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A3: This is due to a low or unsupported refresh
rate setting. You can change this in
Display
Properties/Settings/Advanced/Monitor
.
Noted not to select the
USB 3.0 Display
Adapter
and not set the refresh rate higher
than what your monitor can support.
Q4: Why my mouse can't return to the primary
monitor when removing the adapter while
in extended mode?
A4: In some cases, when removing the adapter
while in extended mode, the desktop will
still be paired to be add-on monitor(s) and
the mouse cursor may not return to the
primary monitor. If this happens, connect
the addon monitor(s) and adapter again or
keep moving the mouse.
