUCT REPLACEMENT
to submit a
request to SIIG RMA or fax a request to 510-657-5962. Your RMA request will be processed, if the
product is determined to be defective, an RMA
number
will be issued.
Step 2:
After obtaining an RMA number, ship the product. Properly pack the product for shipping.
All accessories that came with the original package must be included.Clearly write your RMA
number on the top of the returned package. SIIG will refuse to accept any shipping package, and will
not be responsible for a product returned without an RMA number posted on the outside of the
shipping carton. You are responsible for the cost of shipping to SIIG. Ship the product to the following
address:
SIIG, Inc. 6078 Stewart Avenue Fremont, CA 94538-3152, USA
RMA #:
SIIG will ship the repaired or replaced product via Ground in the U.S. and International Economy
outside of the U.S. at no cost to the customer.
Sync and Charging Cable for Galaxy Tablets is a trademark of SIIG, Inc. SIIG and the SIIG logo are
registered trademarks of SIIG, Inc. All other names used in this publication are for identification only and
may be trademarks of their respective owners.
May, 2012 Copyright © 2012 by SIIG, Inc. All rights reserved.
PRODUCT NAME
Sync and Charging Cable for Galaxy Tablets
FCC RULES: TESTED TO COMPLY WITH FCC PART 15, CLASS B
OPERATING ENVIRONMENT: FOR HOME OR OFFICE USE
FCC COMPLIANCE STATEMENT:
This device complies with part 15 of the FCC Rules. Operation is subject
to the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
THE PARTY RESPONSIBLE FOR PRODUCT COMPLIANCE
SIIG, Inc.
6078 Stewart Avenue
Fremont, CA 94538-3152, USA
Phone: 510-657-8688
Summary of Contents for CE-CH0312-S1
Page 8: ......
